Table of Contents
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Table of Contents
Related Manuals for Siemens Octiv S
Summary of Contents for Siemens Octiv S
- Page 1 Information about your hearing aid...
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Page 2: Table Of Contents
Contents Introduction ................4 Types of hearing loss .............. 6 Hearing aids ................8 Frequently asked questions ..........10 Getting started with your hearing aids ......14 Ear mould hearing aids ............20 LifeTip hearing aids .............. 26 Communication tactics ............30 The patient journey .............. - Page 3 What to do if the aid stops working ........36 Repair service and batteries ..........38 Battery collection service ............ 40 Sources of further information ..........42...
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Page 4: Introduction
Introduction Congratulations on getting your hearing aid(s), the first step towards better hearing. There is no doubt that, with practice, it will make a real difference towards your quality of life. Please take the time to read this guide as it will help you to get the best out of your new digital hearing aid. - Page 5 Your new hearing aid All hearing aids supplied by the NHS are highly advanced, digital aids. Your hearing aid has been programmed electronically to take into account your individual requirements. This begins with your audiologist performing a hearing assessment.
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Page 6: Types Of Hearing Loss
Types of hearing loss Audiogram of familiar sounds FREQUENCY IN CYCLES PER SECOND (Hz) 1000 2000 4000 8000 Please note: Mild People often have hearing Moderate thresholds spanning two or Moderately-severe more of these classes of hearing loss in different Severe pitches / ears. - Page 7 Mild May have difficulty following speech, especially in noisy situations. This type of loss is often noticed by family first rather than the patient. Moderate Often has difficulty following speech and misses other quiet noises. Amplification is very successful for this loss, but the patient also needs to use good hearing tactics.
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Page 8: Hearing Aids
Hearing aids If your hearing is suitable, you will be offered digital hearing aids. This means that they are programmed with a computer to a prescription suitable for your loss. Your hearing aid(s) may look like one of these: Octiv S/S+ Octiv M/M+... - Page 9 A hearing aid cannot give you perfect hearing but they should help you to hear everyday sounds like clocks ticking, birds singing, etc. The aid(s) should also make speech a bit clearer for you, so you don’t have to listen as hard. It should help you hear when people are speaking to you and give you more confidence.
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Page 10: Frequently Asked Questions
Frequently asked questions Will I have normal hearing with hearing aids in? No, the hearing aids can only work with the hearing that you have left. It will sound strange to start off with, but with perseverance it will sound more natural. It should take the strain out of listening though. - Page 11 Are there any listening situations that I will still have difficulty hearing, even with my hearing aids? Your hearing aids are programmed to automatically adjust to suit the environment that you are in, however there are limitations to the technology. Sometimes manual programs can be added to help specifically with environments that you find especially hard to hear in.
- Page 12 I’ve had one hearing aid for a long time and now I have been given two, one for each ear. What will this feel like? The newly aided ear may take a while to get used to wearing a hearing aid, compared to the ear which has had a hearing aid previously.
- Page 13 Please note: The hearing aids should not get wet. During showering, heavy rain, at the hairdressers etc., they should be removed to prevent damage. If the aid is damaged through negligence a charge may be incurred.
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Page 14: Getting Started With Your Hearing Aids
Getting started with your hearing aids Turning ON/OFF Changing the battery Turning the Open the battery hearing aid compartment. • close the battery compartment Turning the hearing aid • open the battery compartment Remove coloured sticker from new battery, place battery in drawer with + symbol on battery + side up. - Page 15 With the controls you can, for example, adjust the volume or switch hearing programs. Your hearing aids may have a push button or rocker switch. Your audiologist has assigned your desired functions to the controls. Volume control You may have a volume control on your hearing aid.
- Page 16 Programs To change Everyday Listening program press Upon switching the hearing aid the push button on, program one is active. This briefly. program automatically and continually adjusts the digital features of the hearing aid for If using a rocker you, to ensure that speech is switch, changing the comfortable and audible from program may be a...
- Page 17 Using the telephone Leave your hearing aid in your ear and working normally. Put the telephone receiver to the hearing aid towards the top of your ear as shown in the picture bottom right. This will make the voice of the person calling louder for you.
- Page 18 Your programs Depending on how your audiologist has programmed Everyday Listening your hearing aid(s) will determine what program you select. When the program button is pressed once, you will hear two beeps indicating a move onto program two. If the program button is pressed again, you will hear three beeps and so on.
- Page 19 Remote controls A remote control may also be used to change the volume and hearing programs. The easyPocket remote control is ™ available as an optional accessory for all Octiv models. These can be purchased from your Audiology Department. If you think an easyPocket would assist you please ask your audiologist for further details about how you can obtain such a device, or enquire at...
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Page 20: Ear Mould Hearing Aids
Ear mould hearing aids Putting your hearing aid in Raise the aid to your ear as You may need to use your shown. Tuck the top point other hand to stretch your of the mould into the fold ear to ease fitting. of your ear. - Page 22 Cleaning and maintenance of your ear mould Carefully remove the ear Carefully reconnect the ear mould from the hearing aid. mould to the hearing aid. Carefully wash the ear Ensure the ear mould and mould under a running tap. hearing aid are connected correctly.
- Page 23 Left Right...
- Page 24 How to retube your ear mould Pull old tubing out and Cut end off new tubing keep for later into a taper Push tapered end into Feed through until bend ear mould and feed reaches ear mould and through the hole. If tube is in an upright there are two holes in position...
