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V
S
W
IDEO
ETTINGS IN
INDOWS
1)
Connect the adapter and the DVI cable to both ends
2)
Select the DVI input from the connected display menu
3)
Search for Display Settings in Windows
4)
Select to Duplicate or Extend the display
(Note: Click and drag the program to the display in Extended Mode)
5)
Click Apply to save the settings
Contact support@cablematters.com for questions
Select Display Adapter Properties
to adjust the video Refresh Rate
A
S
W
UDIO
ETTINGS IN
INDOWS
Changing the audio device may require you to RESTART your PC
Check that your computer volume is not MUTED or extremely low
Troubleshooting Tips
CABLING
• Check that all cable connections are secure
• Inspect the adapter to check that no pins are damaged or bent
• Test the adapter with a different port or computer, if possible
COMPUTER SOURCE
• Check for updated OS and video graphics card drivers for DisplayPort
• Review the troubleshooting steps from your computer manufacturer
• Try different video resolution and refresh settings supported by the connected display
• Reboot the computer after making multiple changes
CONNECTED DISPLAY
• Select the DVI input from the connected display menu
• Select a video resolution and aspect ratio setting supported by your computer
• Check for firmware updates and troubleshooting from the display manufacturer
Contact support@cablematters.com for questions
1) Search for Sound in Windows
2) Open the Playback Tab in Sound
3) Select the display with HDMI audio
4) Set the Configuration and Properties
5) Click Set Default
6) Click Apply and OK to save the settings
7) Adjust the volume at the connected display
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