Troubleshooting - AEG HC412001GB User Manual

7.4 Cleaning the hob
• Remove immediately: melted plastic,
plastic foil, sugar and food with sugar,
otherwise, the dirt can cause damage
to the hob. Take care to avoid burns.
• Remove when the hob is sufficiently
cool: limescale rings, water rings, fat
stains, shiny metallic discoloration.
Clean the hob with a moist cloth and
a non-abrasive detergent. After
cleaning, wipe the hob dry with a soft
cloth.
• To clean the enamelled parts, caps
and crowns, wash them with warm
soapy water and dry them carefully
before you put them back on.

8. TROUBLESHOOTING

WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem
There is no spark when you
try to activate the spark gen-
erator.
The flame extinguishes im-
mediately after ignition.
The flame ring is uneven.
8.2 If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
7.5 Cleaning the spark plug
This feature is obtained through a
ceramic ignition candle with a metal
electrode. Keep these components well
clean to prevent difficult lighting and
check that the burner crown holes are
not obstructed.
7.6 Periodic maintenance
Speak to your local Authorised Service
Centre periodically to check the
conditions of the gas supply pipe and
the pressure adjuster, if fitted.
Possible cause
The hob is not connected to
an electrical supply or it is
connected incorrectly.
The fuse is blown.
Burner cap and crown are
placed incorrectly.
Thermocouple is not heated
up sufficiently.
Burner crown is blocked with
food residues.
data from the rating plate. Make sure,
you operated the hob correctly. If not the
servicing by a service technician or
dealer will not be free of charge, also
during the warranty period. The
instructions about the Service Centre and
ENGLISH
Remedy
Check if the hob is correctly
connected to the electrical
supply.
Make sure that the fuse is
the cause of the malfunction.
If the fuse is blown again
and again, contact a quali-
fied electrician.
Place the burner cap and
crown correctly.
After lightning the flame,
keep the knob pushed for
equal or less than 10 sec-
onds.
Make sure that the injector is
not blocked and the burner
crown is clean.
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