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TROUBLESHOOTING
WARNING: Please do not disassemble the air purifier or service yourself. If these corrective actions do not
solve the problem, please contact Aerus Customer Service by calling toll free 1-888-764-0693 or
via email at support@aerusonline.com.
PROBLEM
The air purifier will not power on Power cord is not plugged in
Abnormal noise
Air Purifier is not properly
purifying the air
POSSIBLE CAUSE
No filter/ filter installed incorrectly
The filter is still in its packaging
No filter/ filter installed incorrectly
The filter is still in its packaging
WHAT TO DO
Plug in the power cord then turn on the
air purifier
Make sure there is a filter in the air purifier
and that it is installed properly
Remove the filter from its packaging, then
reinsert it into the air purifier
Make sure there is a filter in the air purifier
and that it is installed properly
Remove the filter from its packaging, then
reinsert it into the air purifier
9
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