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Card Printer
CHC-C320-5
Operation Manual
http://www.sinfo-t.jp

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Table of Contents
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Summary of Contents for Sinfonia Technology CHC-C320-5

  • Page 1 Card Printer CHC-C320-5 Operation Manual http://www.sinfo-t.jp...
  • Page 2 1. All rights reserved. No part of this operation manual covered by the copyright herein may be reproduced or copied in any form or by any means, including translation, without the written permission of SINFONIA TECHNOLOGY Co., Ltd. 2. The specifications in this operation manual are subject to change without prior notice.
  • Page 3: Table Of Contents

    CONTENTS PREFACE Chapter 1. Chapter 1. Important Safety Instruction Chapter 1. Chapter 1. Important Safety Instruction Important Safety Instruction Important Safety Instruction ・・・・・・・・・・・・・・・・・・・・・・・ Environments ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ Handling Instruction ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ Handling Instruction for Consumable and Printed Output ・・・・・・・・・・・・・・・・ Chapter 2..Installing and Set Up Chapter 2 Installing and Set Up Chapter 2...
  • Page 4: Environments

    Chapter 1. Important Safety Instruction Environments This manual provides detailed instructions for To use the printer safety, please pay attention the safety use of the printer. to the followings: Read this manual carefully before operating the printer to ensure to have proper use. Caution: Do not let children to touch the printer or the cables.
  • Page 5: Handling Instruction

    Chapter 1. Important Safety Instruction Handling Instruction Warning: Do not attempt to service for the printer beyond the In handling the printer, please pay attention to instruction specified in this the followings; document. In case it is impossible to recover the problem, please contact to the dealers or service center.
  • Page 6: Handling Instruction For Consumable And Printed Output

    Something such as dust or water drops might attach to the card. Attention: Ink Ribbon Handling ・ Use the ink ribbon specified by SINFONIA TECHNOLOGY. ・ Store the ink ribbon in cool place to avoid the direct Sunlight. (Temperature less than 30°C, humidity less than 60%).
  • Page 7: Chapter 2 Installing And Set Up

    Chapter 2. Installing and Set Up This chapter explains the unpacking and set up of the printer. Before proceeding to this chapter, please make sure to read Chapter 1. Important Safety Instruction. Unpacking and Checking the Accessories 1. Open the box and remove the box containing the accessories and protection materials. Attention: Keep the packaging materials.
  • Page 8: Parts Name And Function

    Chapter 2. Installing and Set Up Parts Name and Function ② ① ⑦ ③ ⑥ ⑤ ④ Front View Rear View ⑧ Upper View Name Function № Printer Status Printer status display lamps are located on the panel. ① Indicator Upper Unit Open when replacing the ink ribbon or when performing maintenance.
  • Page 9: Printer Status Lamps Name And Printer Status

    Chapter 2. Installing and Set Up Printer Status Lamps Name and Printer Status LED Display Description POWER MEDIA ERROR The power of printer is off. ○ ○ ○ The printer is processing. * ○ ○ ● ○ ○ The printer is ready to make prints. ●...
  • Page 10: Connecting Power Cable

    Connecting Power Cable Insert the power cable into the power connector located on the rear of the printer. Warning: Do not use extension cord. It may cause fire or electric shock. Connecting USB Cable Connect the USB cable from computer to the USB connector located on the left rear side of the printer.
  • Page 11: Installing Clean Roller

    Chapter 2. Installing and Set Up 3. Check that the cleaning roller is Installing Clean Roller. installed. Pull the upper unit open lever to open the If it is not settled, please push the cleaning upper unit. roller lightly into the place shown in the following figure until you hear a click to confirm it is settled.
  • Page 12: Setting Color Ink Ribbon

    3. Place the ribbon cassette to the printer. Setting Color Ink Ribbon 1. Pull the upper unit open lever to open the upper unit. Remove any slack in the ribbon before setting. ( How to take out the ribbon cassette) 2.
  • Page 13 Chapter 2. Installing and Set Up Setting Special Color Ink Ribbon Be careful to do not get any dust, etc. on the ink ribbon. 1. Pull the upper unit open lever to open the upper unit. 3. Place the ribbon cassette to the printer. 2.
  • Page 14: Setting The Card

