Tramigo T23 FLEET User Manual
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Tramigo T23 FLEET User Manual

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Tramigo™ T23 Fleet
User Manual
V1.08
Firmware Build 1.08

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Summary of Contents for Tramigo T23 FLEET

  • Page 1 Tramigo™ T23 Fleet User Manual V1.08 Firmware Build 1.08...

  • Page 2: Table Of Contents

    Contents Product Overview ............... 4 T23 Fleet Top Uses ................5 Copyright and Disclaimer ............7 For Your Safety ................8 Getting Started ................8 Hardware Features ................8 Light and Button Functionality ............9 First Use ................... 10 Authorization ................... 11 Features ..................
  • Page 3 Temperature ................. 62 6.2.41 Time .................... 63 6.2.42 TLDLanguage ................64 6.2.43 Trip ....................65 6.2.44 Version ..................66 6.2.45 Zone .................... 67 Troubleshooting ................ 69 T23 Fleet Parameters ..............72 Warranty ................... 75 Return Materials Authorization (RMA) Procedure ......78...

  • Page 4: Product Overview

    Tramigo™ provides the most advanced tracking, safety and security features available in the market. Tramigo™ combines the features of both a car alarm and a tracking device into one easy to use product. Tramigo™ is the first GSM/GPS tracking product that works world wide. The geographical data is built in so the user’s privacy is guaranteed.

  • Page 5: T23 Fleet Top Uses

    Good for checking on babysitters, car repairs, hotel rooms. Listen in when your car alarm goes off to hear what’s happening. Requires optional microphone. Emergency calls – T23 Fleet can receive calls and can make outgoing calls only to the •...
  • Page 6 • notified if someone opens it or picks it up. Good for laptop bags in airport lounges. Door Alarm – Put a T23 Fleet in a bag and hang in on your doorknob for an instant door • alarm. You will receive a text when someone enters the room. Also good for cottages or any place you leave unattended since you can also plug the unit into a wall plug.

  • Page 7: Copyright And Disclaimer

    Tramigo has no liability for any programs or data stored or used with Tramigo products, including the costs of recovering such programs or data. Nothing in this notice shall exclude or limit Tramigo's liability for fraud, death or personal injury arising out of Tramigo's wilful default or negligence.

  • Page 8: For Your Safety

    T23 after the installation has taken place. 4.1 Hardware Features T23 Fleet includes: T23 Fleet Unit • T23 Fleet-BAT • T23 Fleet-GPS Antenna (optional) • T23 Fleet-USB (micro USB for portable charger) • T23 Fleet I/O • T23 Fleet Quick Start Guide v1.08 •...

  • Page 9: Light And Button Functionality

    Figure 1 - T23 Fleet Unit Controls Your T23 Fleet has 3 lights to indicate the status of the unit. Green means OK and red and blue means that you have a problem. T23 Fleet buttons require you to press for 2 seconds to prevent accidental triggering.

  • Page 10: First Use

    Check that the GPS (blue) LED is off, if not refer to next step. • Take your T23 Fleet outside to where you have a clear view of the sky. After a minute • or two, the blue GPS light will turn off indicating that your T23 Fleet now knows its location.

  • Page 11: Authorization

    PASSWORD to add your new phone number to the User List if you lose your phone. If you want to provide other users with access to your T23 Fleet you need to add their mobile phone numbers using the ADDUSER command.

  • Page 12: Features

    The T23 Fleet has a built-in motion detector that you can activate using the ALARM command. When motion is detected you will receive an ALARM report. As a security backup your T23 Fleet will also notify you if your vehicle has moved 100m and the motion detector was not triggered.

  • Page 13: Phone Features

    TRIP T23 Fleet can be configured to send a report at the start and end of every trip. This is done using TRIP command. A trip is started when the unit has moved more than 300m and faster than 3 km/h.

  • Page 14: Miscellaneous Features

    The hands free headset accessory can be ordered from Tramigo, but any standard 2.5mm headset should work. 5.4 Miscellaneous Features Name Unit You can personalise the name of T23 Fleet so that it will appear in the summary reports. This is done by using the NAME command.

  • Page 15: Sms Handling

    5.5 SMS Handling T23 Fleet will receive SMS when connected to the GSM network and when awake or in the first sleep mode. SMS sent to the unit when not connected are stored by the GSM operator for a time specified in your phone settings (1 hour to unlimited) and will send the SMS when the T23 Fleet connects to the network.
  • Page 16 15-30 min the power light will come on. To charge the unit, connect the USB cable to the T23 Fleet and plug into computer, compatible wall charger or an optional Cigar Lighter Adaptor for use inside your vehicle. Only use approved Tramigo products for charging the battery.

