Should you encounter a problem
with your system, find your problem
in the troubleshooting checklist
below and take the corrective
If the problem persists, consult your
nearest Sony dealer.
Note that if the service personnel
changes some parts during repair,
these parts may be retained.
If error code and "CHECK
MANUAL" flashes on the
See the following table for the
Contact your nearest
the AC power cord
(mains lead), and
check if anything is
of the unit.
After you have
checked and found
reconnect the AC
power cord (mains
lead), and turn on
If the issue persists,
contact your nearest
The power does not turn on.
Check that the AC power cord
(mains lead) is connected securely.
The system has entered standby
This is not a malfunction. The
system enters standby mode
automatically in about 15 minutes
when there is no operation or
audio signal output (page 60).
There is no sound.
Adjust the volume.
Check the connection of the
optional equipment, if any
Turn on the connected equipment.
Unplug the AC power cord (mains
lead), then plug in the AC power
cord (mains lead) again and turn
on the system.
There is severe hum or noise.
Move the system away from
sources of noise.
Connect the system to a different
Install a noise filter (not supplied)
to the AC power cord (mains lead).
Turn off surrounding electrical
The noise generated by the
cooling fans of the system may be
heard when the system is turned
on. This is not a malfunction.
Move the unit away from the neon
signs or fluorescent light.
The remote control does not
Remove the obstacles between
the remote control and the unit.
Move the remote control closer to