    Setting Card 4. Pull the blue lever and set the card. 1. Push the card set unit Open Button, The side which will be printed first and draw out the card set unit. need to be settled first print side should be on Convex Set the card in the...
  • Page 15 Chapter 2. Installing and Set Up Do not touch the printing surface (white side) by finger. Be careful not to get any dust, etc. on the card. 5. Close the card set unit.
  • Page 16: Transporting The Printer

    Transporting the Printer The following cautions are necessary in transportation of the printer. Since an incorrect transportation method causes a printer fault, follow the correct method. Remove the ink ribbon and card from the printer before transporting the printer. If the ink ribbon or card cannot be removed due to a fault, consult with the distributor.
  • Page 17: Chapter Chapter Routine Maintenance

    Chapter 3. Routine Maintenance Caution: Make sure that the power is turned off before starting cleaning. Thermal Head reaches high temperature just after printing. Do not touch directly by hand. Make sure that the thermal head has been sufficiently cooled down before starting cleaning.
  • Page 18 Chapter 3. Routine Maintenance 4. Using gauze dipped with isopropyl alcohol or ethyl alcohol, clean the rubber section of the cleaning roller Attention: Printing should be performed after the alcohol dried up completely (approx. 5 minutes)
  • Page 19: Cleaning Of Outer Cover

    Chapter 3. Routine Maintenance Cleaning of Outer Cover Wipe the printer outer cabinet with a soft cloth. f the stains are not removed, wet the cloth and apply weakened neutral Detergent to it. Warning: In case, the foreign substance get into the printer, turn off the power of printer, remove the power cable and contact the dealers or service center.
  • Page 20: Chapter Error Handling

    Chapter 4. Error Handling Printer Status lamps The details of the error can be confirmed with the printer status lamps. Printer Status Lamps and Card Setting Lamp display ●:on、○:off、*:flashing LED Display Status Corrective Action POWER MEDIA ERROR Wait until the operation is The printer is processing.
  • Page 21: Failure Symptoms

    Chapter 4. Error Handling Failure Symptoms When detecting a failure symptom, check the printer using the following table. Symptom Action Check if the power cable is connected to the plug socket or the Power is not turned on printer. The computer does not Check if the USB cable is connected to the personal computer recognize the printer.
  • Page 22 Card Jam 1. Open the card set unit and remove the ribbon cassette. When there is a card around the center of ( the printer, and it is with vertical as shown in 2. Confirm the card jamming position and the following figure: )...
  • Page 23 ( When there is a card around the printer center, 2) If the card move to the position shown in and it is horizontal as shown in the figure. the following figure, pick up the top of the ) card and pull it up (as tilt it slightly 1) Turn the knob②...
  • Page 24 2) If the card move to the position shown in 2) When the card is discharged from the port, the following figure, pick up the end of pull the card from front, and remove it. the card and pull it up (as tilt it slightly backward), and remove it.
  • Page 25 2) If you keep turning the knob② but the card (When the card is at back side of printer) does not appear, draw out the card set unit. 3) When the tip of the card is appearing a little Card from the gate, pull it up, and remove it.
  • Page 26 2) Turn the knob and when the card do (When the card is hold on the upper unit) ① not move anymore, Move the card by 1) When the card tip is out of the gate as the finger to the position shown in the following figure, pull it down, and remove it.
  • Page 27: Power Supply Interrupted During Printing

    3. Turn the ribbon on the winding side and Power Supply Interrupted during Printing rewind the taped section completely. In the case power supply is interrupted during the printing, Thermal Head will be kept pushing to Platen roller. Leaving this situation for a long time, the shape of Platen roller may be warped.
  • Page 28: For Longer Printer Usage

    Chapter 5. In order to more comfortably use For longer Printer usage Caution: Printing continuous pattern of high density image in limited part may cause uneven density print. Recommend not to print those images continuously. For the Customers in the U.S.A. FCC CAUTION FCC CAUTION FCC CAUTION...

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