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Dahua DHI-ARC3008C User Manual
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Dahua DHI-ARC3008C User Manual

Alarm control panel
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Alarm Control Panel
User Manual
V1.0.0
ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD.

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Summary of Contents for Dahua DHI-ARC3008C

  • Page 1 Alarm Control Panel User Manual V1.0.0 ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD.

  • Page 2: Cybersecurity Recommendations

    Alarm Control Panel User Manual Cybersecurity Recommendations Mandatory actions to be taken towards cybersecurity 1. Change Passwords and Use Strong Passwords: The number one reason systems get “hacked” is due to having weak or default passwords. It is recommended to change default passwords immediately.

  • Page 3: Foreword

    This user manual (hereinafter referred to be "the Manual") introduces the functions and operations of the Alarm Control Panel (hereinafter referred to be "the Control Panel"). Models DHI-ARC3008C, ARC3008C, DH-ARC3008C, OEM-ARC3008C Safety Instructions The following categorized signal words with defined meaning might appear in the Manual.
  • Page 4 Alarm Control Panel User Manual About the Manual  The Manual is for reference only. If there is inconsistency between the Manual and the actual product, the actual product shall prevail.  We are not liable for any loss caused by the operations that do not comply with the Manual. ...

  • Page 5: Important Safeguards And Warnings

    Alarm Control Panel User Manual Important Safeguards and Warnings This Chapter describes the contents covering proper handling of the Device, hazard prevention, and prevention of property damage. Read these contents carefully before using the Device, comply with them when using, and keep it well for future reference. Operation Requirement ...

  • Page 6: Table Of Contents

    Alarm Control Panel User Manual Table of Contents Cybersecurity Recommendations ..........................1 Foreword ..................................2 Important Safeguards and Warnings ......................... 4 1 Introduction ................................7 Overview ................................7 Features ................................7 Terms and Definitions ............................8 2 About the Keypad ..............................9 Dimension .................................
  • Page 7 Alarm Control Panel User Manual 4.6.2 Configuring Authority Level ........................30 4.6.3 Configuring Access Code ........................32 TECHNICIAN ..............................33 FIRMWARE VERSION ........................... 33 WALK TEST ..............................34 4.10 SYSTEM TIMERS ............................35 4.11 DATE/TIME ..............................36 4.12 HOLIDAY ............................... 37 4.13 TEL NUMBER ...............................

  • Page 8: Introduction

    Alarm Control Panel User Manual Introduction Overview The product is the high performance anti-theft controller designed for the middle and small alarm solution application. Adopting embedded Linux operation system and relying on embedded platform, the system can run steadily with advanced controlling technology and strong data transmission ability. The embedded design also supports the product with high security and excellent stability.

  • Page 9: Terms And Definitions

    Alarm Control Panel User Manual  Supports abnormality alarm, including network disconnected alarm, PSTN fault alarm, tampering alarm, low battery alarm, battery loss alarm, power loss alarm, and keyboard faults alarm.  In-field firmware upgradable.  App-based system control through DMSS. Terms and Definitions Refer to the terms and definitions that are used in the Manual as below.

  • Page 10: About The Keypad

    Alarm Control Panel User Manual About the Keypad This chapter introduces the dimension, main functions, indicators, keys operations, and installation of the Keypad. Dimension Figure 2-1 Dimension (mm [inch])

  • Page 11: The Grand Tour

    Alarm Control Panel User Manual The Grand Tour Figure 2-2 Grand tour Table 2-1 Functions introduction Name Function Show all the system information including management and LCD display programming. For details, see "2.5 Main Interface of LCD Display." Give information about power status, battery status, failures, bypass, LED indicators and alarm status of each Area.

  • Page 12: Numeric Keys (0 To 9)

    Alarm Control Panel User Manual Figure 2-3 The keys 2.3.1 Numeric Keys (0 to 9) The numeric keys give the functions as below:  Type in access codes as required to access programming (TECHNICIAN or user) or to arm/disarm.  The keys from 1 to 8 represent eight zones.

  • Page 13: Key Combination Operations

    Alarm Control Panel User Manual Function Increase or decrease numbers.  Switch options on the interface.  Page turning.  Enter the sub menu.  Switch to the next menu of the same level in editing mode.   Confirm the input. ...

