Point Mobile PM550 User Manual
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Point Mobile PM550 User Manual

Enterprise mobility
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For Android
7.1.2
TM
Enterprise Mobility
PM550
Copyright © 2006 – 2018
Google, Android, Google Play and other marks are
Point Mobile Co., Ltd. All rights reserved
trademarks of Google LLC.

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  • Page 1 For Android 7.1.2 Enterprise Mobility PM550 User Manual Copyright © 2006 – 2018 Google, Android, Google Play and other marks are Point Mobile Co., Ltd. All rights reserved trademarks of Google LLC.
  • Page 2 Make sure to use only the power adapter (5V 2A Output AC/DC) that came with PM550. In case your phone does not work as expected, you are strongly recommended to restart it by pressing and holding the power button for at least 12 seconds until the startup screen appears.

  • Page 3: Table Of Contents

    PM550 Android 7.1.2 User Manual Table of Contents User Manual ..................................1 Table of Contents ................................. 2 Getting Started ..................................3 Major Parts ..................................3 Accessary ..................................5 Charge PM550 .................................. 6 Turn On/Off PM550 ................................8 Hot swap the battery ................................ 9 Learning the basics ................................

  • Page 4: User Manual

    PM550 Android 7.1.2 User Manual Getting Started Major Parts Major Parts Getting Started 1. LED Indicator 2. Touch Screen 3. Key pad ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 5 PM550 Android 7.1.2 User Manual Getting Started Major Parts Getting Started 1. Scanner 2. Scanner trigger 3. Gun handle 4. Charging pad 5. Power key 6. USB-C type connector 7. Battery lock ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...

  • Page 6: Getting Started

    PM550 Android 7.1.2 User Manual Getting Started Acc essary Accessary Getting Started AC/DC adapter Plug (US/ EU/ UK) USB Type-C cable Li-ion battery (6300mAh) Started ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 7 PM550 Android 7.1.2 User Manual Charge PM 550 Getting s tarted Charge PM550 Getting Started Insert “Battery” into the Gun handle. Press the Battery lock and turn the Battery to “Lock” position (Clockwise) ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 8 Charging time About 6.5 hours Note: Always use an original charger and cable from the Point Mobile. Other chargers and cables may damage PM550. In addition, make sure connector, charger, cables are not wet. ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 9 Turn On 1. Press and hold the “Power Key” for a few seconds. 2. When PM550 enter to the boot mode, it will display “SMART BEYOND RUGGED” logo with short vibration 3. Release the “Power Key” and wait until PM550 finish booting Note: If you cannot turn on your PM550, try below steps To turn on PM550, battery needs to be charged certain level.

  • Page 10: Hot Swap The Battery

    Hot sw ap the battery Hot swap the battery Getting Started When battery level is low, you can replace the battery without turning off and on PM550. Remove the Battery and replace to another one. Make sure the battery is locked properly.
  • Page 11 Press and hold for 12seconds Forced to reboot Press the “Power” key and “Home Button” key together Screen capture Scanner trigger When “Scan Setting” is turned on By pressing, PM550 scan the barcode. ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 12 PM550 Android 7.1.2 User Manual Learni ng the basics Using a keypad Learning the basics Numeric KeyPad Recent Apps key Press to see recently used apps. Home key From any apps or screens, press to return to the Home screen.

  • Page 13: Learning The Basics

    PM550 Android 7.1.2 User Manual Learni ng the basics Use a touch scr een Use a touch screen Learning the basics Touch One-finger press Double touch One-finger press, lift, one-finger press, lift for “Zoom in” Long press One-finger press, wait, lift for “Select an item”...

  • Page 14: Use A Touch Screen

    Vertical or horizontal swipe in a single direction Pinch Open & Close Two-finger press, move outwards and inwords, lift for “Zoom in and out” Rotate When PM550 is turning sideways, screen orientation is changing ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 15 Choose your language during setup process. Default is English Touch here to start setup your device You can copy other device’s settings to your PM550 or setup as a new device Copy your data You can copy your settings from other Android...
  • Page 16 Setup Wizard Setup Wizard Learning the basics Copy your data process Touch here to copy settings from your other devices To copy your settings, please connect your PM550 to Wi-Fi network ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...

