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Audio induction loops
5
Many telephones as well as public places
like theatres offer the audio signal (music
and speech) via an audio induction loop
With this system, your hearing aids can
directly receive the desired signal – without
distracting noise in the environment.
Audio input (FM system)
6
With an audio input you can connect your
hearing aid to an FM system.
An FM system gathers speech at the voice
source (via a separate microphone) and
transmits the sound directly to the
hearing aid.
This can be useful for adults in diffi cult
listening situations and for children in
classrooms.
Most FM systems allow for coupling with
audio devices like a MP3 player.
Maintenance and care
7
Your hearing aids are so robust that
they will function reliablyfor years. It is,
however, important that you take care of
your aids and observe a few basic rules,
which will soon become habit.
Cleaning
For hygiene reasons and to maintain
functionality, clean your hearing aids daily.
NOTICE
u
Do not put the hearing
aids in water.
Do not put LifeTubes
or LifeTips in water.
u
Clean your hearing aids with a soft, dry
tissue. Never apply pressure while
cleaning.
u
If your hearing aids are equipped with
LifeTubes.
Refer to section "Cleaning the LifeTubes"
for details.
u
Ask your NHS Provider for recommended
cleaning products, special care sets and
further information on how to keep your
hearing aids in good condition.
Optional accessories
8
Teneo + aids are easyTek and easyPocket compatible.
easyTek
Your Teneo + hearing aid can be used
with the easyTek
™
wireless enhancement
system. easyTek provides a wireless
connection from your Teneo + hearing
aids to your television, mobile phone,
MP3 player and stereo.
easyTek is also an easy-to-use remote
control for your Teneo + hearing aids for
convenient and discreet program and
volume adjustment.
easyTek
Controls
9
With the controls you can, for example,
adjust the volume or switch hearing
programs. Your hearing aids either have
a push button and a rocker switch or a
push button only. The NHS Provider has
assigned your desired functions to the
controls.
Ask your NHS Provider to mark your
controls and their functions on the
following pages.
Control
Left
Push
button
Rocker
switch
You can also use a remote control.
Features
Power-on delay enables whistle-
free insertion of hearing aids.
Read more in section
"Turning on and off".
e2e wireless enables simultaneous
control of both hearing aids.
Read more in section
"Using two hearing aids".
A telecoil is built into the aid, so it
can connect with audio induction
loops.
Read more in section
"Audio induction loops".
Teneo S/S+ does not include a
telecoil option.
Accessories
Remote control
You can usually
recognise audio
induction loop
systems by
certain signs.
Your NHS Provider can confi gure your
hearing aids so that they switch automat-
ically to the audio shoe program if the
audio shoe has been attached.
If you want to use an audio shoe,
a special battery compartment is
required. Battery compartment with
an audio input is available for
Teneo M/M+ & HP/HP+.
u
Ask your NHS Provider to exchange
the battery compartment.
u
For a more thorough professional cleaning,
take your aids to your NHS Provider.
Cleaning the LifeTubes
If your hearing aids are equipped with
LifeTubes, you can remove cerumen from
the tubes using a special cleaning wire.
This should be done on a regular basis. Ask
your NHS Provider for more information
and for suitable cleaning wires.
u
Screw off the tube.
u
Carefully insert the cleaning wire into
the tube. Start from the side opposite
to the ear piece adapter.
easyPocket
The easyPocket
™
remote control is
available as an optional accessory
allowing for convenient and discreet
hearing aid adjustment.
It is extremely ergonomic, has an easy-to-
read display and a modern, stylish look.
easyPocket
Push bu tton
Function
Left
Program change
Volume up
Volume down
Standby/
turn on
Right
Sound mixer
(audio input)
press briefl y,
press 2 seconds
Battery size and ear pieces
Please see "Components" and "names"
section for your battery size information.
Exchangeable ear pieces
(only with LifeTubes)
LifeTip
open or closed
LifeTip
double
LifeTip
semi-open
NOTICE
u
To avoid environmental pollution,
do not throw batteries into
household waste.
u
Recycle or dispose of batteries
according to national regulations
or return them to your NHS
Provider.
u
Recycle hearing aids, accessories
and packaging according to
national regulations.
