Troubleshooting Chart; Ipod And Iphone - Sharp XL-DH259P Operation Manual

Troubleshooting chart

Many potential problems can be resolved by the owner without calling a
service technician.
If something is wrong with this product, check the following before calling your
authorized SHARP dealer or service center.
General
Symptom
The clock is not set to
the correct time.
When a button is
pressed, the unit does
not respond.
No sound is heard.
CD player
Symptom
Playback does not start.
Playback stops in
the middle or is not
performed properly.
Playback sounds are
skipped, or stopped in
the middle of a track.
Remote control
Symptom
The remote control
does not operate.
Tuner
Symptom
The radio makes
unusual noises
continuously.
USB
Symptom
Device cannot be
detected.
Playback does not start.
Wrong time display.
Wrong fi le name
display.
Possible cause
Did a power failure occur? Reset the
clock. (Refer page 11)
Set the unit to the power stand-by
mode and then turn it back on.
If the unit still malfunctions, reset it.
(Refer page 14)
Is the volume level set to "MIN"?
Are the headphones connected?
Are the speaker wires disconnected?
Possible cause
Is the disc loaded upside down?
Does the disc satisfy the standards?
Is the disc distorted or scratched?
Is the unit located near excessive
vibrations?
Is the disc very dirty?
Has condensation formed inside
the unit?
Possible cause
Is the AC power cord of the unit
plugged in?
Is the battery polarity correct?
Are the batteries dead?
Is the distance or angle incorrect?
Does the remote control sensor
receive strong light?
Possible cause
Is the unit placed near the TV or
computer?
Is the FM antenna or AM loop antenna
placed properly? Move the antenna
away from the AC power cord if it is
located nearby.
Possible cause
Is there any MP3/WMA fi le available?
Is the device properly connected?
Is it an MTP device?
Does the device contain AAC fi le only?
Is it a copyright protected WMA fi le?
Is it a false MP3 fi le?
Is Variable Bitrate fi le being played
back?
Is the File Name written in Chinese or
Japanese characters?

iPod and iPhone

Symptom
No sound is produced.
No image appears on
the TV/monitor.
iPod or iPhone will not
charge.
"This accessory is not
made to work with
iPhone" or similar,
appears on iPhone
screen.
Condensation
Sudden temperature changes, storage or operation in an extremely humid
environment may cause condensation inside the cabinet (CD pickup, etc.) or
on the transmitter on the remote control. Condensation can cause the unit to
malfunction. If this happens, leave the power on with no disc in the unit until
normal playback is possible (about 1 hour). Wipe off any condensation on the
transmitter with a soft cloth before operating the unit.
If problem occurs during operation
When this product is subject to strong outdoor interference (mechanical
shock, excessive static electricity, abnormal supply voltage due to lightning,
etc.) or if it is operated incorrectly, it may malfunction.
If such a problem occurs, do the following:
1
Set the unit to the stand-by mode and turn the power on again.
2
If the unit is not restored in the previous operation, unplug and plug in the
unit again, and then turn the power on.
Note:
If neither operation above restores the unit, clear all the memory by resetting
it.
Factory reset, clearing all memory
1
Press the POWER ON/STAND-BY button to enter the power stand-by
mode.
2
While pressing down the OPEN/CLOSE button, press the POWER ON/
STAND-BY button until "ALL CLEAR" appears.
Caution:
This operation will erase all data stored in memory including clock, timer
settings, tuner preset, and CD program.
Before transporting the unit
Remove the iPod/iPhone, USB memory device and disc from the unit. Then,
set the unit to the power stand-by mode. Carrying the unit with iPod/iPhone or
USB memory device left docked or discs left inside might damage the unit.
E-14
Possible cause
The iPod or iPhone is not playing.
The iPod or iPhone is not properly
connected to the unit.
Is the AC power cord of the unit
plugged in?
The video cable is not properly
connected.
The TV/monitor's input selection is not
properly set.
The iPod TV out feature has not been
set to output video.
The iPod or iPhone is not making full
contact with the connector.
rd
Using iPod (3 generation).
The iPod or iPhone is not supported.
Refer to page 6 for compatible models.
The iPhone battery is low. Please
charge the iPhone.
iPhone is not properly docked.