  • Page 14: Led Indicators

    Alarm Control Panel User Manual Function Robbery Activation (silent activation)  There is no response on the interface but this event is recorded in the log. On the menu of ZONE TROUBLES, ZONE MANAGER, and CHIME  ZONES, you can select the Zone on which you can do the searching + 2 (F2) and filtering.

  • Page 15: Status

    Alarm Control Panel User Manual 2.4.2 Status Power LED Indicator (  Glows: The system operates with normal power supply.  Slowly flashes: The system does not operate normally due to a lack of power supply, and therefore a check must be given. ...

  • Page 16: Main Interface Of Lcd Display

    Alarm Control Panel User Manual hold Key 5, then * shows where the alarm is located exactly. This operation can only view the Zone-related alarms, but cannot view the system faults alarms. Main Interface of LCD Display The Keypad is equipped with a back-lit LCD display that shows all the system information including management and programming.
  • Page 17 Alarm Control Panel User Manual Symbol Event Exit delay time Area not ready (Zones open) Alarm delay Alarm Message Display During an alarm, the main interface shows the general reason description for the alarm in the first line, for example, ZONE ALARM. The alarm message remains displayed for the entire duration of the alarm. To verify the event that caused the alarm, you can press and hold the corresponding numeric key (from 1 to 8) to show the event details.

  • Page 18: Installation

    Alarm Control Panel User Manual Installation Figure 2-6 Keypad installation Step 1 Loosen the screws on the back of Keypad to remove the rear panel. Pull the cables out of the rear panel. Step 2 Step 3 Drill a hole on the wall①, and put the expansion bolt② through the rear panel to fix it onto the wall. Step 4 Put the self-tapping screws④...

  • Page 19: Arming And Disarming

    Alarm Control Panel User Manual Arming and Disarming Arming When you arm the system, the detectors that are connected to it are activated. If any alarm event occurs, the detectors give an alarm. The functions provided by the key combinations for Robbery, Panic, Medical, and Fire are always active even though the system is disarmed (if enabled by the TECHNICIAN).

  • Page 20: Partition 1 Arming

    Alarm Control Panel User Manual Step 4 Press to do the arming. The Keypad emits a confirmation buzzer. The armed Area shows an upper case T, and the corresponding LED indicator lights up. The Areas that are not armed continues to show a dash. You can add other Areas to the arming at any time. See Figure 3-1.

  • Page 21: Partition 2 Arming

    Alarm Control Panel User Manual If the Exit Delay is active, the Keypad keeps sounding a buzzer for the entire programmed Exit Delay period. Figure 3-2 Partition arming 1 The Areas can be armed in different and mixed modes, for example, you can have two Areas have Total Arming mode, and two have Partition Arming 1.

  • Page 22: Partition 1+2 Arming

    Alarm Control Panel User Manual Figure 3-4 Partition arming 2 The Areas can be armed in different and mixed modes, for example, you can have two Areas have Total Arming mode, and two Areas have Partition Arming 2 mode. See Figure 3-5. Figure 3-5 Mixed arming 2 3.1.4 Partition 1+2 Arming...

  • Page 23: Rapid Arming

    Alarm Control Panel User Manual After the Forced Arming has been set, the bypass LED indicator lights up showing that some detectors are automatically bypassed. If the Forced Arming is set for the whole Area, a lower case t is shown on the LCD display, see Figure 3-8.

  • Page 24: Disarming

    Alarm Control Panel User Manual Disarming When you disarm the system, all the connected detectors are deactivated. The system has the types of arming as below:  Total Disarming  Disarming through Timer Disarming through Telephone or SMS text  Disarming under Duress ...

  • Page 25: User Menu

    Alarm Control Panel User Manual User Menu This Chapter describes the operations included in the User Menu. The User Menu consists of many menus for management and programming operations as below: ZONE TROUBLES  SYSTEM TROUBLES   ZONES MANAGER ...
  • Page 26 Alarm Control Panel User Manual  If there are no fault Zones, the interface shows "NO TROUBLE."  If there are Zones in trouble, there are three categories: TAMPER, SHORT, and MASK. Step 3 Press to enter the programming mode. See Table 4-1. Table 4-1 Zone troubles programming Option Description...

