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ProSoft Technology PLX35-NB2 User Manual

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PLX35-NB2
Network Bridge
November 15, 2018
USER MANUAL

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  • Page 1 PLX35-NB2 Network Bridge November 15, 2018 USER MANUAL...

  • Page 2: Your Feedback Please

    Neither ProSoft Technology nor any of its affiliates or subsidiaries shall be responsible or liable for misuse of the information contained herein. Information in this document including illustrations, specifications and dimensions may contain technical inaccuracies or typographical errors.

  • Page 3: Important Installation Instructions

    Important Installation Instructions Power, Input, and Output (I/O) wiring must be in accordance with Class I, Division 2 wiring methods, Article 501-4 (b) of the National Electrical Code, NFPA 70 for installation in the U.S., or as specified in Section 18-1J2 of the Canadian Electrical Code for installations in Canada, and in accordance with the authority having jurisdiction.

  • Page 5: Table Of Contents

    Create a new VPN Client ..................32 Establish a VPN Connection ................... 36 5.3.1 Verifying the VPN Connection ................. 39 Using ProSoft Connect to Configure the PLX35-NB2 ..........40 Adding Team Members ................... 43 5.5.1 Editing Team Member Access ................44 Changing Firmware ....................
  • Page 6 Contents PLX35-NB2 User Manual Network Bridge Support, Service & Warranty Contacting Technical Support ................. 51 Warranty Information ....................53 Index Page 6 of 55 ProSoft Technology, Inc. November 15, 2018...

  • Page 7: Start Here

     Locally control the VPN connection through an EtherNet/IP® message. The PLX35-NB2 provides 2 Ethernet ports. One port is used for the local network requiring remote access. The second port is used to connect to the internet. ProSoft Technology, Inc.

  • Page 8: 1.1.1 Specifications

    Start Here PLX35-NB2 ♦ User Manual Network Bridge 1.1.1 Specifications Power Power 24 VDC nominal, 10 to 36 VDC allowed, Positive, Negative, and GND terminals Power Connector Three pin, screw terminal, screw retention, black Current Load 24 VDC nominal @300 mA...

  • Page 9: Plx35-Nb2 Package Contents

    Start Here Network Bridge User Manual PLX35-NB2 Package Contents The following components are included with the PLX35-NB2 and are required for installation and configuration. Important: Before beginning the installation, please verify all of the following items are present. Qty. Part Name...
  • Page 10 PLX35-NB2 ♦ User Manual Network Bridge Page 10 of 55 ProSoft Technology, Inc. November 15, 2018...

  • Page 11: Quick Start

    Quick Start Local Configuration Task Page Install the module Connect to the PLX35-NB2 webpage Set gateway configuration parameters Configure login credentials Update firmware At this point, your gateway is configured. You can now perform a number of other functions to customize and use the gateway. This manual describes all of the functions and features available to you.
  • Page 12 PLX35-NB2 ♦ User Manual Network Bridge Page 12 of 55 ProSoft Technology, Inc. November 15, 2018...

  • Page 13: Installing The Plx35-Nb2

    There is adequate airflow around the gateway, but also protected from direct exposure to the elements, such as sun, rain, and dust. Caution: The PLX35-NB2 is in a hardened case, and is designed for use in industrial and extreme environments; however, unless you are using cables expressly designed for such environments, the cables can fail if exposed to the same conditions the PLX35-NB2 can withstand.

  • Page 14: Led Indicators

    Installing the PLX35-NB2 PLX35-NB2 ♦ User Manual Network Bridge LED Indicators The following tables describe the diagnostic LEDs on the front of the PLX35- NB2. State Description MGMT The module cannot reach the internet and is not managed by ProSoft Connect (default).
  • Page 15 PLX35-NB2 ♦ Installing the PLX35-NB2 Network Bridge User Manual Ethernet Port LEDs State Description 100 Mbit No activity on the port Flashing Amber The Ethernet port is actively transmitting or receiving data. LNK/ACT No physical connection is detected. No Ethernet communication is possible.
  • Page 16 PLX35-NB2 ♦ User Manual Network Bridge Page 16 of 55 ProSoft Technology, Inc. November 15, 2018...

