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User Guide Avigilon ACC™ ES Analytics Appliance VMA-RPA-4P2 and VMA-RPA-4P4 (ACC ES firmware releases 1.4.8.50 and earlier)
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Avigilon Corporation protects its innovations with patents issued in the United States of America and other jurisdictions worldwide (see avigilon.com/patents). Unless stated explicitly and in writing, no license is granted with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its licensors.
Web Browser Hardware Installation Supported Network Configurations Configuring the Avigilon Control Center™ Software Starting Up and Shutting Down the Avigilon Control Center Client Software Starting Up the Client Software Shutting Down the Client Software Logging Into and Out of a Site...
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Setting the Date and Time Upgrading the Firmware Restarting the System Budgeting PoE Power Assigning a PoE Power Budget PoE Status Device Log Logging Out of the Web Interface Connecting to External Devices LED Indicators Front Panel LEDs Back Panel LEDs Using the Reset Button Restarting the System Restoring Factory Default Settings...
Introduction The Avigilon ACC ES Analytics Appliance is an all-in-one solution for network video recording plus server side video analytics. The appliance features: A network switch to connect and power IP cameras. Built-in server to run the Avigilon Control Center Server Software.
Rear View 1. Corporate network uplink port Accepts a 1GbE Ethernet connection to the general network to allow users access to the web interface and connected camera video. 2. Camera network uplink port Accepts a 1GbE Ethernet connection to the cameras that are connected to the PoE switch component. Can be used to link to other PoE switches and cameras.
The Status page is displayed. 6. From the top of the page, select Setup. 7. On the ACC page, click Install ACC Client to download and install a copy of the Avigilon Control Center (ACC) Client software to the connected laptop.
14. If required, connect other switches and cameras to the camera network. Now, you can configure the appliance and cameras for daily operation through the Avigilon Control Center Client software. For more information, see Configuring the Avigilon Control Center™ Software on page 5.
Software Starting Up the Client Software Perform one of the following: In the Start menu, select All Programs or All Apps > Avigilon > Avigilon Control Center Client. Double-click desktop shortcut icon. From the Avigilon Control Center Admin Tool, click Launch Control Center Client. For more information, see the Avigilon Control Center Server User Guide.
Logging In 1. Open the Site Login tab. The Site Login tab is automatically displayed if you are launching the Client software for the first time. To manually access the Site Login tab, do one of the following: From the top-right corner of the window, select >...
To avoid this issue, it is highly recommended that you create at least one other administrator level user as a backup. Connecting Cameras to the Avigilon Control Center Software After all the cameras in your system have been physically connected to the ACC ES Analytics Appliance, you need to connect the cameras to the ACC software so that video can be recorded and indexed for search.
The License Priority: setting decides the order that devices are connected to the server. The server will try to connect cameras with a higher priority before cameras with lower priority. If the server does not have enough camera channel licenses, low priority devices may not be connected. A camera channel license is only used when the device actually connects to the server.
1. In the server Setup tab, click . The Recording Schedule dialog box is displayed. 2. Click Add Template below the Templates: list. 3. Enter a name for the New Template. 4. Click the Set Area button, then click or drag the cursor across the Recording Mode: timeline to set the types of events that the cameras will record throughout the day.
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For JPEG2000 or JPEG compression cameras, data aging is available at three rates: High Bandwidth keeps recordings at their original quality. Half Image Rate discards half of the recorded data to make room for new recordings. Quarter Image Rate keeps 1/4 of the original recorded data so that you can still see older video. For H.264 cameras that support data aging, data aging is available at two rates: High Bandwidth keeps the original high quality video and the secondary stream of low resolution video.
Be aware that there is a limit to the system's analytic capacity. Refer to the Total Analytic Load bar to avoid exceeding the system's analytic capacity. NOTE: The Avigilon ACC ES Analytics Appliance does not currently support unusual motion detection. 1. In the server Setup tab, click 2.
Adding Groups 1. In the site Setup tab, click 2. In the following dialog box, select the Groups tab and click Add Group. 3. In the pop-up dialog box, select an existing group to use as a template for your new group, then click OK. 4.