  • Page 27: System Troubles

    Alarm Control Panel User Manual Press to alter the searching criterion: ALL, BYPASSED, TEST, ISOLATE, and ACTIVE. Step 4 Press to confirm the setting, and then press to return to the ZONE TROUBLES menu. Then you can press to move to the next menu or press to exit from the User Menu.

  • Page 28: Zone Manager

    Alarm Control Panel User Manual Step 3 Press to confirm the setting, and then press to return to the SYSTEM TROUBLES menu. Then you can press to move to the next menu or press to exit from the User Menu. ZONE MANAGER The ZONES MANAGER menu allows any Zone of the system to be placed in BYPASS regardless of its...

  • Page 29: Logbook Event

    Alarm Control Panel User Manual Then you can continue with programming other wired zones, or press to return to the ZONE MANAGER menu from where you can press to move to the next menu or press to exit from the User Menu. Repeat the previous steps to manage other Zones if needed.

  • Page 30: Access Codes

    Alarm Control Panel User Manual The CHIME ZONES menu activates CHIME mode for an individual Zone. In any case, only the Zones defined by the TECHNICIAN as CHIME Zones can be activated in the CHIME mode. Step 1 Type in the access code, and then press The ZONE TROUBLE menu is shown on the LCD display (Figure 4-1).

  • Page 31: Configuring Authority Level

    Alarm Control Panel User Manual User type Authority level Valid only for arming and disarming with automatic activation of the duress Duress output. The Duress does not have access to the User Menu. Valid only for disarming operation. When the patrol time ends, the Zones are Patrol automatically armed again.
  • Page 32 Alarm Control Panel User Manual Submenu Setting PART2 Establish whether the access code has the authority to arm or disarm the Control Panel.   DISARM YES LINK 4: The access code can link the output 4 when arming or ...

  • Page 33: Configuring Access Code

    Alarm Control Panel User Manual Step 5 Press to confirm all the settings, and then press to return to the access codes selection menu. Then you can continue with programming other access codes, or press to return to the ACCESS CODES menu from where you can press to move to the next menu or press to exit from the User Menu.

  • Page 34: Technician

    Alarm Control Panel User Manual Step 3 Press to finish and save the description. Step 4 Press to exit from the submenu or press to continue. TECHNICIAN The purpose of the TECHINCIAN menu is to authorize the TECHICIAN to access Installer Menu. Otherwise, the TECHNICIAN cannot make any programming changes to the Control Panel without your authorization.

  • Page 35: Walk Test

    Alarm Control Panel User Manual Step 3 Press to show the Host Version (Control Panel version), and then press again to switch to show the Keypad Version. Step 4 Press to return to the FIREWARE VERSION menu. Then you can press to move to the next menu or press to exit from the User Menu.

  • Page 36: System Timers

    Alarm Control Panel User Manual 4.10 SYSTEM TIMERS The SYSTEM TIMERS sets the START and STOP time and days of the week for each Timer. The SYSTEM TIMERS can be used in other submenu settings named Timer. The Timer can be used for timed Arming/Disarming of specific Areas, authorizing codes to work within time limits, and timed activation/deactivation of specific Control Panel outputs.

  • Page 37: Date/Time

    Alarm Control Panel User Manual Submenu Setting Type in the start time for automatic disarming by pressing the corresponding keys and then press to confirm the value. You can also press STOP TIME to change the value. Select the week days to be active for the Timer. DAYS Press Key 1 to 7 to select the day (M T W T F S S).

  • Page 38: Holiday

    Alarm Control Panel User Manual Type in the value, press to show the value, then press to confirm the value. You can also press to change the value, and press to move to next editing. Table 4-6 Date and time settings Submenu Setting TIME...

