Product Information; Extended Warranty - Stokke STEPS User Manual

IMPORTANT!
UK/IE
READ CAREFULLY AND
KEEP FOR FUTURE
REFERENCE.
WARNING
•
Never leave the child unattended.
•
Falling hazard: Prevent your child from climbing
on the product.
•
Do not use the product unless all components
are correctly fitted and adjusted.
•
Be aware of the risk of open fire and other
sources of strong heat in the vicinity of the
product.
•
Be aware of the risk of tilting when your child
can push its feet against a table or any other
structure.
•
Do not use this product unless all parts have
been securely fastened.
•
Re-tighten the leg screws after approx. 1
months of use. Re-tighten regularly.
•
This product is not a toy. Do not let children
play with this product or use it in any position
not recommended by Stokke.
•
Never assemble, adjust or modify any part of
this product with a child in it, including the
tray.
•
Never place hot food or beverages on the tray.
•
Do not use the chair as a step stool.
•
This chair is not intended for adults. Max
weight: 85 kg / 187 lbs
•
Be aware of the risk that a child may attempt to
hang on to the bouncer or the tray and tip the
chair over.
•
Risk of tipping over: always place the chair on
1 4 | S T O K K E S T E P S
a level, stable surface with a certain hardness.
Uneven and/or rough surfaces, for instance
some tiled floors and rugs/carpets that are soft
or with long, loose ends, are generally unsuit-
able for high chairs. Always stay within arms
reach of your child.
•
Be aware of the risk that a big frame under the
table top makes it easier for children to push
their legs against the table and tilt backwards.
Also note that the chair is designed for dining
tables betwen 70-75 cm / 27.5-29.5 inches high.

Product information

The chair is made of cultivated beech. The varnish contains no harmful
substances, and the liberation of formaldehyde from the varnish complies
with E1 requirements.
Cleaning and maintainance:
Wipe wooden parts with a clean, damp cloth, wipe off excess water with
a dry cloth. Moisture will leave cracks in stain. We do not recommend
the use of detergents or micro fibre cloth. Clean plastic parts with warm
water and mild soap. Colors may change if the chair is exposed to sunlight.
Right of complaint and

Extended Warranty

Applicable worldwide in respect of Stokke® Steps Chair, hereinafter
referred to as the "product".
Right of complaint
The customer has a right of complaint pursuant to the consumer protec-
tion legislation applicable at any given time, which legislation may vary
from country to country.
Generally speaking, STOKKE AS does not grant any additional rights over
and above those laid down by the legislation applicable at any given time,
although reference is made to the "Extended Warranty" described below.
The rights of the customer under the consumer protection legislation
applicable at any given time are additional to those under the "Extended
Warranty", and are not affected thereby.
Stokke "Extended Warranty"
However, STOKKE AS, Parkgata 6, N-6003 Ålesund, Norway, grants
an "Extended Warranty" to customer swho register their product
in our Warranty Database. This may be done via our web page
www.stokkewarranty.com. Upon registration, a warranty certificate
will be issued and sent to the customer electronically (e-mail) or by
ordinary mail.
Registration in the Warranty Database entitles the owner to an "Extended
Warranty" as follows:
• 3-year warranty against any manufacturing defect in the product.
The "Extended Warranty" also applies if the product has been received as
a gift or purchased second-hand. Consequently, the "Extended Warranty"
may be invoked by whoever is the owner of the product any given time,
within the warranty period, and subject to the warranty certificate being
presented by the owner.
The STOKKE "Extended Warranty" is conditional
upon the following:
•
Normal use.
•
The product only having been used for the purpose for which the
product is intended.
• The product having undergone ordinary maintenance, as described
in the maintenance/instruction manual.
•
Upon the "Extended Warranty" being invoked, the warranty certificate
shall be presented, together with the original date-stamped purchase
receipt. This also applies to any secondary or subsequent owner.
•
The product appearing i The serial number of the product not having
been destroyed or removed.
The STOKKE "Extended Warranty" does not cover:
•
Issues caused by normal developments in the parts making up the
product (e.g. colouration changes, as well as wear and tear).
•
Issues caused by minor variations in materials (e.g. discoloration
between parts).
•
Issues caused by extreme influence from external factors like sun/light,
temperature, humidity, environmental pollution, etc.
•
Damage caused by accidents/mishaps - for example any other objects
having bumped into the product or any person having overturned the
product by colliding with it. The same applies if the product has been
overloaded, for example in terms of the weight placed on it.
•
Damage inflicted on the product by external influence, for example
when the product is being shipped as luggage.
•
Consequential damage, for example damage inflicted on any persons
and/or any other objects.
•
If the product has been fitted with any accessories that have not been
supplied by Stokke, the "Extended Warranty" shall lapse.
•
The "Extended Warranty" shall not apply to any accessories that
have been purchased or supplied together with the product, or at
a subsequent date.
STOKKE will under the "Extended Warranty":
•
Replace or – if STOKKE thus prefers – repair the defective part, or
the product in its entirety (if necessary), provided that the product
is delivered to a retailer.
•
Cover normal transport costs for any replacement part/product from
STOKKE to the retailer from whom the product was purchased. – No
transport costs on the part of the purchaser are covered under the
terms of the warranty.
•
Reserve the right to replace, at the time of the warranty being invoked,
defective parts by parts that are of approximately the same design.
•
Reserve the right to supply a replacement product in cases where
the relevant product is no longer being manufactured at the time of
the warranty being invoked. Such product shall be of corresponding
quality and value.
How to invoke the "Extended Warranty":
Generally speaking, all requests relating to the "Extended Warranty"
shall be made to the retailer from whom the product was purchased.
Such request shall be made as soon as possible after any defect has been
discovered, and shall be accompanied by the warranty certificate as well
as the original purchase receipt.
Documentation/evidence confirming the manufacturing defect shall be
presented, normally by way of the product being brought along to the
reseller, or otherwise being presented to the reseller or a STOKKE sales
representative for inspection.
The defect will be remedied in a ccordance with the above provisions if
the reseller or a STOKKE sales representative determines that the damage
is caused by a manufacturing defect.
U S E R G U I D E