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Yamaha REVOLABS FLX UC 1000 Installation And Operation Manual

Ip & usb conference phone
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REVOLABS FLX UC 1000 &
™
REVOLABS FLX UC 1500
IP & USB Conference Phone
Installation and Operation Guide
Models:
10-FLXUC1000
10-FLXUC1500
1

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  Summary of Contents for Yamaha REVOLABS FLX UC 1000

  • Page 1 ™ REVOLABS FLX UC 1000 & ™ REVOLABS FLX UC 1500 IP & USB Conference Phone Installation and Operation Guide Models: 10-FLXUC1000 10-FLXUC1500...
  • Page 2 © 2018 Yamaha UC, Inc. All rights reserved. No part of this document may be reproduced in any form or by any means without express written permission from Yamaha UC, Inc. Product specifications are subject to change without notice. R e v o l a b s F L X U C 1 0 0 0 & Re v o l a b s FL X UC 1 5 0 0 I n s t a l l a t i o n a n d O p e r a t i o n G u i d e S E P T E M B E R 2 0 1 8 ( R e v 2 .

  • Page 3: Table Of Contents

    Contents Contents ........................3 Getting Started with the FLX UC 1000 ................. 5 Assembling the FLX UC 1000 ................... 5 Connecting the Dialer .................... 6 Powering up the FLX UC 1000 ................8 Connecting the FLX UC 1000 to a Computer ............9 Understanding the Components of the FLX UC 1000 ..........
  • Page 4 Installation & Third Party Application Configuration ..........33 For Windows ....................... 33 For Mac ....................... 34 Upgrading the FLX UC 1000 Device Firmware ............35 From the Web Interface ..................35 From the Provisioning Server .................. 35 Compliance ........................ 36 FCC Notice to Users ....................

  • Page 5: Getting Started With The Flx Uc 1000

    Getting Started with the FLX UC 1000 Assembling the FLX UC 1000 The box of the FLX UC 1000 includes 1 Base Unit, 1 Dialer with connected cable, 1 Ethernet Cable, and 1 USB cable. Remove all these items from the packaging.

  • Page 6: Connecting The Dialer

    Connecting the Dialer Once the components are removed from the packaging, turn the base unit upside down. On the bottom of the base unit, there are two areas where you can connect cables to the base unit. The area pictured in the figure below is where the USB and Ethernet cables are connected.
  • Page 7 The area pictured in the figure below is the port for the dialer cable labeled “Dialer Only.” Take the dialer cable and push that cable connector into the “Dialer Only” hole until it clicks into place.

  • Page 8: Powering Up The Flx Uc 1000

    Powering up the FLX UC 1000 The FLX UC 1000 is designed to be powered using Power over Ethernet (PoE). If you have an Ethernet port that does not provide PoE, an adapter can be ordered to provide the device with power. Take the Ethernet cable that was provided in the box, and turn the base unit upside down, and locate the area displayed below.

  • Page 9: Connecting The Flx Uc 1000 To A Computer

    Once connected to a power source, the device will boot up. The lights on the Base will alternate red-orange-green-orange as the system boots. When it is ready to use, the Base will chime and the Dialer will bring up the home screen. Connecting the FLX UC 1000 to a Computer Using the USB cable that came with the device, connect the mini USB side of the cable into the connector identified by the icon in the figure below.

  • Page 10: Understanding The Components Of The Flx Uc 1000

    Understanding the Components of the FLX UC 1000 Base Unit The base unit houses the speaker and 4 embedded microphones of the system. It includes volume up, volume down, mute, answer call, and hang-up buttons. On four corners of the base system, there are LEDs to display the call status. During a call, these LEDs will be green when the system is unmuted and red when the system is muted.

