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Close the handle without
Visit Keurig.com/KOLD for our full
inserting a KOLD
line of drinkware made to enhance
your KOLD™ beverage experience.
blink blue. Push to enjoy.
KOLD™ Pod Storage
Showcase your KOLD™ pods with
our stylish pod storage solutions.
to learn more.
For Customer Care, contact:
1-800-361-5628 | www.Keurig.ca/KOLD
I inserted a pod but the KOLD™ button
isn't blinking blue.
Check that the handle is fully closed.
I inserted a pod and the KOLD™ button is blinking red.
Be sure the mixer drawer is pushed in fully.
My drink doesn't have any flavour.
If you are using a still pod, please try again.
If sparkling, select a fresh pod. Remember to remove
the freshness seal from the bottom of the pod before
inserting into the drinkmaker.
There seems to be a lot of water in the drip tray.
It is normal for excess water to collect in the drip
tray. We recommend emptying every few days to
The KOLD™ button blinked red while making a
beverage and now my drink doesn't appear to
be carbonated or flavoured.
Try again with a fresh pod. If the problem persists,
please call Customer Care.
My drinkmaker is making fewer than six beverages in a row.
Be sure your drinkmaker is out of direct sunlight,
away from heat sources and 5 cm from the wall.
My drinkmaker is taking longer than 2 hours to chill.
Be sure your drinkmaker is out of direct sunlight, away
from heat sources and 5 cm from the wall.
The KOLD™ button is red and I cannot
make a beverage.
Please call Customer Care.