  • Page 17: Setup Wizard

    PM550 Android 7.1.2 User Manual Setup Wizard Learning the basics Choose the device or cloud where you want to copy the settings. ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 18 Setup Wizard Learning the basics Setup as new Touch here to set your PM550 as your new device During setup process, Google services setup required. Please connect your device to your Wi-Fi network. ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 19 PM550 Android 7.1.2 User Manual Setup Wizard Learning the basics After your Google account login, you can set PM550’s name. Touch here to set a name Choose security option for lock screen. You set specific pattern or PIN or password here.
  • Page 20 PM550 Android 7.1.2 User Manual Setup Wizard Learning the basics To review the Google services option, please touch MORE button. You can turn On/Off specific service After your reviewing and set Google services option, touch AGREE button for next step...
  • Page 21 If you set up is done, touch ALL SET extra Touch an icon to run an app, open folder, etc PM550’s default setting is High accuracy mode which use GPS, WLAN for accurate location tracking. If you want to enable hardware acceleration as well, please check Location consent ©2006 –...
  • Page 22 Touch an icon to run an app, open a folder, etc Favorite tray apps Touch to run an app Touch and hold to reorganize App Drawer Touch to browse apps in the PM550 ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 23 PM550 Android 7.1.2 User Manual basic s Home Screen, Apps and Widget Learning the basics To access app folder Touch the app folder then you will see apps in the folder. To change app folder’s name, touch the bottom area of the folder.

  • Page 24: Home Screen, Apps And Widget

    PM550 Android 7.1.2 User Manual Learni ng the basics Home Screen, Apps and Widget Learning the basics Organize the app icon in the home screen Long-press drag the app icon and place where you want. You may place app icon to next panel If you want to remove the app icon, drag it to “Remove”...
  • Page 25 PM550 Android 7.1.2 User Manual Home Screen, Apps and Widget Learning the basics Notification panel When there is notification from the Android (system) or the App, you can check details by drag down the “Status Bar”. Quick setting panel You can access “Quick setting panel” by drag down the “Notification panel”.
  • Page 26 PM550 Android 7.1.2 User Manual Home Screen, Apps and Widget Learning the basics Edit Quick settings panel To change the order of icon in the Quick settings panel, touch the Edit icon By dragging the icon, you can customize the Quick settings panel ©2006 –...
  • Page 27 Home Screen, Apps and Widget Learning the basics Touch the App drawer icon, to see apps in your PM550 All installed apps are listed alphabetically Tap app icon to run. Long press, specific app icon to place to the “Home Screen”.
  • Page 28 PM550 Android 7.1.2 User Manual Learni ng the basics Home Screen, Apps and Widget Learning the basics By drag up the Favorite tray apps area, you can also access to app list in your PM550 ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 29 PM550 Android 7.1.2 User Manual Learni ng the basics Home Screen, Apps and Widget Learning the basics To add a Widget in the Home screen, long press the empty space. Then you will see WALL PAPERS, WIDGETS, SETTINS menu. Touch WIDGETS Available widgets are listed.
  • Page 30 PM550 Android 7.1.2 User Manual Learni ng the basics Home Screen, Apps and Widget Learning the basics By pressing the Recent button in the keypad, you can see app list which you access Touch the app, if you want to use or access the app.

  • Page 31: Status & Notifications Icons

    PM550 Android 7.1.2 User Manual Learni ng the basics Status & Notific ations Ic ons Status & Notifications Icons Learning the basics Status icons Connected to a WLAN WLAN is on network Connected to a Bluetooth Bluetooth is on device...

  • Page 32: Connect To Your Wi-Fi Network

    PM550 Android 7.1.2 User Manual Learni ng the basics Connect to your Wi-Fi network Connect to your Wi-Fi network Learning the basics “App drawer” icon → “Settings” and Touch then “WLAN” Touch to turn On/Off the W-Fi You can see nearby Wi-Fi network. Each AP’s SSID information listed by signal strength Icon means: Open Wi-Fi network.
  • Page 33 Connect to your Wi-Fi network Learning the basics Touch SSID, which you want to connect. To connect to the secured Wi-Fi network, enter the password Your PM550 is obtaining the IP address from the selected ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 34 PM550 Android 7.1.2 User Manual Scanner Setti ngs Use a Scanner Use a Scanner Scanner Settings Default setting of Scanner is “Off” To use the Scanner, EmKit and then “ScanSetting” Touch “App drawer” icon → “Settings” Touch and then “ScanSettings”...
  • Page 35 PM550 Android 7.1.2 User Manual Scanner Setti ngs Use a Scanner Scanner Settings Now you can see “Scanner” icon in the “Status Bar” Note: When “Scanner” turned on, you can scan the barcode with “ScanDemo” in the EmKit ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...