  • Page 11: Dialer

    Dialer There are four categories of buttons on the dialer: • Quick Keys: Menu, Redial, Answer, Hang Up • Soft Keys: 4 keys under the color display • Keypad: Numbers, Letters, Special Characters on Left Side • Directional Buttons & Volume Control: Located on the Right Side Quick Keys The Menu button brings up the Menu interface.
  • Page 12 Soft Keys There are four selection buttons under the color screen that correspond to the options displayed just above the buttons on the screen. These soft keys are used to navigate menu options. Each button corresponds to the grey box on the screen right above it.
  • Page 13 The “OK” and [Select] buttons can be used to enter menus or toggle configuration items, and the [Back] button can be used to exit menus. When editing a configuration item that uses a slider bar, the left and right arrow keys are used to change the value in the slider. Located near the directional keys are the volume control and mute buttons.

  • Page 14: User Interface

    User Interface Base Unit As mentioned in the Getting Started section, the base unit provides volume up, volume down, mute, answer call, and hang-up buttons. Mute status will be reflected on the LEDs on the four corners of the device; during a call, these LEDs will be green when the system is unmuted and red when the system is muted.
  • Page 15 • Time: Displays current time. Time Zone is configurable in the Menu or Web Interface The user ID is displayed directly under the quick reference bar in the upper left hand side of the screen. The soft keys are available at the bottom of the screen. Refer to this section additional details about the soft keys.
  • Page 16 Main Menu Screen To access the Main Menu Screen, press the “menu” button at the top left of the Dialer screen. To navigate the Main Menu, use the arrow keys to move the shaded circle around the option you wish to choose. Alternatively, you can also press the number corresponding to the option: 1 - Dialer 2 - Recents...
  • Page 17 Recent Calls This submenu displays the recent calls from this phone. Each call is characterized by a name or number dialed, and the type of call: a dialed call, received call, or a missed call. The list can be navigated by using the up and down arrow keys.
  • Page 18 At the bottom of the submenu, the contact can be assigned a speed dial. The speed dial menu that opens can show available speed dial buttons. To activate a speed dial hold down the button it is assigned to. To save a new contact, save edits to an old contact, or set a speed dial, the contact must have a number into this field.
  • Page 19 Display setting has a slider for screen brightness, going from 1-15, and a menu for Backlight Time, or how long the screen will remain lit before turning off. Selecting “Never” for Backlight Time means the screen will not dim at all. Admin Settings is the only menu on the requiring a password.

  • Page 20: Web User Interface (Web Ui)

    Web User Interface (Web UI) First, locate the IP address of the FLX UC 1000. On the dialer, press the menu button, and select the info option. On this screen you will see the IP address. Take note of this information. Open an internet browser on your computer, and type in the IP address into the browser address bar, and press enter.
  • Page 21 System information provided is IP Address, Software Version, Serial Number, and MAC Address. Settings Admin On the admin settings page, under the Security Settings header, the system password can be changed, web access can be toggled, and call history can be toggled.
  • Page 22 Audio Codecs can be configured and arranged in order of priority by dragging and dropping them in the “enabled” box or by disabled by dragging and dropping them into the “disabled” box. The slider under the boxes enables the Codec ptime override to be set from 10- 1000 milliseconds per packet.
  • Page 23 This screen allows the user to upgrade the device firmware for the FLX UC 1000. Download the file from the Yamaha website and either drag this upgrade file from its folder into the box on the screen (the one labeled “Drag and drop or click here to select a file”) or click the box to select an upgrade file...
  • Page 24 From this screen, the device’s contacts can be exported as a CSV file, or an existing file can be imported either by dragging it into the box, or clicking the box and navigating to it on your computer, then clicking “Import Contacts”. Configuration Configurations can be exported or imported through this screen.

  • Page 25: Basic Operations

    Basic Operations Dialing a Number From the home screen on the Dialer, enter the “Dialer” menu using either the [New Call] button along the bottom of the screen, or using the Start/Answer Call button at the upper right of the screen. From the Main Menu the “Dialer” menu can be selected with the arrow keys or by pressing the number “1”.