  • Page 39: Tel Number

    Alarm Control Panel User Manual By pressing + 2 (F2), you can enter the EDITING mode for changing the description of holiday. Step 4 Press to select a holiday, and then press to enter the programming mode. See Figure 4-15. Figure 4-15 Holiday programming 1: Holiday start day...
  • Page 40 Alarm Control Panel User Manual Figure 4-16 Telephone number Step 3 Press to enter the interface from where you can select the submenus from TEL NUM, SMS NUM, and SIM NUM by pressing Step 4 Configure the telephone number submenu settings. TEL NUM ...

  • Page 41: Remote Service

    Alarm Control Panel User Manual After selecting a telephone number, press to enter the programming mode. Configure the SMS number settings. See Table 4-8. Table 4-8 SMS number setting Submenu Setting ACTIVE: Allow the text SMS to be sent and received. ...

  • Page 42: Security Code

    Alarm Control Panel User Manual Step 3 Press to enter the programing mode. Step 4 On the STATE submenu, select YES or NO.  YES: Allows remote control by the Installer from telephone call, SMS, App, or Platform.  NO: Do not allow the remote control by the Installer. Step 5 Press to return to the REMOTE SERVICE menu.

  • Page 43: Appendix 1 Technical Specification

    Alarm Control Panel User Manual Appendix 1 Technical Specification Appendix table 1-1 Technical specification Parameter DHI-ARC3008C, ARC3008C, DH-ARC3008C, OEM-ARC3008C Main High Performance Industrial Embedded Microcontroller. processor Embedded LINUX. System Simultaneously handle multiple alarm events and conduct the System source network operations.
  • Page 44 Alarm Control Panel User Manual Parameter DHI-ARC3008C, ARC3008C, DH-ARC3008C, OEM-ARC3008C management level of users Supports seven user levels: Supervisor, Manager, Master, User, Temporary, Duress, and Patrol. Supports one TECHNICIAN. Main power 220V AC/0.19A. Standby Lead-acid battery with 12V DC/7Ah. power Auxiliary 12V DC /1A.

  • Page 45: Appendix 2 Keypad Buzzer Sound

    Alarm Control Panel User Manual Appendix 2 Keypad Buzzer Sound Appendix table 2-1 Keypad sound Buzzer sound Description One slight beep Keypad pressing. One beep Menu entering. Switching between the first menu and the last  menu after login the system. Continuous three beeps ...

  • Page 46: Appendix 3 Event Log Messages

    Alarm Control Panel User Manual Appendix 3 Event Log Messages Appendix table 3-1 Event log messages Event message Description Event message Description P1.Arm Partitial1 Arm Alarm P2.Arm Partitial2 Arm S.T.RES Siren Tamper Restore AL.PAN. Panic Alarm AL.S.T Siren Tamper Alarm AL.ROB.

  • Page 47: Appendix 4 User Menu Map

    Alarm Control Panel User Manual Appendix 4 User Menu Map ZONE TROBULES TAMPER SHORT MAST SYSTEM TROUBLES TAMPER Siren Tamper Panel Tamper Wall Tamper TROUBLE Com Trouble ZONE MANAGER Wired Zone 1–8 STATUS LOGBOOK EVENT CHIME ZONES ACCESS CODES Access Code 1–99 STATE LEVEL ARMING...
  • Page 48 Alarm Control Panel User Manual TYPE START TIME DAYS HOLIDAYS ARMING FORCEDARM DATE/TIME TIME DATE SOL TOL EG LEG TO SOL EXPIRY HOLIDAY Holiday 1–20 TIME TEL NUMBER TEL NUM TEL NUM 1–8 STATE STOP CYCLE SMS NUM SMS NUM 1–8 STATE SYSTEM CREDIT...

  • Page 49: Appendix 5 Faq

    Alarm Control Panel User Manual Appendix 5 Q: The Alarm Control Panel does not boot up after it is powered on. A: Possible reasons as below.  Power input is incorrect.  AC adapter damage that causes there is no 14.5V DC output. ...
  • Page 50 Alarm Control Panel User Manual A: The reason for this question is the parameter "FACTORY RST" is set to "NO" on the SYSTEM FUNCTIONS menu, so the DIP reset does not work. In this case, please return the Control Panel to the manufacturer. Q: The battery cannot be charged, or it cannot be fully charged, or it is charged slowly.

This manual is also suitable for:

Arc3008cDh-arc3008cOem-arc3008c