  • Page 36: Scanner Settings

    PM550 Android 7.1.2 User Manual Scanner Setti ngs Use a Scanner Scanner Settings Scanner setting details Scanner setting consist with “Basic”, “Options”, “Notification”, “Wedge”, “Symbologies”, and “About” In the “Basic”, you can set “Scanning” option and “Wedge mode” option In the “Scanning menu”, you can change Scanner’s trigger time out and set “Auto scan”...
  • Page 37 PM550 Android 7.1.2 User Manual Scanner Setti ngs Use a Scanner Scanner Settings In the “Options”, you can enable/disable the “Center Window”, set “Decode mode”, “Power save mode” and enable/disable “Aimer” & “Illumination” option In the “Notification”, you can change the volume level, notification sound, LED and vibration option ©2006 –...
  • Page 38 “Aim ID”, set “Group separator”, “Prefix” & “Suffix”, “Character set” and “Extended Wedge” PM550 has decoded data edit function. You can add or remove specific data from decode value. To use this function, enable the option and then set a rule...
  • Page 39 Use a Scanner Scanner Settings For example, whenever you decode CODE128 barcode, if you want to add “Point Mobile”, enable the Extended wedge and select “Condition” in Style Touch CODE128 and press Back button ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 40 PM550 Android 7.1.2 User Manual Use a Scanner Scanner Settings Touch Actions Touch “Move to start” and “Send string” In “Send string”, edit “Value” as “Point Mobile” ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 41 PM550 Android 7.1.2 User Manual Scanner Setti ngs Use a Scanner Scanner Settings In the “Symbologies”, you can enable/disable specific barcode decoding or set a detail option. By touching each “Symbology” name, you can set detail option. Touch the check box to enable/disable specific option at symbology ©2006 –...
  • Page 42 PM550 Android 7.1.2 User Manual Scanner Setti ngs Use a Scanner Scanner Settings In the ‘About’, you can check your Scanner’s information and restore Scanner’s settings to default ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...

  • Page 43: Scan A Barcode

    PM550 Android 7.1.2 User Manual Scan a Barc ode Scan a Barcode Scanner Settings Example of good Barcode reading Idle barcode scan Please aim the middle of barcode Even you aim the barcode slightly upper or down area or angle is slightly tilted, you can read the barcode...
  • Page 44 PM550 Android 7.1.2 User Manual Scan a Barc ode Scan a Barcode Scanner Settings Example of bad Barcode reading If you aim the barcode wrong direction or tilt too much, you can’t read the barcode If you aim part of Barcode or aim two barcode together, you can’t read the barcode...
  • Page 45 PM550 Android 7.1.2 User Manual OS U pdate OS Imag e update from Stor age OS Image update from Storage OS Update To update OS image, copy or place OS image file into the root folder of “Internal Storage” “App Drawer” →...
  • Page 46 By touching the “CONTINUE” button, your PM550 start to update the OS image. During this time, you cannot use your PM550. Please save the data before start, the OS update process. ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...

  • Page 47: Os Update

    OS Imag e update from OT G Port OS Image update from OTG Port OS Update PM550 support USB OTG feature. With USB type C flash drive or OTG cable and USB flash drive combination, you can update the OS...
  • Page 48 PM550 Android 7.1.2 User Manual OS Imag e update from OT G Port OS Image update from OTG Port OS Update “App Drawer” → “Settings” and then Touch “About phone” Touch “System updates” ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...

  • Page 49: Os Image Update From Otg Port

    By touching the “CONTINUE” button, your PM550 start to update the OS image. During this time, you cannot use your PM550. Please save the data before start, the OS update process. ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...

