Chapter 6 – Problem Solving - Philips Streamium SL50i Instructions For Use Manual

Problem
No display information after pressing the
INTERNET button.
New features as advertised on the Internet
are not available.
Internet radio services are slow or do
not respond.
It says 'System Recovery' on the content
screen on the display, and I am asked to
press 'Continue'.What's wrong?
No PC content is found on the SL50i or it takes
at least. 90 seconds before content is found.
(In a point-to-point set-up, consisting of a Wireless
USB adapter, connected to a PC and the SL50i.)
Possible cause
Check whether the SL50i can
connect to your PC.
No broadband Internet connection
available.
Not enough broadband Internet
bandwidth available.
Network host (PC) or wireless base
station is switched off.
Internet access not working.
Internet Connection Sharing (ICS) is
not working.
Internet or network problems.
You are using an older software
version that does not have those
features.
Your Internet bandwidth might be
(temporarily) too low.
The internal memory of the SL50i
has been corrupted e.g. during
dowloading new software from
the Internet and it needs to start
the emergency bootloader program
that connects to the Internet
to restore the SL50i to a
working state automatically.
®
Windows prevents the network
from automatic configuration.
Solution
First, check whether the SL50i can connect
to a PC by pressing the PC LINK button.
If not, see above.
Broadband Internet means at least a 128 kbps always-on
Internet connection. Dial-up ISDN/ telephone
connections will not work.
If you share the broadband bandwidth with other users,
it may fall below the minimum requirements.
Make sure your home network is operational before
you try to contact a networked computer with the
SL50i.
Make sure you can access the Internet from your
computer.
In this manual, read the chapters on networking.
Go to Windows Help. Alternatively, visit
www.microsoft.com, click Support, and search on 'ICS'.
See 'Advanced network problem solving' on page 43 of
the extended User Manual on CD-ROM.
Upgrade the SL50i and the software.
Upgrade the SL50i by pressing the MENU button.
Then select Online Upgrade.
Go to www.philips.com/streamium for the latest version
of the Philips Media Manager software.
Check for Internet congestion. Do not download
(large) files while listening to Internet radio.
Firewall software and Anti-Virus software may diminish
the bandwidth effectively available to your PC.You may
test whether this is the case by disabling the software
temporarily.
Press the OK button on the remote control to
start the emergency bootloader.
1. It will try to recover as many of the existing settings
as possible for your wireless network and the
Internet.
2. It will ask you for any additional settings it needs to
connect to the Internet. See the chapter about the
System menu on page 27 for reference.
3. Once the emergency bootloader has been able to
connect to the Internet and has downloaded a valid
software version, it will display 'Restarting system... ' .
The SL50i should be working again.
If not, check your settings by pressing the MENU
button.
Use the 'Auto IP Network Utility' tool on the
CD-ROM, accessible via the Setup menu or in the
'Tools' directory.
Note: Do not use the 'Auto IP Network Utility' tool
if you use a wireless base station or router in your
network or if you have 'Internet Connection Sharing'
(ICS) enabled.
ENGLISH 19