Get More From Keurig ® Kold; Troubleshooting - Keurig KOLD Start Here Manual

get more from KEURIG
Cold Water KOLD™ Glassware
Close the handle without Visit Keurig.com/KOLD for our full
inserting a KOLD pod. line of drinkware made to enhance
™
The KOLD ™ button will your KOLD™ beverage experience.
blink blue. Push to enjoy.
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KOLD
®
™
KOLD™ Pod Storage
Showcase your KOLD™ pods with
our stylish pod storage solutions.
Visit Keurig.com/KOLD
to learn more.
For Customer Care, contact:
1-800-361-5628 | www.Keurig.ca/KOLD
I inserted a pod but the KOLD™ button
isn't blinking blue.
Check that the handle is fully closed.
I inserted a pod and the KOLD™ button is blinking red.
Be sure the mixer drawer is pushed in fully.
My drink doesn't have any flavour.
If you are using a still pod, please try again.
If sparkling, select a fresh pod. Remember to remove
the freshness seal from the bottom of the pod before
inserting into the drinkmaker.
There seems to be a lot of water in the drip tray.
It is normal for excess water to collect in the drip
tray. We recommend emptying every few days to
prevent overflow.

troubleshooting

The KOLD™ button blinked red while making a
beverage and now my drink doesn't appear to
be carbonated or flavoured.
Try again with a fresh pod. If the problem persists,
please call Customer Care.
My drinkmaker is making fewer than six beverages in a row.
Be sure your drinkmaker is out of direct sunlight,
away from heat sources and 5 cm from the wall.
My drinkmaker is taking longer than 2 hours to chill.
Be sure your drinkmaker is out of direct sunlight, away
from heat sources and 5 cm from the wall.
The KOLD™ button is red and I cannot
make a beverage.
Please call Customer Care.
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