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Why am I getting an iCloud settings error?
If you've received an Unexpected Error, you may need to update your iCloud settings.
The Lyric device is having trouble connecting with Apple
To fix, update the iOS software on your smartphone or tablet to the latest version.
The Lyric app is compatible with iOS 8.0 +. Download the latest Lyric app.
1. On your iOS smartphone or tablet, go to Settings > iCloud. Ensure you are
actively signed in to iCloud.
2. Ensure that iCloud Drive is on. If iCloud does not appear or if you are still
experiencing issues, turn off your iCloud Keychain. Then turn back on. It may take
several minutes for the synchronization to complete. To learn more about iCloud
syncing issue, click here.
3. Ensure Keychain is on.
Then, verify your Lyric app settings.
1. Go to Settings > Lyric.
2. Ensure that your Lyric app has access to the
following:
•
Location – Always
•
Home Data – On
•
Notifications - Allow Notifications
For further assistance please contact customer care
at 1-800-633-3991.
®
HomeKit™.
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