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Appendix; Troubleshooting - Gigaset 11 User Manual

Siemens gigaset usb adapter user manual 11
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Appendix

Troubleshooting

Symptom
Radio interference
Card not detected
Poor link quality
Action
You may be able to eliminate any interference by trying the fol-
lowing:
Reseat the Gigaset USB Adapter 11.
Increase the distance between the wireless computers and
the device causing the radio interference.
Plug the computer equipped with the Gigaset USB Adapter
11 into an outlet on a different branch circuit from that
used by the affecting device.
Keep the computer with the Gigaset USB Adapter 11 away
from microwave ovens, devices with cordless video/audio
transmission, e.g. baby monitors, and large metal objects.
Select another channel for your Wireless LAN.
Consult the dealer or an experienced radio technician for help.
If the Gigaset USB Adapter 11 is not detected by Windows, try
the following:
Make sure the Gigaset USB Adapter 11 is properly inserted
in the USB port.
Make sure the USB port in your computer is working.
Contact your dealer for additional testing if there is a
hardware problem with the Gigaset USB Adapter 11.
If the Link Quality display stays in the Poor range, it could be
due to one of the following reasons:
Radio interference.
Distance between Gigaset USB Adapter 11 and Access Point
is too far. Reduce the distance between the Gigaset USB
Adapter 11 and Access Point (or another card).
Appendix
37

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