  • Page 26: Making A Call While Another Call Is Already Active

    The default number of the contact is the one with the green selection next to it in that contact’s mini-menu. Making a call while another call is already active Select [New Call] along the bottom of the screen and dial the second number. The first call will be put on hold and the second call will now be active.

  • Page 27: Setting Up A Conference Call

    Setting up a Conference Call The FLX UC 1000 can have two simultaneous VoIP calls and the USB audio line active at the same time. Any combination of these calls can be joined into a conference. To set up a conference call when no calls are active, simply initiate the first call, then press the [Conf] button at the bottom of the screen and dial a second call.

  • Page 28: Configuring The Flx Uc 1000 For Your Voip Network

    Configuring the FLX UC 1000 for your VoIP Network This section will provide details of how to configure the FLX UC 1000 to a call manager. The information provided here is general to any call manager, and provides the details of how to access the configuration settings on the FLX UC 1000 to enter in the specific call manager information.

  • Page 29: Through Provisioning Server, Using Option 66

    Through Provisioning Server, using Option 66 Connecting the UC 1000 to the VoIP Network using a provisioning server via option 66 1. Configure the TFTP server name into the DHCP server option 66 string. 2. Upload the configuration file with the UC 1000 firmware bundle onto the TFTP server identified by the DHCP server option 66 string.

  • Page 30: Provisioning Configuration File Sample

    Provisioning configuration file sample The provisioning file was created in xml format. “config” tag contains all configuration settings pertain to the device, while the “firmware” tag includes the latest firmware version and firmware file name. Device configuration file without include files. <provisioning>...
  • Page 31 Device configuration file with include files Device configuration file department.xml"> <provisioning include="enterprise.xml, <config voip.id="test" voip.name="test" voip.user="test" voip.password="test" /> </provisioning> Include files enterprise.xml <provisioning> <config voip.registrar="200.200.210.240" /> <firmware version="1.0">rootfs-214.sebn</firmware> </provisioning> department.xml <provisioning> <config voip.registrar-backup="" voip.proxy="" voip.reg-use-proxy="0" voip.reg- timeout="0" voip.rereg-delay="0" voip.use-timer="0" voip.timer-se="0" voip.timer- min-se="0"...
  • Page 32 sys.twenty-four-hour-time="0" sys.time-zone="0" sys.dst-enabled="0" sys.dst-start- rules="0" sys.dst-end-rules="0" sys.recent-call-enabled="0" sys.require-http="0" sys.power-saving-mode="0" sys.ftp-srv1="" sys.ftp-srv2="" net.dhcp="1" net.ip="" net.mac="" net.subnet="" net.gateway="" net.domain="" net.dns1="" net.dns2="" net.ip-v6="" net.mac-v6="" net.subnet-v6="" net.gateway-v6="" net.domain-v6="" net.dns1-v6="" net.dns2-v6="" net.vlan="0" net.vlan-id="" net.ntp1="" net.ntp2="" net.ntp3="" net.ntp4="" display.contrast="0" display.brightness="0" display.backlight- time="0" /> </provisioning>...

  • Page 33: Flx Uc 1000 Device Manager

    21.0.0.158 ® Installation & Third Party Application Configuration For Windows 1. Download firmware bundle from the https://uc.yamaha.com/resources/ support/ 2. Navigate to Start, Programs, Revolabs, FLX UC Device Manager and open the application. 3. Connect the FLX UC 1000 to the PC. Device drivers should be installed when the unit is connected to the computer.

  • Page 34: For Mac

    For Mac 1. Download firmware bundle from the https://uc.yamaha.com/ resources/support/ page depending on the product you have. 2. Double click on the .dmg file. 3. When prompted, drag the FLX UC Device Manager to the Applications folder. 4. Connect the FLX UC 1000 to the computer. Device drivers should be installed when the unit is connected.