  • Page 50: Os Image Update From The Fota

    PM550 Android 7.1.2 User Manual OS U pdate OS Imag e update from the FOT A OS Image update from the FOTA OS Update icon for the advanced option access Touch “FOTA Client” ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 51 OS U pdate OS Image update from the FOTA OS Update PM550 will compare the OS image between FOTA server and current OS image. If there is newer OS image in the FOTA server, FOTA server will suggest downloading. Touch “OK” to start download the image in the FOTA server...
  • Page 52 Factory data res et from Setti ngs Factory data reset from Settings Factory data reset When your PM550 system is unstable and abnormal behavior occur but could not recover by rebooting, you may need to “Factory data reset” your PM550 “App Drawer”...
  • Page 53 PM550 Android 7.1.2 User Manual Factory data reset from Settings Factory data reset Please note, all apps and data in the internal storage will be deleted and restored to “Factory default” and this process cannot “Undo” Touch RESET PHONE button to start “Factory Reset”...

  • Page 54: Factory Data Reset

    Force Factory data reset your PM550 You can perform “force” factory data reset your PM550. When your PM550 turned off, press “Power” + “Recent” + “Back” button all together. After short vibration from your PM550, you may release the buttons.
  • Page 55 Factory data Res et Force Factory data reset Factory data reset Select “Wipe data/factory reset” Select “Yes” to perform the “Factory data reset” After that, your PM550 start wiping the data ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...

  • Page 56: Force Factory Data Reset

    PM550 Android 7.1.2 User Manual Factory data Res et Force Factory data reset Factory data reset After data wiping, please select “Reboot system now” to finish the “Force Factory data reset” process After Force factory reset, if PM Android Device locked by...
  • Page 57 Enterprise Mobility Kit – Truly, what Enterprise needs Point Mobile announces new software solution – called “EmKit” is new software solution for enterprise mobility users. Our every Android device shall have EmKit pre-installed and every use can access them for free of charge*.
  • Page 58 EmKit Secure EmKit Power Launcher You can lock your Point Mobile Android model’s Home Screen and limit to access app drawer or specific function. This function as known as Kiosk mode. Hide Quick Settings : Limit to access quick setting...

  • Page 59: Emkit

    PM550 Android 7.1.2 User Manual EmKit Secure EmKit Secure EmKit When Power Launcher is locked, operator could not access to App drawer. Example of Screenshot Disable restriction. ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...

  • Page 60: Emkit Secure

    PM550 Android 7.1.2 User Manual EmKit Secure EmKit Secure EmKit Program Buttons You can assign Hardware buttons function to rich pre- assigned functions. Also you can applying the customized KCM file (Key Character Map Files) here. ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 61 PM550 Android 7.1.2 User Manual EmKit Rem ote EmKit Remote EmKit To install the AirWatch agent to Point Mobile Android device, please touch AirWatch icon App provides AirWatch agent install via Google Play or Web URL. Google Play method requires Google account login.
  • Page 62 To install AirWatch agent from Web URL method, select Web URL and then OK Web browser will download the apk file to the Point Mobile Android device. Before downloading, browser need permission to download apk file to the storage. Please touch Update Permissions button ©2006 –...

  • Page 63: Emkit Remote

    PM550 Android 7.1.2 User Manual EmKit Rem ote EmKit Remote EmKit After permission update, web browser download the latest version of AirWatch agent apk file. Install this apk file to Point Mobile Android device. Note: If you need to install specific agent version, please contact to AirWatch ©2006 –...
  • Page 64 PM550 Android 7.1.2 User Manual EmKit Rem ote EmKit Remote EmKit SOTI Mobi Control installer is pre-installed to Point Mobile Android device. To start enrollment process, please touch MobiControl icon Mobi Control app request permission grant during enrollment process. Please allow it.
  • Page 65 PM550 Android 7.1.2 User Manual EmKit Rem ote EmKit Remote EmKit After login, Mobi Control app communicate with SOTI server and then install the Mobi Control agent Note: Agent version determine from SOTI console’s setting. If agent version is incorrect after enrollment, please contact to SOTI ©2006 –...
  • Page 66 PM550 Android 7.1.2 User Manual EmKit Rem ote EmKit Remote EmKit To install the TeamViewer QS app to Point Mobile Android device, please touch TeamViewer icon App provides TeamViewer QS app install via Google Play or Web URL. Google Play method requires Google account login.
  • Page 67 To install TeamViewer QS app from Web URL method, select Web URL and then OK Web browser will download the apk file to the Point Mobile Android device. Before downloading, browser need permission to download apk file to the storage. Please touch Update Permissions button ©2006 –...
  • Page 68 PM550 Android 7.1.2 User Manual EmKit Rem ote EmKit Remote EmKit After permission update, web browser download the latest version of TeamViewer QS apk file. Install this apk file to Point Mobile Android device. Note: If you need to install specific TeamViewer QS version, please contact to TeamViewer ©2006 –...
  • Page 69 Nearby Point Mobile device will automatically communicate with Master PDA and download the backup file and then Restore. Create the backup file Backed up file will restore your Point Mobile Android device. ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 70 PM550 Android 7.1.2 User Manual EmKit Tools EmKit Tools EmKit Scan2Set Scan2Set is designed for the network environment. Point Mobile Android device downloads the Direct Clone file from the FTP, Web server and Google Drive with just one QRcode Scan!