Ask your NHS Provider to confi gure a
telecoil program.
u
Switch to the telecoil program whenever
you are in a place with an audio
induction loop.
Whether the telecoil program is
confi gured for your hearing aid is
listed in section "Controls - Settings".
WARNING
Risk of electric shock!
u
Connect audio input only to a
device conforming to EN 60065,
for audio, video and other
electronic devices.
To prevent very rare cases of
electric shock:
u
Use the audio input only with
battery operated devices or
FM systems.
u
Push the cleaning wire all the way
through the tube.
u
Wipe away any cerumen or debris that is
dislodged from the tube.
u
Completely remove the cleaning wire
from the tube.
u
Screw the tube onto the hearing aid.
CAUTION
Risk of damage to ear canal and
ear drum.
u
Always remove the Life Cleaning
Wire from the LifeTube before
reattaching it to your hearing aid.
Storage
u
During longer periods of non-use, store
your hearing aids with open battery
compartment (and batteries removed)
in a drying system in order to prevent
the penetration of moisture.
touchControl App™
& easyTek App™
The touchControl App
™
& easyTek App
are available to download from the Apple
App store or Google Play store for discreet
and simple hearing aid adjustments.
Search for 'Siemens touchControl' or
'Siemens easyTek' and download for free.
Please note:
easyTek App
requires
easyTek.
NOTICE
easyTek and easyPocket are additional products to your hearing aid which may be
available to purchase. If you think it would assist you in your day-to-day life talk to
your NHS Provider about how you can obtain an easyTek or easyPocket.
Further information is available on our website www.bestsound-technology.co.uk
or email info-hearingaids.uk@sivantos.com
Rocker s witch
Right
Function
Left
Program up/
down
Volume up/down
Tinnitus noiser
level up/down
Sound balance
Standby/turn on
Sound mixer
(audio input)
press briefl y,
press 2 seconds,
press 5 seconds
Push button and rocker switch
Function
Lock / Unlock the controls
Read more in section "Locking the controls".
Troubleshooting
In case of aid failure
u
Is the aid switched on?
u
Is the battery inserted correctly?
u
Is the battery run down?
Size
u
Is the battery compartment closed?
u
Is the sound opening in the ear mould
clogged with wax?
Troubleshooting
Sound is weak
u
Increase the volume.
u
Replace the empty battery.
u
Clean or exchange the tube
and the ear piece.
Hearing aid emits
whistling sounds
u
Reinsert the ear piece until it fi ts
securely.
u
Decrease the volume.
u
Clean or exchange the ear piece.
Telecoil program and
remote control
NOTICE
For aids with wireless connectivity:
When the telecoil program is active, the
remote contr ol may cause a pulsing noise.
u
Use the remote control with a distance
greater than 10 cm (4 inches).
NOTICE
Use an approved audio shoe only.
Ask your NHS Provider for this
accessory
Attaching and removing
the audio shoe
The audio shoe is integrated into a battery
compartment. To attach or remove the
audio shoe, the battery compartment has
to be exchanged. A special tool is required.
u
Ask your NHS Provider to attach or
remove the audio shoe.
Drying
u
Dry you hearing aids overnight.
u
Ask your Hearing Care Professional for
recommended drying products.
Exchanging ear
pieces and tubes
u
Ask your NHS Provider to exchange the
LifeTube approximately every 3 to 6
months or sooner if you notice cracks
or other changes.
u
Ask your NHS Provider to exchange
LifeTips every 1 to 2 months or
as needed.
u
For exchanging LifeTips, please consult
your NHS Provider.
u
For aids with earhook please clean
regularly. Ask your NHS Provider for
more information.
Only for Teneo + models
™
Settings
Right
Hearing programs
1
2
3
4
Read more in section
"Changing the hearing program".
Left
Right
Sound is distorted
u
Decrease the volume.
u
Replace the empty battery.
u
Clean or exchange the tube and
the ear piece.
Hearing aid emits signal tones.
u
Replace the empty battery.
Hearing aid does not work
u
Turn the hearing aid on.
u
Gently close the battery door.
u
Replace the empty battery.
u
Make sure the battery is inserted
correctly.
u
Power-on delay is active. Wait several
seconds and check again.
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