Page 2
1. All rights reserved. No part of this operation manual covered by the copyright herein maybe reproduced or copied in any form or by any means, including translation, without the written permission of SINFONIA TECHNOLOGY Co., Ltd. 2. The specifications in this operation manual are subject to change without prior notice.
CONTENTS PREFACE PREFACE Chapter 1. Important Safety Instruction ・・・・・・・・・・・・・・・・ 1-1 Environments ・・・・・・・・・・・・・・・・・・・・・・・・・・・ 1-1 Handling Instruction ・・・・・・・・・・・・・・・・・・・・・・・ 1-2 Handling Instruction for Consumable and Printed Output ・・・・・ Chapter 2. Installing and Set Up ・・・・・・・・・・・・・・・・・・・・ 2-1 Unpacking and Checking the Accessories ・・・・・・・・・・・・ Parts Name and Function ・・・・・・・・・・・・・・・・・・・・・ Printer Status Lamps Name and Printer Status ・・・・・・・・・・...
Chapter 1. Important Safety Instruction This manual provides detailed instructions for Environments the safety use of the printer. Read this manual before operating the printer To use the printer safety, please pay attention to ensure to have proper use. to the followings: ◆In this manual, there are notes that require Caution: Do not let children to special attention.
Chapter 1. Important Safety Instruction Handling Instruction Warning: Do not attempt to service the printer beyond the In handling the printer, please pay attention to instruction specified in this the followings; document. In case, impossible to recover from the problem, please Warning: Lift the printer from its contact to the dealers or service box and put it onto a flat table or...
・Do not touch the card surface before printing to avoid the fingerprints. Attention: Ink Ribbon Handling ・ Use the ink ribbon specified by SINFONIA TECHNOLOGY. ・ Store the ink ribbon in cool place to avoid the direct sunlight. (Temperature less than 30°C, Humidity...
Chapter 2. Installing and Set Up This chapter explains the unpacking and set up of the printer. Before proceeding to this chapter, please make sure to read Chapter 1. Important Safety Instruction. Unpacking and Checking the Accessories 1. Open the box and remove the box containing the accessories and protection materials. Attention: Keep the packaging materials.
Chapter 2. Installing and Set Up Parts Name and Function ② ① ⑦ ③ ④ ⑤ ⑥ Front View Rear View ⑧ (Upper View) Name Function № Printer Status Printer status display lamps are located on the panel. ① Indicator Open the upper unit when replacing an ink ribbon or card, or when Upper Unit ②...
Chapter 2. Installing and Set Up Printer Status Lamps Name and Printer Status LED Display Description POWER MEDIA ERROR ○ ○ ○ The power of printer is off. The printer is initializing after turn on the power * ○ ○ Thermal head is cooled/heated on printing.
Chapter 2. Installing and Set Up Connecting Power Cable Warning: In case of not using the Insert the power cable attached to the printer the power cable for safety. into the power connector located on the rear of the printer. Warning: Avoid “piled up”...
Chapter 2. Installing and Set Up Attaching the cleaning roller. 1. Pull the upper unit open lever, and open the upper unit. Push the cleaning roller to the place shown in the following figure. (Push the cleaning roller until you hear an audible ‘click’.) R R R R L L L L When opening the upper unit, slowly move...
Chapter 2. Installing and Set Up Setting Color Ink Ribbon Place the ribbon cassette to the printer. 1. Pull the upper unit open lever, and open the upper unit. If there is any slack in the ink ribbon, remove it before setting. Taking out of the ribbon cassette (...
Page 13
Chapter 2. Installing and Set Up Setting Special Color Ink Ribbon Caution: Be careful not to get any 1. Pull the upper unit open lever, and open dust, etc. on the ink ribbon. the upper unit. 3. Place the ribbon cassette to the printer. 2.
Chapter 2. Installing and Set Up Setting Card 4. While pulling the card guide (blue lever), 1. Push the card set unit open button, and turn the printing surface on the front draw out the card set unit. side and place it in the printer. And remove the upper side of the packing film.
Page 15
Chapter 2. Installing and Set Up Caution: Do not touch the printing surface (white side) by finger. Be careful not to get any dust, , , , etc. on the card. 5. Close the card set unit.
Chapter 2. Installing and Set Up Transporting the Printer The following cautions are necessary in transportation of the printer. Since an incorrect transportation method causes a printer fault, follow the correct method. Remove the ink ribbon and card from the printer before transporting the printer.
Chapter 3. Routine Maintenance Caution: Make sure that the power is turned off before starting cleaning. Thermal Head reaches high temperature just after printing. Do not touch directly by hand. Make sure that the thermal head has been sufficiently cooled down before starting cleaning.
Page 18
Chapter 3. Routine Maintenance 4. Using gauze dipped with isopropyl alcohol or ethyl alcohol, clean the rubber section of the cleaning roller Attention: Printing should be performed after the alcohol dried up completely (approx. 5 minutes)
Chapter 3. Routine Maintenance Cleaning of Outer Cover Wipe the printer outer cabinet with a soft cloth. If the stains are not removed, wet the cloth and apply weakened neutral Detergent to it. Warning: In case, the foreign substance get into the printer, turn off the power of printer, remove the power cable and contact the dealers or service center.
Chapter 4. Error Handling Printer Status lamps are displayed in red When the error happens, the details of the error can be confirmed with the printer status lamps. Printer Status Lamps and Card Setting Lamp display ●:on、○:off、*:flashing / : Indicates that irrespective lit LED Display Status Corrective Action...
Chapter 4. Error Handling Failure Symptoms When detecting a failure symptom, check the printer using the following table. Symptom Action Check if the power cable is connected to the plug socket or the Power is not turned on. printer. The personal computer Check if the USB cable is connected to the personal computer or does not recognize the printer.
Chapter 4. Error Handling Card Jam (When there is a card around the center of the 1. Open the upper unit, and remove the printer and it is vertical as shown in the ribbon cassette. following figure.) 2. Confirm the card jamming position and Turn the knob(green) of the left side of the ・...
Page 23
Chapter 4. Error Handling (When there is a card around the printer 2)If the card move to the position shown in center and it is horizontal as shown in the the following figure, pick up the top of the figure.) card and pull it up (as tilt it slightly forward), and remove it.
Page 24
Chapter 4. Error Handling 2)If the card comes out from the paper 2)If the card move to the position as shown in outlet, pull it up forward, and remove it. the following figure, pick up the end of the card and pull it up (as tilt it slightly backward), and remove it.
Page 25
Chapter 4. Error Handling 2)If the card does not come out despite continue (When there is the card at rear part of the to turning knob for a while (about 5 printer). rotations), pull up the card set unit 1)Move the card by finger to the position 3)If tip of the card protrude little from Gate shown in the following figure.
Chapter 4. Error Handling Power Supply Interrupted during Printing 3. Turn the ribbon on the winding side and In case, power supply interrupted during the rewind the taped section completely. printing, Thermal Head will be kept pushing to Platen. Leaving this situation for a long time, shape of Platen can be warped.
Chapter 5. In order to more comfortably use For longer Printer usage Caution: Printing continuous pattern of high density image in limited part may cause uneven density print. Recommend not to print those images continuously. The consumable part of the printer (Periodic replacement recommended parts) is as follows. Check for details to after-sales service department.
Need help?
Do you have a question about the CHC-C320 and is the answer not in the manual?
Questions and answers