Information Codes; Warranty (U.s.a) - Samsung NE59N6650 Series User Manual

Information codes

OVEN
Displayed Code Possible cause
C-20 The oven sensor is
open when the oven is
operating.
The oven sensor is
short when the oven is
operating.
This code occurs if the
C-21
internal temperature
rises abnormally high.
C-d1 This code occurs
if the door lock is
mispositioned.
C-d0 This code occurs if the
Control key is short for
1 minute.
C-30 The PCB sensor is
open when the oven is
operating.
The PCB sensor is
short when the oven is
operating.
C-31 This code occurs if the
PCB temperature rises
abnormally high.
NE59N6650W_DG68-01049A-01_EN+MES+CFR.indb 53
Solution
Press OVEN OFF and restart the
oven. If the problem persists,
disconnect all power to the range
for at least 30 seconds and then
reconnect the power. If this does
not solve the problem, call for
service.
Press OVEN OFF and restart the
oven. If the problem persists,
disconnect all power to the range
for at least 30 seconds and then
reconnect the power. If this does
not solve the problem, call for
service.
Call for service.

Warranty (U.S.A)

PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE
USE & CARE GUIDE
SAMSUNG ELECTRIC RANGE
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG
ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original
carton to the original consumer purchaser, is warranted by SAMSUNG against
manufacturing defects in materials or workmanship for the limited warranty
period, starting from the date of original purchase, of:
One (1) Year Parts and Labor
One (1) Year Glass Cooktop Part and Radiant Heater Part
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the
instructions attached to or furnished with the product. To receive warranty service,
the purchaser must contact SAMSUNG at the address or phone number provided
below for problem determination and service procedures. Warranty service can
only be performed by a SAMSUNG authorized service center. The original dated
bill of sale must be presented upon request as proof of purchase to SAMSUNG or
SAMSUNG's authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States
during the warranty period at no charge, subject to availability of SAMSUNG
authorized servicers within the customer's geographic area. If in-home service is
not available, SAMSUNG may elect, at its option, to provide transportation of the
product to and from an authorized service center. If the product is located in an
area where service by a SAMSUNG authorized servicer is not available, you may
be responsible for a trip charge or required to bring the product to a SAMSUNG
authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.
English 53
7/10/2018 12:10:21 PM