Cash out
1.
Initiate a cash out transaction on the POS
2.
Swipe or insert the card
3.
Select the account by pressing the function keys below the CHQ or SAV account
4.
Enter PIN and press [OK]
5.
Wait for processing to be completed
6.
Transaction is approved
7.
Remove card when prompted
Refund
1.
Initiate a refund transaction on the POS
2.
If prompted by the terminal, enter the operator password or the manager password and press [OK]
3.
Swipe, insert or tap the card
Note: Remainder of refund transaction flow is the same as that of a purchase transaction.
MOTO (Mail Order/Telephone Order)
MOTO is the ability to process credit card transactions when the card is not present.
1.
Initiate a MOTO transaction (enter the complete card number, expiry date, and CCV) on the POS
2.
Transaction type defaults to Credit, press [OK]
3.
Wait for processing to be completed
4.
Transaction is approved
Settlement – Manual Settlement
Settlement will occur automatically at 9:45pm AEST daily if a manual settlement is not performed.
Only one Settlement can be performed per day.
1.
Initiate settlement on the POS
2.
Wait for processing to be completed
3.
Settlement report is printed
Note: The terminal can also typically be set via the POS to automatically settle every day at a particular
time. Auto-Settlement cannot occur between 22:00 and 0:00 AEST.
Cumulative (Pre-Settlement) Totals
Cumulative Totals indicate the amount transacted through the terminal since the last Settlement
was processed. A Cumulative total can be done any number of times.
1.
Initiate pre-settlement on the POS
2.
Wait for processing to be completed
3.
Pre-settlement report is printed
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