  • Page 17: Commands

    Each user must turn on the reports they require. To see what reports you have turned on use the STATUS command. To see which reports have been turned on by all users use the SETTINGS command. To see your T23 Fleet system statistics, such as number of reboots, temperature and distance travelled, use SYSTEMSTATUS (SS) command.

  • Page 18: Notes

    time Report userNumber,reportName,on/off/ Settings phoneNum, message /off SMSLimit numOfSMS speedLimit/on/off Speed SpeedDial slot,phoneNum SpeedTrigger speedLimit,output1/output2/output3 off/time/daily/weekly,distance,angle Status time/all/reset SystemStatus On/off/value Temperature TEMP /auto Time gmtOffset Trip on/off/now Version distance/on/off/userlocations,placeName/in/ Zone out/both/off Support Commands These commands are used primarily by installation and support personnel. Command Parameters Alias...

  • Page 19: Command Detail

    6.2 Command Detail Each Tramigo command is defined with the following: command name. Tramigo is not case sensitive Command: alternate commands that can be used Alias: command options. If italicized then optional Parameters: brief description of the command Description: commands that are related...

  • Page 20: Accelerometer

    3. How to change the limits: a. ‘set,hardaccelerationlimit,19’ - acceleration limit to 1.9 m/s² b. ‘set,hardbreakinglimit,10’ - braking limit to 1.0 m/s² none Errors: Examples: ACCELEROMETER,ON Tramigo: Accelerometer, reporting is turned on, 12:01 Jan 13 ACCELEROMETER,OFF Tramigo: Accelerometer, reporting is turned off, 13:01 Jan 13...

  • Page 21: Addplace

    8. Latitude and longitude are in decimal degree format up to 5 decimal places. Radius is in decimal format up to 2 decimal places. Exceeding characters will be rounded up. 9. You can add up hundreds of your own locations to the T23 Fleet. If you need to add more and then contact Tramigo Support.

  • Page 22: Adduser

    Examples: To add a user with FRIEND authority: AddUser,+63025551234,friend Tramigo: AddUser, +63025551234 has been added with authority Friend, 09:25 Jan 14 To add an existing user with different authority: AddUser,+63025551234,owner Tramigo: AddUser, +63025551234 authority changed to Owner, 23:28 May 28...

  • Page 23: Alarm

    Tramigo: Alarm, reporting is automatic, 09:25 Jan 14 When the security shield is detected: Tramigo: Shield alarm detected, moving, 0.33 km NE of Big Splash, Marine Parade, SG, SW with speed 24 km/h, 09:25 Jan 14 When the shock sensor is detected: Tramigo: Motion alarm detected, parked, 0.23 km NE of West Coast Ferry Terminal, Clementi,...

  • Page 24: Boot

    Errors: Examples: Immediately reboots unit then reset counter for a 24-hour reboot setting. BOOT Tramigo: Boot, OK, 09:25 Jan 14 Boot,1 Tramigo: Periodic reboot activated, interval 1 hour(s), 15:09 Jun 11 Boot,Off Tramigo: Periodic reboot deactivated, 17:15 Jun 11...

  • Page 25: Coord

    4. Format setting is retained until changed. 5. COORD on is needed to view locations using M1 Fleet and Google Earth none Errors: Examples: Coord,ON Tramigo: Coord, reporting turned on, 09:25 Jan 14 Coord,DMS Tramigo: Coord, DMS reporting turned on, 09:25 Jan 14...

  • Page 26: Debug

    Sets on and off debug output to the USB port Description: none Related Cmds: none Security: Command Response Message Format: Notes: 1. Debug output defined under diagnostics section. 2. Used by support personnel. none Errors: Examples: Debug,ON Tramigo: Debug, reporting turned on, 09:25 Jan 14...

  • Page 27: Delplace

    2. DelPlace will delete from either the system or user location directory. 3. If there are multiple records with the same placeName, then delete the closest place to the current position. Examples: DELPLACE,Office Tramigo: DelPlace, office deleted 23:50 May 28 DELPLACE,all Tramigo: DelPlace, all user locations deleted, 09:25 Jan 14...

