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Appendix
Troubleshooting
There is noise or
interference dur-
ing a telephone
conversation
My calls fade out
or cut in and out
when I am using
t h e
c o rd l e s s
handset
• Eliminate any background noise. Noise from a televi-
sion, radio, or other appliances may cause the telephone
to not dial out properly. If you cannot eliminate the
background noise, first try muting the cordless hand-
set before dialing, or dialing from another room in your
home with less background noise.
• The handset may be out of range. Move it closer to the
telephone base.
• Appliances or other cordless telephones plugged into
the same circuit as the telephone base can cause inter-
ference. Try moving the appliance or telephone base to
another outlet.
• Other electronic products can cause interference to your
cordless telephone. Try installing your telephone as far
away as possible from the following electronic devices:
wireless routers, radios, radio towers, pager towers, cel-
lular telephones, digital telephones, intercoms, room
monitors, televisions, VCRs, personal computers, kitchen
appliances, and other cordless telephones.
• Microwave ovens operate on the same frequency as
your telephone. It is normal to experience static on
your telephone while the microwave oven is operating.
Do not install this telephone in the same outlet or near
a microwave oven.
• If your telephone is plugged in with a modem or a surge
protector, plug the telephone (or modem/surge protec-
tor) into a different location. If this solves the problem,
re-locate your telephone or modem farther apart from
each other, or use a different surge protector.
• The layout of your home or office might be limiting the
operating range. Try moving the base to another loca-
tion, preferably a higher location for better reception.
• Disconnect the telephone base from the modular jack
and plug in a corded telephone. If calls are still not clear,
the problem is probably in the wiring or local service.
Contact your local service company (charges may apply).
35
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