Troubleshooting; Suggested Next Steps - Cisco WAP131 Quick Start Manual

Follow the Setup Wizard instructions to finish the WAP device
S 7
TEP
installation. We strongly recommend that you use the Setup
Wizard for the first installation.The Setup Wizard turns on the Wi-Fi
radio, which allows you to connect wirelessly. For more advanced
configurations, see the Administration Guide.
Congratulations, you can now start using your Cisco WAP131.

Suggested Next Steps

7
In case of an error while installing, try the following troubleshooting
procedures described in this section:

Troubleshooting

If you cannot display the Configuration Utility, you can test the ability of the
computer to communicate with the wireless access point by using ping. To
use ping on a computer running Windows:
Verify that the Cisco WAP131is powered on and the lights indicate
S 1
TEP
the appropriate links.
Locate the Cisco WAP131's IP address. While there are different
S 2
TEP
ways to locate the Cisco WAP131's IP address, this procedure
uses Cisco FindIT.
a. If you have previously downloaded Cisco FindIT, open Internet
Explorer and launch Cisco FindIT. For more information on
downloading Cisco FindIT, see www.cisco.com/go/findit.
b. In the Cisco FindIT display, place your mouse over the Cisco
WAP131's name. The Cisco WAP131's IP address is displayed
along with other device information.
Open a command window by choosing Start > Run and enter
S 3
TEP
cmd.
At the command window prompt, enter ping and the Cisco
S 4
TEP
WAP131's IP address. In this example, we pinged 192.0.2.10.
If successful, you should get a reply similar to the following:
Pinging 192.0.2.10 with 32 bytes of data:
Reply from 192.0.2.10: bytes=32 time<1ms TTL=128
Cisco WAP131 Quick Start Guide 7