Troubleshooting; Suggested Next Steps - Cisco WAP121 Quick Start Manual

Follow the Setup Wizard instructions to finish the WAP device
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installation. We strongly recommend you use the Setup Wizard for
the first installation.The Setup Wizard turns on the Wi-Fi radio,
allowing you to connect wirelessly. For advanced configurations,
see the Administration Guide. A link to the Administration Guide is
found in
Congratulations, you can now start using your wireless access point.

Suggested Next Steps

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In case of an error while installing, try the following troubleshooting
procedures:

Troubleshooting

If you cannot display the configuration utility, you can test the ability of the
computer to communicate with the device by using ping. To use ping on a
computer running Windows:
Verify that the Cisco WAP121 or WAP321 is powered on and the
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lights indicate the appropriate links.
Locate the device's IP address. While there are different ways to
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locate your device's IP address, this procedure uses Cisco FindIT.
a. If you have previously downloaded Cisco FindIT, open Internet
Explorer and launch Cisco FindIT. For more information on
downloading Cisco FindIT, see www.cisco.com/go/findit.
b. In the Cisco FindIT display, place your mouse over the device's
name. The device IP address is displayed along with other
device information.
Open a command window by using Start > Run and enter cmd.
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At the Command window prompt enter ping and the device IP
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address. In this example, we pinged 192.0.2.10.
If successful, you should get a reply similar to the following:
Pinging 192.0.2.10 with 32 bytes of data:
Reply from 192.0.2.10: bytes=32 time<1ms TTL=128
If it fails, you should get a reply similar to the following:
Pinging 192.0.2.10 with 32 bytes of data:
Request timed out.
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"Where to Go From Here" on page
Cisco WAP121 and WAP321 Wireless-N Access Points
11.