5. In the Login Timeout area, select the Enable login timeout check box to set the maximum amount of time the Avigilon Control Center Client software can be idle before the user is automatically logged out of the application.
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Alarms Use the Alarms dialog box to create and manage alarms. Once an alarm has been created, you can monitor alarm events in the Alarms tab and in the Avigilon Control Center Mobile App. Configure digital inputs and outputs The digital I/O connector on the appliance can be configured as an independent digital I/O device.
Configuring the Appliance The ACC ES Analytics Appliance can be configured through a web interface that is accessible from any browser on the network. The web interface allows you to configure the appliance server settings like the Avigilon Control Center Admin Tool.
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Feature Description Status The status of the hard drive disk. Device Information Product Name The product name of this appliance. Part Number The display part number of this appliance. Serial Number The serial number of this appliance. Device UUID The UUID of this appliance. System Information Lists the current appliance status.
Feature Description Speed The speed of communication on the network. Status The status of the network connection. Setup To configure your device, click the Setup link on the left side of the top banner. When you click Setup, the first page you see is the ACC page. Use the left link pane to navigate through the Setup screens.
At the top of the page, enter a new name in the Host Name field then click Apply. The default hostname is provided in this format: <Model>-<Serial Number>.AVIGILON e.g. VMA-RPA-4P2-KSA1234567.AVIGILON Set how the appliance obtains an IP address In the Uplinks area, select one of the following for the LAN: for each network.
When you revert to the factory default settings, all of the configured settings are lost and all recorded video is deleted. To upgrade the firmware, download the latest version of the firmware .fp file from the Avigilon website (avigilon.com). 1. In the Upgrade Firmware area of the System page, browse and locate the downloaded firmware file.
As the system upgrades, a blue progress message is displayed at the bottom of the screen. When the upgrade is complete, the message turns green. Refresh the page periodically to receive the latest status update. Once the reboot is complete, you can return to normal operations. If you are only able to access the web interface and none of the other system features, run the same firmware upgrade again or revert to the factory default settings.
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Option Description Disable power output for a port. From the Power drop down list, select Off. Once disabled, the port no longer outputs power but can act as a standard network connection for any device. Tip: You can also use this feature to remotely restart the camera. After you set the Power setting to Off, wait for the camera to power off then change the Power setting to On.
Device Log The Device Log page allows you to view the appliance system logs. The logs are typically requested by Avigilon Technical Support to help resolve an issue. By default, the page displays 100 warning messages from the ACC Server Logs.
Logging Out of the Web Interface 1. To log out of the web interface, click the Logout link on the left side of the top banner. 2. When the browser asks "Are you sure?", confirm that you want to log out of the web interface. Logging Out of the Web Interface...
Connecting to External Devices External devices are connected to the appliance through the I/O terminal. The pinout for the I/O terminal is shown in the following diagram: 1. OUT 2 (Relay Output) — Form-A dry contact outputs. When active, terminals are connected. Terminals are open when inactive.
LED Indicators The following list describes what the LEDs on the ACC ES Analytics Appliance indicate. Front Panel LEDs Icons LED Status Description Green Device is powered and running. Orange Device is restarting. Orange - blinking Factory restore button pressed. Green Hard disk drive is connected.
Using the Reset Button The reset button is located at the front of the appliance and is the small unlabeled circle to the left of the System Status LED. For more information, see Front View on page 1 The reset button provides two functions: Restart the system —...
ACC Client software: 1. Download and install the ACC Client software on to the configuration laptop. The ACC Client software can be downloaded from the Avigilon website: avigilon.com. 2. Launch the ACC Client software. 3. Log into the site that uses this naming convention: VMA-RPA-4Px-xxxxxxxxxx.AVIGILON.
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Limited Warranty and Technical Support Avigilon warranty terms for this product are provided at avigilon.com/warranty. Warranty service and technical support can be obtained by contacting Avigilon Technical Support: avigilon.com/contact-us/. Troubleshooting — Cannot Reach Default IP Address...
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