  • Page 28: Deluser

    2. ALL is used to remove all of the non-owners from the user list. Errors: 1. Parameter Error 2. Lookup Error Examples: DELUSER,2 Tramigo: DelUser, deleted user, 2 +635552345900, 23:21 May 28 To remove all non-owners: DELUSER,all Tramigo: DelUser, all non-owners deleted, 09:25 Jan 14...

  • Page 29: Disable

    Tramigo: Disable, Vehicle ignition disabled, 09:25 Jan 14 When enabled and ignition is on DISABLE,on,123456 Tramigo: Disable, Vehicle ignition will be disabled 45 seconds after the ignition is turned off, 09:25 Jan 14 Later when the command is executed Tramigo: Disable, vehicle ignition disabled, 09:45 Jan 14...

  • Page 30: Find New

    13. Automatic FIND for trip mode and non-trip can be set with FIND,xTime,yDistance,non- triptime, angle a. xtime is the interval for T23 Fleet automatic find when on trip mode. b. non-triptime automatically takes place to send automatic FIND when T23 Fleet was not on trip mode.
  • Page 31 1. Parameter Error Examples: Car is moving: FIND Tramigo: moving, 0.23 km NE of Glorietta Mall, Makati, SW with speed 24 km/h, 09:25 Jan 14 Tramigo: Parked, at Valero Street-Rufino Street, Makati, 14.55917, 121.01922, 01:02 May 29 Unit has never had a GPS fix: Tramigo: parked, no GPS lock, 00:00 Jan 01 The time is corrected when the first fix is received.
  • Page 32 To turn off automatic reports FIND,off Tramigo: periodic find deactivated, 17:06 Oct 9...

  • Page 33: Get

    Parameters: Reports the setting of a parameter. Description: Related Cmds: Owner Security: Command Response Message Format: Notes: 1. Used by support personnel and advanced users. Errors: 1. Lookup Error Examples: GET,GPSTimer Tramigo: Get, parameter gpstimer, value 0, 01:28 May 29...

  • Page 34: Help

    HELP Tramigo: Help, F - Find, S - Speed, T - Trip, ST - Status, AU - Add User, LU - List User, DU - Delete User, AP - Add Place, DP - Delete Place, A - Alarm, Z - Zone, P - Power, R - Report, SD - Speed Dial, email: support@tramigo.com, 01:37 May 29...

  • Page 35: Idlealarm New

    Ignition (off), Trip, IdleAlarm (15,30), 15:52 May 29 SETTINGS Tramigo: Settings, Alarm: - , Find: - , Status: - , IdleAlarm: 1, Ignition: 1, Power: - , Trip: 1/2, Speed: - , Zone: - , Sensor (Sensor): - , Input (Input4): - , User locations: 0, Metric: on, Coord: off, Language: off, LowBalance: off, Time: automatic (GMT 8.00),...

  • Page 36: Ignition

    When ignition is turned on: Tramigo: Ignition on detected, parked, 0.15 km NE of Kemaman Hospital, ,Chukai,Terengganu,MY, 09:25 Jan 14 When ignition is turned off: Tramigo: Ignition off detected, parked, 0.30 km S of Kelab Darul Ehsan,Setapak,KL,MY, 09:25 Jan 14...

  • Page 37: Install

    1. T23 moved during the installation Examples: INSTALL Tramigo: Installation started, start the car to configure ignition sensing, press SOS button for 3 seconds if installed, vehicle will disable after 30 seconds if immobilizer is installed, 13:21 Jan 15 Tramigo: Installation done, Position: x=-0.10760 y=-0.00675 z=-0.99112, GPS: 45%,...

  • Page 38: Input

    Tramigo: Ignition on detected, 07:13:44 Dec 12 Setting custom accessory input report for user #2: INPUT,3,SENSOR,LIGHT,0,1000,ON Tramigo: Input: 3, type: Sensor, literal: Light, high: 0, delay: 1000, report when: on, 16:27 Dec 12 REPORT,2,LIGHT,ON Tramigo: Light, reporting is turned on for user 2, 16:32 Dec 12...
  • Page 39 Check input port current settings: Input,3 Tramigo: Input: 3, type: Sensor, literal: Light, high: 0, delay: 1000, report when: on, 18:09 Dec 12...

