Any other entry attempt does not fall under the product definition or purpose of HAVEN Lock. For instance, a person who uses a special tool to remove the door or any elements of the door or attempts to cross the barrier of the door through an opening does not fall under the defined use of HAVEN Lock.
A) Reorient or relocate the receiving antenna. B) Increase the separation between the equipment and receiver. C) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Any major malfunction of HAVEN Connect caused by a defective part or construction of the unit will be fixed by HAVEN LOCK INC up to one year from the date of receiving the unit. This warranty only covers the original purchaser of HAVEN Connect and does not cover any commercial or business use of HAVEN Connect.
QUICK START GUIDE 4 GETTING STARTED Upon opening your HAVEN Connect, you should find the following items inside: HAVEN Connect Installation Spacer Optional spacer used for thresholds that Your lock which will be mounted at the base of your door.
Remove Locking Gate Cover (E) If you are ready to mount and install the HAVEN Connect, remove the HAVEN locking gate cover by removing the 4 small screws (Phillips head screwdriver) on the back of the locking gate, as seen below:...
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SETTING UP MOBILE APP Get prepped Download the HAVEN Lock App from the App Store or Google Play Store on your mobile device. Go through the steps to setup an account within the HAVEN App. Make sure Bluetooth is activated on your smart device.
KEY FOB RESET When a HAVEN Key Fob needs to be cleared of its paired connection to HAVEN Connect, it must go through a reset process. Hold Lock Button for 4 Seconds - On the enrolled key fob, hold down the lock button ( J ) for approximately 5 seconds.
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DISCLAIMER Use of this guide at your own risk. HAVEN LOCK INC and its parent or partner companies are not liable for any damages to property or bodily injuries that occur during or after installation. HAVEN LOCK INC assumes no responsibility in providing the correct tools and accessories needed for installation unless otherwise noted.
Relying on a single device or component will lessen the security of your home. HAVEN Lock should be part of a larger home security system. It is not a total solution. We suggest using video cameras, motion sensors, alarm monitoring, and vibration sensors.
QUICK START GUIDE 10 TROUBLESHOOTING Below are some common issues you might encounter while installing or operating your HAVEN Connect. If you do not see your issue below, contact us at support@havenlock.com. HAVEN Connect Issues Make sure you have fully charged the unit and HAVEN will not turn on or no indication of inserted the backup batteries.
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HAVEN Lock, Inc. Nashville, TN www.havenlock.com...
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