Warranty And Assistance; Product Warranty; Assistance - MAG Z Series User Manual

9. Warranty and assistance

9.1. Product warranty

1. By this warranty MAG Audio grants that all
equipment manufactured under the MAG Audio
trademark is free from defects in material, compo-
nents and factory workmanship under the normal
use and maintenance for the time as specified
below.
2. All warranty repairs and maintenance of MAG
Audio products shall be carried out at MAG Audio
production sites or by MAG Audio authorized per-
sonnel at no cost for the product purchaser.
3. Warranty period for cone transducers, high
frequency drivers and crossovers, whether sold
separately or as a component of a speaker system,
is 60 months from the production date.
4. Warranty period for enclosures, grills, connec-
tion plates and accessories, whether sold sepa-
rately or as a component of a speaker system, is
60 months form the production date.
5. Warranty period for built-in power amplifiers,
whether sold separately or as a component of a
speaker system, is 36 months form the production
date.
6. Warranty repairs or maintenance will be per-
formed only if a) MAG Audio product was pur-
chased from an official MAG Audio distributor /
dealer and b) warranty card with specified serial
number, production date, realization date, vendor's
signature and stamp is presented.
7. Warranty shall not cover following: damage
caused by accident, misuse or failure to follow
exploitation rules stated in technical manual;
repairs performed by non-authorized personnel;
mechanical damage caused by shipping accidents
and normal tear and wear.
8. Warranty shall not be applicable to any product
with defaced, removed, or modified serial number.
9. If your MAG Audio product needs repairs or
maintenance, contact your official MAG Audio
distributor / dealer. Please do not ship your MAG
Audio product without prior authorization.
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9.2. Assistance

There are no user-serviceable parts in your
amplifier. Refer servicing to qualified technical
personnel. In addition to in-house service depart-
ment, MAG Audio supports the chain of distribu-
tors, authorized in repairs and service. If your
amplifier needs repair contact your MAG Audio
dealer or distributor.
Occasionally, due to the nature of the failure, it
might be necessary to return defective products to
MAG Audio for repair. In this case, before shipping,
please kindly contact your MAG Audio distributor
or dealer, or MAG Audio directly. You will be pro-
vided the RMA number code and detailed instruc-
tions regarding your particular case. Please do not
send products without a prior authorization.
Thank you for your understanding and coopera-
tion and continued support as we work to improve
our partnership.
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Z Series User Manual rev 2.10