  • Page 40: Language

    1. Parameter Error Examples: LANGUAGE,on Tramigo: Language, turned on, 09:25 Jan 14 LANGUAGE,1 Tramigo: Idioma, SPANISH seleccionado, 09:25 Jan 14 LANGUAGE,spanish Tramigo: Idioma, SPANISH seleccionado, 09:25 Jan 14 LANGUAGE,all Tramigo: Language, #1 SPANISH, #2 FRENCH, #3 ENGLISH, 04:04 Oct 23...

  • Page 41: Listen

    3. Calls from unauthorized users are ignored and not answered. 4. The owner(s) receives a message that the event occurred. 5. Use the phoneNumber option to have the T23 Fleet call a land line for better voice quality. none Errors:...

  • Page 42: Listplaces

    Security: Command Response Message Format: Notes: 1. Only acceptable if sent via Tramigo Manager (PC) or server (GPRS). 2. If command is sent via SMS, the unit will send the first 16 places. forced 3. If parameter is used, all places.

  • Page 43: Listuser

    2. Parameter ALL reports a detailed list for all users. May be a multi-part SMS. 3. Users can be in a different country than the T23 Fleet if roaming is enabled on the T23 Fleet SIM and the user’s SIM.

  • Page 44: Lowbalance

    3. Number only has to be set the first time. System wide command. Errors: 1. Parameter Error Examples: LowBalance,220 Tramigo: LowBalance, SMS from 220 will be forwarded to Owner, 09:25 Jan 14 LowBalance,off Tramigo: LowBalance, reporting turned off, 09:25 Jan 14...

  • Page 45: Metric

    2. If changed then Zone distance is displayed in new measurement unit. none Errors: Examples: Metric Tramigo: Metric, turned off – Miles will be used, 09:25 Jan 14 Metric,ON Tramigo: Metric, turned on – Km will be used, 09:25 Jan 14...

  • Page 46: Name

    6.2.24 Name ,unitName Name Command: Alias: unitName – name that will be used for the unit. Default is Tramigo. Parameters: Changes the vehicle name. Description: none Related Cmds: Owner Security: Command Response Message Format: Notes: 1. Maximum length is 16 characters, extra characters are automatically truncated.

  • Page 47: Output

    Errors: 1. Parameter error Examples: OUTPUT,1,IMMOBILIZER,DISABLE,1,0 Tramigo: Output: 1, type: immobilizer, literal: disable, high: 1, time: 0, 15:37:33 Dec 12 DISABLE,ON Tramigo: Disable, vehicle ignition disabled, parked, at Valero Street-Rufino Street, Makati, NCR, PH, 14.55931, 121.01934, 15:39:06 Dec 12 Custom output command:...

  • Page 48: Owner

    4. There can be more than one Owner defined in the user list if needed as backup. 5. All current Owners are notified when a new Owner is added for security reasons. Errors: 1. Parameter Error Example/s: OWNER Tramigo: Owner, +635551234 registered, 09:25 Jan 14...

  • Page 49: Password

    1. The password can be 20 characters in length, 10 characters if using unicode. Letters and numbers only. Not case sensitive. 2. Default password is 0000. Errors: 1. Parameter Error Examples: PASSWORD,0000,903WOOD Tramigo: Password, changed to 903WOOD, 09:25 Jan 14...

  • Page 50: Personal Assistance

    2. All Users with Friend authority can also receive the report with the SET,SOSReportToFriend,1 command none Errors: Examples: Press alarm button on T23 Fleet unit Tramigo: Alarm detected, panic button activated, parked, at Valero Street-Rufino Street, Makati, 14.55888, 121.01965, 18:15 May 28...

  • Page 51: Power

    1. Power reporting will notify the user when the battery is capacity is below 20%. none Errors: Examples: POWER,ON Tramigo: Power, reporting turned on, 09:25 Jan 14 When the internal battery is low: Tramigo: Low power, parked, 0.25 km NE of Keming Primary School,Bukit Batok, 09:25 Jan 14...

  • Page 52: Report

    To turn on the Periodic reporting for user 5. Report,5,F,1 Tramigo: Find reporting is turned on for user 5 (report interval 1.00 km), 04:44 Jun 11 Report,2,F,1,1,60,30 Tramigo: Find reporting is turned on for user 2 (report interval 1 minutes, 1 km, 60...

  • Page 53: Set

    2. Key or value is not case sensitive. 3. See T23 Fleet Parameters for a complete list of parameters. Errors: 1. Lookup Error 2. Parameter Error Examples: To turn off start of trip reports SET,TripStart,0 Tramigo: Set, parameter TripStart, value 0, 09:25 Jan 14...