  • Page 17: Local Configuration Using The Plx35-Nb2 Configuration Webpage

    Apply power to the module. To log into the PLX35-NB2 configuration webpage through the network, your PC must be able to connect to the PLX35-NB2. The default IP address of the PLX35-NB2 is 192.168.0.250. If your PC is on a different subnet, temporarily set the IP address of your PC to 192.168.0.xxx with a subnet of...
  • Page 18 Local Configuration using the PLX35-NB2 Configuration Webpage PLX35-NB2 ♦ User Manual Network Bridge Once the PLX35-NB2 configuration webpage opens, enter the U SERNAME and P to log in. The default U is admin and the default ASSWORD SERNAME is password.

  • Page 19: Using The Overview Tab

    PLX35-NB2 ♦ Local Configuration using the PLX35-NB2 Configuration Webpage Network Bridge User Manual Using the Overview Tab The Overview tab contains performance information as well as device details, access information, and module location information. In addition, this page allows you to make firmware updates to the gateway. You can view this tab at any time by simply clicking on the Overview tab.
  • Page 20 Local Configuration using the PLX35-NB2 Configuration Webpage PLX35-NB2 ♦ User Manual Network Bridge Use the following tables to enter the appropriate parameters: Gateway Parameter Description Gateway Name Enter a name for this gateway. Description Enter a description to describe the gateway. For example, Network Bridge - Bakersfield.
  • Page 21 PLX35-NB2 ♦ Local Configuration using the PLX35-NB2 Configuration Webpage Network Bridge User Manual DHCP Server Use this parameter to enable or disable DHCP. The default is Disabled. If you want to use a DHCP server to select an IP, select Enabled.

  • Page 22: Configuring Login Credentials

    Local Configuration using the PLX35-NB2 Configuration Webpage PLX35-NB2 ♦ User Manual Network Bridge Wide Area Network (WAN) Parameter Description This is set to Enabled by default. If your administrator wants to assign a static IP, this DHCP Client should be set to Disabled.
  • Page 23 PLX35-NB2 ♦ Local Configuration using the PLX35-NB2 Configuration Webpage Network Bridge User Manual Advanced configuration Click on the Advanced Configuration link. Select the Web Protocol. Select HTTP or HTTPS. Choose the port depending on what protocol is selected. Click A when complete.

  • Page 24: Viewing Gateway Log File Activity

    Local Configuration using the PLX35-NB2 Configuration Webpage PLX35-NB2 ♦ User Manual Network Bridge Viewing Gateway Log file Activity Click on the A tab. CTIVITY Options on this page include search, search filter options, and a Download log file option. Click on the D button to download a .txt file to the...

  • Page 25: Importing A Configuration File

    PLX35-NB2 ♦ Local Configuration using the PLX35-NB2 Configuration Webpage Network Bridge User Manual Importing a Configuration File Select I from the setup icon located in the upper-right MPORT ONFIGURATION corner of any configuration page. Locate and select a configuration file to import and then click the Import button.

  • Page 26: Updating The Gateway's Firmware (Nb2)

    PLX35-NB2 ♦ User Manual Network Bridge Updating the Gateway's Firmware (NB2) Note: ProSoft Connect can easily schedule updates to the latest firmware for multiple PLX35-NB2 gateways. Click the S icon in the top-right corner of the page and then click...

  • Page 27: Rebooting The Gateway

    PLX35-NB2 ♦ Local Configuration using the PLX35-NB2 Configuration Webpage Network Bridge User Manual Rebooting the Gateway Click the S icon in the upper-right corner of the page and then click ETUP EBOOT GATEWAY This opens the Reboot gateway dialog. Click the R button when ready.
  • Page 28 PLX35-NB2 ♦ User Manual Network Bridge Page 28 of 55 ProSoft Technology, Inc. November 15, 2018...