- Page 25 Cut tapered end close Line up with old tubing …to same length to the ear mould and cut… Reattach hearing aid to Curve of the ear mould ear mould should line up with curve of the hearing aid...
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Page 26: Lifetip Hearing Aids
LifeTip hearing aids Putting your hearing aid in Lift the hearing aid over Take the anchor of the the back of the ear to LifeTube and flick it into secure it into place. the bowl of your ear to improve the retention of Hold the LifeTip between the LifeTip. - Page 28 Cleaning and maintenance of your LifeTube/Tip Wipe the cleaning wire Carefully wipe the LifeTip with a soft cloth. with a soft damp cloth. Secure the LifeTip to the Carefully unscrew the LifeTube. Carefully screw LifeTube from the the LifeTube to the hearing hearing aid.
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Page 30: Communication Tactics
Communication tactics Use plain language and don't waffle. Speak clearly and use normal lip movements, natural facial “Get to expressions and gestures. the point” “Don’t cover your mouth” “Get my attention” Before you start to speak to me, make sure you are in the same room as me and you have my full attention. - Page 31 Here are some tactics your family and friends can use to help you hear more easily. It may be helpful to introduce them to your family and friends. Keep your voice at a normal level. Shouting can distort speech making it more difficult to understand.
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Page 32: The Patient Journey
The patient journey Hearing assessment and fitting within 5 weeks (36 working days) of referral Follow-Up within 10 weeks of hearing aid fitting Aftercare includes batteries, repair and advice fitting After care Your hearing aid is expected to remain appropriate for several years. -
Page 34: General Notes On Safety
General notes on safety (For further and more comprehensive safety information please refer to your product user guide.) Choking hazard posed by small parts. • Keep batteries, hearing aids and accessories out of children’s reach. • If swallowed, consult a physician or hospital immediately. •... - Page 35 Your hearing aids are sensitive to extreme heat, high humidity, strong magnetic fields, x-rays and mechanical stress. • Do not expose your hearing aid to extremes in temperature or humidity. • Do not leave them in direct sunlight. • Do not wear them in the shower or while applying make-up, perfume, aftershave, hair spray or suntan lotion.
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Page 36: What To Do If The Aid Stops Working
What to do if the aid stops working Has your hearing aid Does your hearing stopped amplifying aid whistle when it sound? is in your ear? • Turn the aid off and on • Check that the ear again. You may have mould/LifeTip is inserted accidentally altered the correctly and fully into... - Page 37 emember to: If none of this solves the Turn OFF and ON problem, take the aid back to your audiology service to see Check for blockages if it needs to be repaired. Change the battery...
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Page 38: Repair Service And Batteries
Repair service and batteries A drop-in service is available at both Southport and Ormskirk Audiology Departments for minor hearing aid repairs and for the collection of batteries, cleaning wires and tubing. Opening Times Southport Monday 9am – 11:30am and 1pm – 4pm Tuesday 9am –... - Page 39 Booked repair appointments A limited number of booked repair appointments are available please phone the Audiology Department to enquire about availability. What is a repair? What is a repair? • Check hearing aids are Re-programming, which working correctly includes making changes to; •...
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Page 40: Battery Collection Service
Battery collection service Batteries can also be collected from the following locations; Sefton Southport Centre of Health & Wellbeing, 44-46 Hoghton Street, Southport Monday to Friday during normal opening times Ainsdale Centre of Health & Wellbeing, 164 Sandbrook Road, Ainsdale, Southport Monday to Friday during normal opening times Churchtown Health Centre, 137 Cambridge Road, Churchtown, Southport... - Page 41 West Lancashire Sandy Lane Health Centre, Sandy Lane, Skelmersdale Monday to Friday during normal opening times Ashurst Health Centre, Lulworth, Skelmersdale Monday to Friday during normal opening times Birleywood Health Centre, Digmoor, Skelmersdale Monday to Friday during normal opening times Burscough Health Centre, Stanley Court, Lord Street, Burscough Monday to Friday during normal opening times...
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Page 42: Sources Of Further Information
Sources of further information Action on Hearing Loss Information: Telephone: 0808 808 0123 (freephone) Textphone: 0808 808 9000 (freephone) Head Office: 19-23 Featherstone Street, London EC1Y 8SL Telephone: 020 7296 8000 Textphone: 020 7296 8001 Email: informationline@hearingloss.org.uk Website: www.actiononhearingloss.org.uk British Tinnitus Association Information: Telephone: 0800 018 0527 free of charge within the UK 0114 250 9922 national rate within the UK... - Page 43 For deafblind people Telephone: 0845 127 0066 or 020 7520 0972 Textphone: 0845 127 0066 or 020 7520 0972 Fax: 0845 127 0061 Head Office: 101 Pentonville Road, London N1 9LG Email: info@sense.org.uk Website: www.sense.org.uk Siemens Hearing Instruments Website: www.siemens.co.uk/hearing...
- Page 44 Audiology Dept Social Care Southport and Formby Provides assistive listening devices and identifies District General Hospital other useful services. Town Lane, Kew, Southport Tel: 0151 934 3982 Merseyside PR8 6PN email: hsc.sefton.gov.uk Tel: 01704 705230 01695 656708 Southport & District Centre Hospital Switchboard: 01704 547471 for the Deaf email: soh-tr.audiology@nhs.net...