  • Page 54: Settings

    Examples: SETTINGS Tramigo: Settings, Alarm: - , Find: 1/2/4 , Status: - , IdleAlarm: 10 , Ignition: 2/10 , Power: - , Trip: 1/3/6 , Speed: - , SpeedTrigger: -, Temperature: -, Zone: - , Input (powercut): -, Sensor (Sensor): - , Input (Input4): - , User locations: 0, Metric: on,...

  • Page 55: Sms

    4. Can also be used to activate operator specific programs such as unlimited text plans, etc. Errors: 1. Parameter Error Examples: SMS,222 Tramigo: SMS sent to 222, 09:25 Jan 14 SMS,+358400200,Hello world! Tramigo: SMS Hello world! sent to +358400200, 09:25 Jan 14...

  • Page 56: Smslimit

    1. Daily SMS limit is set to X values for 24 hours starting at midnight. 2. When the limit is reached the owner is notified. Errors: 1. Parameter Error Examples: SMSlimit,off Tramigo: SMSLimit removed, 04:01 Oct 23 SMSlimit,100 Tramigo: SMSLimit set to 100 daily, 04:01 Oct 23...

  • Page 57: Speed

    1. Parameter Error Examples: SPEED,110 Tramigo: Speed, speed limit 110 km/h, reporting is turned on, 09:25 Jan 14 When the vehicle exceeds 110 kmh: Tramigo: Speed limit detected, moving, 0.22 km NE of Bangkok City Hall, Phranakhon, Bangkok, TH, SW with speed 115 km/h, 09:25 Jan 14...

  • Page 58: Speeddial

    1. Requires optional hands free kit. 2. Up to 3 pre-defined numbers can be defined to initiate outgoing calls from T23 Fleet. 3. Pressing the phone button once for 1 second will call the phone number in slot 1, pressing twice will call phone number 2, etc.

  • Page 59: Speedtrigger

    1. SpeedTtrigger command triggers an output when a certain speed has been reached. 2. Output1 cannot be set directly as it is usually used with immobilizer. Errors: 1. Parameter Error Examples: SpeedTrigger,80,output2 Tramigo: SpeedTrigger, reporting turned on (Output: 2, SpeedLimit: 80 km/h), 06:22 Oct 23...

  • Page 60: Status

    (120), 09:25 Jan 14 STATUS,7 Tramigo: periodic status report activated, report interval 7 minutes, 14:21 May 25 STATUS,5,3,120,30 Tramigo: periodic status activated, report interval 5 minutes, 3 km, 120 minutes, 30 degree(s), 03:18 Oct 23 When temperature details is enabled: STATUS Tramigo: Status, GPS: 70%, GSM: 67%, Temp: 38.98, battery: 89% (charging),...

  • Page 61: Systemstatus

    Owner Security: Command Response Message Format: Notes: 1. Odometer allows T23 Fleet to show total distance travelled in km, on trip or not. 2. Average temperature is in degrees Celcius. 3. Time is based on hh:mm:ss format. none Errors: Examples: SYSTEMSTATUS Tramigo: SystemStatus, Reboots: 3, Ave.

  • Page 62: Temperature

    Errors: 1. Parameter Error Examples: TEMPERATURE TRAMIGO: temperature, limit 70 C, reporting is turned on, 03:43 Oct 23 TEMP,off TRAMIGO: Temperature, reporting is turned off, 03:42 Oct 23 TEMP,100 TRAMIGO: temperature, limit 100 C, reporting is turned on, 03:45 Oct 23...

  • Page 63: Time

    2. Used when GSM operator time is not correct. 3. Valid values are 12.0 to -12.0 and off. Errors: 1. Parameter Error Examples: TIME,8 Tramigo: Time, adjusted to GMT + 8 hours, 09:25 Jan 14 TIME,auto Tramigo: Time, automatic GMT, 09:25 Jan 14...

  • Page 64: Tldlanguage

    Select the preferred TLD language. Description: none Related Cmds: Owner Security: Command Response Message Format: Notes: 1. Select the TLD language based on the end user preference. Errors: 1. Parameter Error Examples: TLDLANGUAGE,2 Tramigo: TLDLanguage is set to 2, 14:17 Jun 7...