  • Page 29: Cloud-Based Management Using Prosoft Connect

    Login and Activate ProSoft Connect Obtaining the Activation Key ProSoft Connect requires that you activate the PLX35-NB2 the first time you use it. You must obtain an activation key from the gateway. Connect your gateway WAN port to a network that can reach the internet.
  • Page 30 Cloud-based Management using ProSoft Connect PLX35-NB2 ♦ User Manual Network Bridge In the ProSoft Connect Login screen, enter your ProSoft Connect login email and password and click L , or click S to create a new account. OGIN IGN UP NOW Login credentials are not interchangeable between ProSoft Connect and the local interface.
  • Page 31 PLX35-NB2 ♦ Cloud-based Management using ProSoft Connect Network Bridge User Manual When ready, activate the PLX35-NB2 within the tour, or you can click on the button at the top of the page. ProSoft Connect prompts CTIVATE A ATEWAY you for the activation key that you recorded earlier in these steps.

  • Page 32: Create A New Vpn Client

    VPN Client established in your Network Connections folder, you do not need to perform these steps. Once your PLX35-NB2 is activated, the gateway is displayed on the Gateways page. ProSoft Connect uses the OS native VPN client. The first time you attempt to create a VPN tunnel, you’ll need to set up this VPN client to work with the...
  • Page 33 PLX35-NB2 ♦ Cloud-based Management using ProSoft Connect Network Bridge User Manual Click on the C button. The system generates a unique secure one- ONNECT time use username. Click the C button to save this username. OPY TO LIPBOARD Click "S ."...
  • Page 34 Cloud-based Management using ProSoft Connect PLX35-NB2 ♦ User Manual Network Bridge Choose your platform by clicking on the appropriate platform icon. This displays script download instructions. The script sets up your VPN client automatically.  This dialog allows you to perform an automatic quick setup (requires download of a setup script) or provides instructions on manually performing the initial configuration.
  • Page 35 PLX35-NB2 ♦ Cloud-based Management using ProSoft Connect Network Bridge User Manual Once set up, you are prompted to enter your User name. Paste the user name from your clipboard. Note: If you have lost the key, simply disconnect and then connect again to retrieve a new key.

  • Page 36: Establish A Vpn Connection

    Cloud-based Management using ProSoft Connect PLX35-NB2 ♦ User Manual Network Bridge Establish a VPN Connection Access and login to ProSoft Connect. Click the C button. ONNECT Page 36 of 55 ProSoft Technology, Inc. November 15, 2018...
  • Page 37 PLX35-NB2 ♦ Cloud-based Management using ProSoft Connect Network Bridge User Manual Copy the generated User name to the clipboard. Navigate to your Network Connections folder and double-click on the VPN C . (See note below.) ONNECT LIENT ProSoft Technology, Inc.
  • Page 38 Cloud-based Management using ProSoft Connect PLX35-NB2 ♦ User Manual Network Bridge Paste the clipboard contents into the User name field of the Connection dialog. Click the C button, this creates a VPN tunnel. ONNECT Note: You can get to the Network Connections folder by clicking on the Open Network and Sharing Center icon to display connected (or non-connected items.

  • Page 39: 5.3.1 Verifying The Vpn Connection

    PLX35-NB2 ♦ Cloud-based Management using ProSoft Connect Network Bridge User Manual 5.3.1 Verifying the VPN Connection The module on the Gateways page of ProSoft Connect provides a VPN indicator as shown: You can view the connection status by hovering over the VPN icon or by hovering over the status at the top of the page.

  • Page 40: Using Prosoft Connect To Configure The Plx35-Nb2

    This opens the gateway's configuration pages. In addition to the normal features of ProSoft Connect, these configuration pages are exclusive to the PLX35-NB2. All configuration fields are accessible via the tabs located at the top of the page. Page 40 of 55 ProSoft Technology, Inc.
  • Page 41 PLX35-NB2 ♦ Cloud-based Management using ProSoft Connect Network Bridge User Manual The configuration parameters are the same as those described under "Local Configuration using the Gateway's Configuration Webpage (page 16)". Parameter Description Overview tab This tab provides performance information as well as general overall device health and identification information.
  • Page 42 Cloud-based Management using ProSoft Connect PLX35-NB2 ♦ User Manual Network Bridge Access tab This tab allows you to set a user and password in place of the default. See "Configuring User Access (page 22)". Activity tab This tab allows you to view system activity. See "Viewing Gateway Logfile Activity (NB2) (page 24)"...