  • Page 71: Emkit Tools

    EmKit Step 2. Upload Direct Clone file to your FTP site or Web server Copy the Direct Clone file from the Point Mobile Android device Upload this file to your FTP site or Web Server. You may change file name...
  • Page 72 PM550 Android 7.1.2 User Manual EmKit Tools EmKit Tools EmKit After file uploading, please check the url first. File should be download with url address. ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 73 PM550 Android 7.1.2 User Manual EmKit Tools EmKit Tools EmKit Step 3. Generate QRcode Access to Web QRcode generating site www.pointmobile.co.kr/qr Click Web/Google Drive menu Input Network information, Direct Clone file name and password ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 74 PM550 Android 7.1.2 User Manual EmKit Tools EmKit Tools EmKit Make sure put http:// or https:// in front of url address Note: Click Generate QRcode button and save or print generated QRcode ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 75 Turn on your Point Mobile Android device. Press the Power Button, then you will see the Scan2Set in the menu Read the generated QRcode. Point Mobile Android device will download the file from the FTP site or Web server and restore Direct Clone file...
  • Page 76 PM550 Android 7.1.2 User Manual EmKit Tools EmKit Tools EmKit ScanSetting You can set your PM80’s scanner option with intuitive menu. System information All of SW and HW information available here and can save it to the file. Touch Save to file.
  • Page 77 PM550 Android 7.1.2 User Manual Tools EmKit Tools EmKit Take Bug Report This function save logs and event to the internal storage. When you have a field issue, and need to contact service center, please find the reproduce step first.
  • Page 78 EmKit Dem os EmKit Demos EmKit GPS Demo Developer can demonstrate or check Point Mobile Android model’s GPS signal strength, Satellite info, NMEA info. Some of demo app only available for specific Hardware feature integrated SKU (Stock Keeping Unit) ICCR Demo Developer can demonstrate or check Point Mobile Android model’s payment solution.
  • Page 79 PM550 Android 7.1.2 User Manual EmKit Demos EmKit Image Demo Developer can demonstrate or check Point Mobile Android model’s 2D scanner’s image taking solution. Some of demo app only available for specific Hardware feature integrated SKU (Stock Keeping Unit) MSR Demo Developer can demonstrate or check Point Mobile Android model’s IC card and Magnetic card reading solution.

  • Page 80: Emkit Demos

    PM550 Android 7.1.2 User Manual EmKit Demos EmKit NFC Demo Developer can demonstrate or check Point Mobile Android model’s NFC Read/Write solution. Some of demo app only available for specific Hardware feature integrated SKU (Stock Keeping Unit) Ping Demo Developer can demonstrate or check Point Mobile Android model’s ping test.
  • Page 81 PM550 Android 7.1.2 User Manual EmKit Demos EmKit Print Demo Developer can demonstrate or check Point Mobile Android model’s Bluetooth mobile printing solution. SAM Demo Developer can demonstrate or check Point Mobile Android model’s SAM communication. Some of demo app only available for specific Hardware feature integrated SKU (Stock Keeping Unit) ©2006 –...
  • Page 82 PM550 Android 7.1.2 User Manual EmKit Demos EmKit Scan Demo Developer can demonstrate or check Point Mobile Android model’s Scanner solution. Some of demo app only available for specific Hardware feature integrated SKU (Stock Keeping Unit) ©2006 – 2018 POINTMOBILE Co., Ltd. All rights reserved...
  • Page 83 Copyright © 2006-2018 Point Mobile Co., Ltd. All rights reserved. Point Mobile Co., Ltd. is the designer and manufacturer of handheld mobiles. Point Mobile Co., Ltd. Logo are registered trademarks and symbols of Point Mobile Co., Ltd. Features and specifications are subject to change without prior notice.

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