Samsung NE59N6650 Series User Manual page 52

Troubleshooting
Problem Possible cause
Strong odor. An odor coming from
the insulation around
the inside of the oven is
normal for the first few
times the oven is used.
Fan noise. A convection fan may
automatically turn on and
off.
Oven racks are The shiny, silver-colored
difficult to slide. racks were cleaned in a
self-cleaning cycle.
Oven door The soft closing hinges
closes faster/ contain a damping
slower than fluid that is affected by
normal temperature.
52 English
NE59N6650W_DG68-01049A-01_EN+MES+CFR.indb 52
DRAWER
Solution
Operate the oven at the bake
setting at 400 °F for 1 hour.
The Drawer
does not slide
smoothly or
drags.
This is normal operation and
not a system failure. Use the
The Warming
oven as usual.
drawer will not
Apply a small amount of
work.
vegetable oil to a paper towel
and wipe the edges of the oven
racks with the paper towel.
This is normal. If the oven is
Excessive
in a cold environment, the
condensation in
door will close slower than it
the drawer.
will in a warmer environment.
A warmer than normal
environment, such as when
cooking, may cause the door to
Food dries out
close slightly faster.
in the warming
Failure of the soft closing
drawer.
doesn't imply a system failure.
The oven operates normally
regardless of the soft closing
mechanism. However, if the
problem continues, contact a
local Samsung service center.
Problem Possible cause
The drawer is out of
alignment.
The drawer is over-loaded
or the load is unbalanced.
A fuse in your home may
be blown or circuit breaker
tripped.
The controls are not set
correctly.
There is liquid present in
the drawer.
Uncovered foods.
The temperature is set too
high.
Moisture is escaping.
The drawer is not fully
closed.
Solution
Fully extend the drawer and
push it all the way in. See the
page 46.
Reduce weight. Redistribute
drawer contents.
Replace the fuse or reset the
circuit breaker.
See the chapter on using the
warming drawer on pages
39-39.
Remove the liquid.
Cover food with a lid.
Adjust the temperature to a
lower setting.
Cover food with a lid.
Push the drawer in until the
latch engages.
7/10/2018 12:10:21 PM