Suggested Next Steps; Troubleshooting - Cisco WAP581 Quick Start Manual

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Suggested Next Steps

Smart Power Source
Smart PoE is designed for detecting the power level from the PSE (Power Sourcing
Equipment) side; it does not matter whether 802.3at or 802.3af mode, the WAP581
will operate at the appropriate mode automatically.
Smart PoE ensures that the WAP581 remains functional once powered by 802.3af
PSE, and intelligently to adjust operations below:
• Second Ethernet port disabled
• 2.4-GHz 802.11n radio in 2x2:2 spatial-stream mode
• 5-GHz 802.11ac radio operates without restrictions
In case of an error while installing, try the following troubleshooting procedures
described in this section:

Troubleshooting

If you cannot display the configuration utility, you can test the ability of the
computer to communicate with the device by using ping.
To use ping on a computer running Windows:
Verify that the Cisco WAP581 is powered on and the lights indicate the
S 1
TEP
appropriate links.
Locate the device's IP address. While there are different ways to locate your
S 2
TEP
device's IP address, this procedure uses Cisco FindIT.
a. If you have previously downloaded Cisco FindIT, open Internet
Explorer and launch Cisco FindIT. For more information on
downloading Cisco FindIT, see www.cisco.com/go/findit.
b. In the Cisco FindIT display, place your mouse over the device's name.
The device IP address is displayed along with other device
information.
Open a command window by choosing Start > Run and enter cmd.
S 3
TEP
At the command window prompt, enter ping and the device IP address. In this
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TEP
example, we pinged 192.0.2.10.
If successful, you should get a reply similar to the following:
Pinging 192.0.2.10 with 32 bytes of data: Reply
from 192.0.2.10: bytes=32 time<1ms TTL=128
Cisco WAP125 Quick Start Guide 9