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Introduction - Chefman InstaBrew User Manual

Single serve coffee maker

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Introduction

CONGRATULATIONS ON YOUR PURCHASE!
Every Chefman product is manufactured to the highest standards of performance and safety,
and we are confident that you will be so satisfied with your purchase that Chefman will be
your go-to company for appliances in the future.
Customer satisfaction is a key element of our company's philosophy. The Chefman brand
exists to fill a void on retail shelves and in consumer kitchens for a truly value-focused kitchen
appliance. By questioning and adding value and innovation at every touch
point in the manufacturer to end user journey, Chefman provides home chefs with
the tools they need to achieve picture-perfect results with maximum efficiency. In addition to
manufacturing appliances that are dependable, affordable, and built with intuitive features to
enhance your kitchen experience, we pride ourselves on providing
top-of-the line post purchase support, which includes complimentary access to ClubChefman.
com for product tutorials, delicious recipes & how-to videos, and access
to our team of dedicated Chefs.
Should a problem arise, each product is backed by a comprehensive manufacturer's 1-year
warranty as well as outstanding after-sales service support through our dedicated customer
service team. In the unlikely event that your product does not operate as described in the
manual please feel free to call or email our helpline for assistance. We understand that
sometimes products can malfunction, so if you feel that your appliance is not operating as
it should, warranty claims can be made within one year from the date of purchase when
accompanied by a dated receipt.
This guarantee is in addition to your statutory rights; your statutory rights are not affected.
This limited warranty does not apply in cases of damage caused by accident, improper use,
abuse or force majeure.
This warranty gives you specific legal rights. Rights may vary depending on your state or
province of residence. Some locations do not allow limitations on implied warranties or special
incidental, or consequential damages, so the limitations may not apply to you.This limited
warranty will be invalidated if the appliance is tampered with in any way whatsoever.
Our telephone helpline (888) 315-6553 is available for questions or technical
assistance- Monday-Friday 9am to 5 pm EST.
Customers can also receive support via email: customerservice@chefman.com.
1
AFTER SALES SUPPORT
888-315-6553
customerservice@chefman.com
MODEL: RJ14-SKG-IR
USA

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Questions and answers

Marianna Pieri
April 14, 2025

Why is my Chefman instant coffee maker for single cup, making coffee,full of coffee grounds? Also there is no button for a cup lift.

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1 comments:
Mr. Anderson
April 14, 2025

Your Chefman InstaBrew single cup coffee maker may be full of coffee grounds due to improper use of K-cups or ground coffee without the correct filter or receptacle in place. If the permanent filter or K-cup module is not seated properly, or if the coffee is overfilled, it can lead to grounds spilling into the machine.

The missing cup lift button could indicate a damaged or defective unit, or it may have been assembled incorrectly. If parts are missing or broken, it may be covered under the 1-year warranty. Contact Chefman customer service for support or replacement options.

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Mari
April 21, 2025

When I insert the KCups it will not punch hole in the bottom no matter how much pressure I push on it.

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Rj14-skg-ir
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