  • Page 35: Upgrading The Flx Uc 1000 Device Firmware

    Upgrading the FLX UC 1000 Device Firmware From the Web Interface Refer to this section in the manual to upgrade the device firmware via the web From the Provisioning Server Refer to this section in the manual to upgrade the device using Option 66.

  • Page 36: Compliance

    Users are not permitted to make changes or modify the equipment in any way. Changes or modifications not expressly approved by Yamaha UC, Inc. could void your authority to operate this equipment under Federal Communications Commission’s rules.

  • Page 37: Industry Canada Notice To Users

    2004/108/EC, and RoHS II Directive 2011/65/EU. Model Number: Description: 10-FLXUC1000 FLX UC 1000 10-FLXUC1500 FLX UC 1500 Any unauthorized modification of the products voids this Declaration. For a copy of the original signed declaration of conformity, please contact Yamaha UC, Inc.

  • Page 38: Weee Notification

    WEEE Notification The Waste Electrical and Electronic Equipment (WEEE) directive (2012/19/EU) is intended to promote recycling of electrical and electronic equipment and their components at end of life. According to the requirement of the WEEE legislation the following user information is provided to customers for all branded Revolabs products subject to the WEEE directive.

  • Page 39: Appendix

    Appendix Known Issues This section includes the known issues with Build 162 of the FLX UC 1000. 1. Call control (i.e. call hang up and answer) not supported for Skype version 6.22 or higher. 2. Call control (i.e. call hang up and answer) not supported for Go To Meeting version 7.1 or higher.

  • Page 40: Optimal Audio Performance For Windows

    Optimal Audio Performance for Windows For the best audio experience follow this one-time setup procedure: 4. Right click on the speaker icon in the lower right hand corner. 5. Select “Sounds” from the pull down menu. 6. Click the playback tab. 7.

  • Page 41: Troubleshooting

    Troubleshooting Reboot From the Dialer, enter the Main Menu using the “menu” button. Then navigate to the “Settings” menu and open “Admin Settings”. (Admin Settings is password protected with the same password as the Web UI. If this has not been set to a different number, the default password is 7386.) Scroll down to the bottom of the menu.

  • Page 42: Can't Find Language Menu Because The Device Is In The Wrong Language

    Can’t find language menu because the device is in the wrong language Start on the home screen. Press the “menu” button to the left of the screen. Press the number “7” on the keypad. Press the number “1”. Select your language from the list. USB Audio call Answering and Hang-Up not working Verify that the application you are attempting to use is supported by the current FLX UC 1000 Device Manager.

  • Page 43: Tested Call Managers

    Tested Call Managers The FLX UC 1000 will work with all market leading IP PBXs available on the market today. Revolabs has tested explicitly with the following IP PBXs. Configuration information for the UC 1000 and these call managers are provided in this appendix.

  • Page 44: Specific Call Manager Configuration

    Specific Call Manager Configuration When configuring the FLX UC 1000 on these call managers, we’ve mapped the FLX UC 1000 Configuration items here to the configuration information on the specific call manager. The items specified include: • Registrar • VoIP Realm •...

  • Page 45: Broadsoft Broadworks

    Broadsoft Broadworks FLX UC 1000 Call Manager Registrar <server domain name> (e.g. as.iop1.broadworks.net) VoIP Realm Username Defined by Broadsoft Server (Verify on Server Web Page) Password Defined by Broadsoft Server (Verify on Server Web Page) User ID Defined by Broadsoft Server (Verify on Server Web Page) Cisco Unified Communication Manager FLX UC 1000...
  • Page 46 I n s t a l l a t i o n a n d O p e r a t i o n G u i d e S E P T E M B E R 2 0 1 8 ( R e v 2 . 1 . 0 ) Copyright 2018 Yamaha Unified Communications, Inc.

This manual is also suitable for:

10-flxuc150010-flxuc1000Revolabs flx uc 1500