  • Page 65: Trip

    Tramigo: Trip, reporting turned on, 09:25 Jan 14 When a trip is started the following message is sent: Tramigo: Trip started, 3.23 km NE of Glorietta Mall Manila PH, 09:25 Jan 14 When a trip is completed the following message is sent: Tramigo: trip report, start 19:20 at Arnaiz Avenue-Pasong Tamo, end 19:40 at Tramigo Office, trip time 0:20, distance 2.06 km, max speed 64 km/h, avg speed 5.9 km/h, idle...

  • Page 66: Version

    2. IMSI is only available when the GSM modem is connected to the network. 3. IMEI is needed for warranty claims. none Errors: Examples: VERSION Tramigo: Firmware version: 1.08, LD: East Asia and Pacific, Version=01.06, LF: English template,Version=1.08, GSM: B11e03gg.WISMO228 301109, IMEI: 355915034299735, IMSI: 515020908548390, 18:24 May 28...

  • Page 67: Zone

    Off: turns the user added locations zone reporting off Examples: ZONE Tramigo: Zone, Vehicle will report when 1 km from current Location, 1.1 km W of Glorietta Mall, 09:25 Jan 14 ZONE,5,home Tramigo: Zone, Vehicle will report when 5 km from, Home, 09:25 Jan 14...
  • Page 68 When the Zone crossing is detected the following report is sent to the user: Tramigo: Zone crossing detected, moving, 0.11 km NE of Berjaya Times Square,Kuala Lumpur,KL,MY, SW with speed 33 km/h, 09:25 Jan 14 ZONE,off Tramigo: Zone, reporting is turned off, 18:23 Jan 9...

  • Page 69: Troubleshooting

    User is does not have a high enough Check the user’s authority with the LISTUSER authority for the command. command. T23 Fleet will not respond to any unauthorised commands. Problem: GSM light is on solid Possible Cause: Resolution: No GSM signal.
  • Page 70 Problem: GSM light is flashing (T23 Fleet is trying to send a SMS but having a problem) Possible Cause: Resolution: No GSM signal. Check with a mobile phone to see if there is a signal in the area or try to call the unit to see if you receive a ring tone.
  • Page 71 Problem: Time stamp in the SMS reports is wrong Possible Cause: Resolution: T23 Fleet requires a GPS fix to determine the Wait for the GPS and GSM lights to go off time zone and connection to the GSM then send the unit a SMS to check the time.

  • Page 72: T23 Fleet Parameters

    8 T23 Fleet Parameters T23 Fleet parameter defaults are changed with the command and displayed with the command. Boolean units are 1 for on and 0 for off. Important: Changing the parameters can greatly impact the behaviour of the unit, so only advanced users should change the default values.
  • Page 73 NoSleepGSM boolean Don't go to sleep if GSM not registered to network NoSleepInTrip boolean Don't go to sleep if a trip in progress PanicButtonHoldTime 3600 Required duration of panic button press PowerButtonHoldTime 3600 Required duration of power button press Time interval before Alarm is re-armed after pressing ReArmDelay seconds SOS button.
  • Page 74 VoltageShutdown 3500 3500 5000 Low voltage shutdown limit VoltageWarning 3650 3501 5000 Low voltage warning limit optimum value After a low voltage report, the voltage must rise this VoltageWarningFilter much above the limit until more reports are sent WakeOnIgnition boolean Wake up from sleep on ignition input WakeOnShock boolean...

  • Page 75: Warranty

    9 Warranty Should your T23 Fleet fail in normal use within the first 24 months from the date of invoice, TRAMIGO will guarantee to repair the unit. For claims under this option, Tramigo requires that failure follows reasonable and normal use of the equipment. Where product is used for purposes or in environments for which it was not designed, Tramigo reserves the right to levy our standard repair charge.
  • Page 76 No charge will be made to the Consumer for any such parts. Tramigo will also pay for the labor charges incurred by Tramigo in repairing or replacing the defective parts. The limited warranty does not cover defects in appearance, cosmetic, decorative or structural items, including framing, and any non-operative parts.
  • Page 77 Product. 8. Tramigo does not warrant uninterrupted or error-free operation of the Product. If a problem develops during the limited warranty period, the Consumer shall take the following step-by-step procedure: a.

  • Page 78: Return Materials Authorization (Rma) Procedure

    12. This is the entire warranty between Tramigo and the Consumer, and supersedes all prior and contemporaneous agreements or understandings, oral or written, relating to the Product, and no representation, promise or condition not contained herein shall modify these terms.

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