Chapter 6 – Problem Solving - Philips Streamium SL50i Instructions For Use Manual

SL50_USA_Booklet.qxd 16-07-2004 12:07 Pagina 17
Problem
Power light does not light up.
No sound from the audio system.
No music or in poor quality only.
The remote control does not function properly.
There is no Ethernet connection on your
SL50i rear panel.
The PMM (Philips Media Manager) shows
the options 'Photos and 'Movies'.
The SL50i does not respond to any of the
buttons, including the standby button.
The SL50i switches to standby with the
Power LED flashing on and off.
Not all remote control buttons can be used for
operating your SL50i.
Chapter 6 - Problem solving
6.1 SL50i problems
Check the Support section on www.philips.com/streamium for the latest information on
problem solving.
Possible cause
No connection to power supply.
Audio system is switched off.
Volume too low.
Wrong cable connections.
Wrong audio input.
Incompatible codec (media format).
Correct codec, but still low quality
audio.
Firewall software blocks streaming.
Digital recording may be
copy protected.
Out of range.
Batteries low.
Your SL50i is only equipped with a
built-in wireless network connection.
PMM has these options for
Philips Wireless Multimedia Links.
Internal error.
Your SL50i has a thermal shutdown
that shuts down the set when
the internal temperature
exceeds a certain threshold.
The buttons you pressed have
no function in the current menu.
ENGLISH
Solution
Connect the power adapter to the SL50i and to a
mains outlet that provides electrical power.
Switch on your audio system.
Increase volume or switch off mute of your audio set.
Check your cable connections; see chapter 2 'Installing
your SL50i' (page 10-11).
On your audio system, select the audio input
you connected the SL50i to.
Comply with the supported codecs. Go to
www.philips.com/streamium to see which codecs are
currently supported.
Most PC media formats use heavy data compression
techniques that lower the audio quality, e.g. compared
to CD. Lower quality display is normal.
Disable firewall software to test whether it interferes
with streaming audio. Go to www.philips.com/streamium
to see what ports you need to open for streaming
(49153 and 49154 TCP and UDP)
SL50i is not allowed to ignore copy protection.
Move closer to the SL50i and point the remote
control directly at the IR sensor on the front of the
SL50i.
Replace the batteries.
A wireless (computer) network is required for
operating your SL50i.
To enjoy our full range of wireless possibilities, you
will need an SL300i or SL400i Wireless Multimedia Link
that gives you access to photos and movies.
Unplug it from the outlet and wait at least 10 seconds
before reconnecting it.
Disconnect from the power supply, , let the set cool
down, improve ventilation, and reconnect the set
to the power supply.
(If the problem persists, return the set to your dealer.)
Functionality of the remote control buttons depends
on the menu the buttons are used in.
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