  • Page 43: Adding Team Members

    PLX35-NB2 ♦ Cloud-based Management using ProSoft Connect Network Bridge User Manual Adding Team Members Within ProSoft Connect, you can invite team members to your account. This allows others to securely access the remote site and perform maintenance and configuration functions on the gateway once invites are accepted.

  • Page 44: 5.5.1 Editing Team Member Access

    Cloud-based Management using ProSoft Connect PLX35-NB2 ♦ User Manual Network Bridge Enter the email address of the person you want to invite. You can enter multiple team members. Note: An email address can only be associated with one ProSoft Connect account at a time.

  • Page 45: Changing Firmware

    PLX35-NB2 ♦ Cloud-based Management using ProSoft Connect Network Bridge User Manual Changing Firmware You can schedule a firmware change for multiple gateways or a single gateway through ProSoft Connect. The are two ways to start the firmware change process: ...
  • Page 46 Cloud-based Management using ProSoft Connect PLX35-NB2 ♦ User Manual Network Bridge At this point, you have two options:  Change Now - Allows you select additional gateways for upgrade and then immediately performs the upgrade.  Schedule for Later - Allows you to select additional gateways for upgrade and then allows you to schedule a data and time for the upgrade to occur.
  • Page 47 PLX35-NB2 ♦ Cloud-based Management using ProSoft Connect Network Bridge User Manual Schedule for Later With the correct firmware version selected, click the S CHEDULE FOR ATER button. You are prompted as to whether or not you want to schedule upgrades for other gateways.
  • Page 48 Cloud-based Management using ProSoft Connect PLX35-NB2 ♦ User Manual Network Bridge Schedule the date and time for the firmware change to occur. Click the S button. CHEDULE If you want to schedule changes for other gateways, use the A PPLY TO button and follow the same procedure.

  • Page 49: Ethernet Cable Specifications

    ProSoft recommends using using a category 5 (or better) Ethernet cable with the PLX35-NB2. A category 5 cable has four twisted pairs of wire that are color- coded and cannot be swapped. The gateway only uses two of the four pairs when running at 10 MBit or 100 MBit speeds.
  • Page 50 PLX35-NB2 ♦ User Manual Network Bridge Page 50 of 55 ProSoft Technology, Inc. November 15, 2018...

  • Page 51: Support, Service & Warranty

    Support about issues in ProSoft Connect, or gateways managed by ProSoft Connect. ProSoft Technology, Inc. is committed to providing the most efficient and effective support possible. Before calling, please gather the following information to assist in expediting this process:...
  • Page 52 Support, Service & Warranty PLX35-NB2 ♦ User Manual Network Bridge Asia Pacific Europe / Middle East / Africa Regional Office Regional Office Phone: +603.7724.2080 Phone: +33.(0)5.34.36.87.20 asiapc@prosoft-technology.com europe@prosoft-technology.com Languages spoken: Bahasa, Chinese, English, Languages spoken: French, English Japanese, Korean REGIONAL TECH SUPPORT support.emea@prosoft-technology.com...

  • Page 53: Warranty Information

    Phone: +54.911.4565.8119 scone@prosoft-technology.com Languages spoken: Spanish, English Warranty Information For complete details regarding ProSoft Technology’s TERMS & CONDITIONS OF SALE, WARRANTY, SUPPORT, SERVICE AND RETURN MATERIAL AUTHORIZATION INSTRUCTIONS, please see the documents at: www.prosoft-technology.com/legal Documentation is subject to change without notice.
  • Page 54 PLX35-NB2 ♦ Support, Service & Warranty Network Bridge User Manual ProSoft Technology, Inc. Page 54 of 55 November 15, 2018...

  • Page 55: Prosoft Technology, Inc

    Cloud-based Management using ProSoft Connect • 29 Configuring User Access • 22, 42 Warranty Information • 53 Connecting to the PLX35-NB2 Web Page • 17, 29 Contacting Technical Support • 9, 51 Content Disclaimer • 2 Your Feedback Please • 2 Create a new VPN Client •...

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