Tramigo T23 Quick Start Manual

Setting up your T23 Tracking Unit

Tramigo Cloud Fleet View

View the locations of all vehicles on your Cloud account. If you've followed the steps in this
manual, the T23 device you just added to your cloud should appear on the map at the location
where you pressed the SOS button.
My Tramigos
Lists all your tracking units and shows
their latest location.

Alarms

Highlights alarm messages from your
fleet.

Fleet Feed

Displays latest message history from all
your vehicles.

Vehicle View

Clicking on a vehicle icon in the fleet view will center the map on the selected vehicle. A
second click on a selected vehicle takes you to the vehicle view where you can view more
detailed information on a single vehicle and send commands.

Status bar

Shows the latest location of your vehicle as well as the GPS, GPRS and BATTERY status of
your T23 unit. The status bar also allows you to turn specific reporting on and off.
Periodic Time Trip Reporting Power Alarm
Sets fixed time interval for Turn on to get notification each Notifies if battery is low
your T23 to update its time vehicle starts to move. or problem with power is
location. detected
Alarms
Shows last alarm messages from
your vehicle (i.e. activation of panic
button in step 3.) Alarm messages
will remain visible until you
acknowledge them.

Vehicle History Feed

Shows the latest location and info
messages from the selected
vehicle and lets you visualize past
vehicle locations on the map.
Cloud Mobile
You can also access Tramigo Cloud through any mobile device with internet
access and track your vehicles anytime - anywhere.
Start tracking on your mobile device by scanning the QR code or by visiting
m.tramigocloud.com and login.

Troubleshooting

PROBLEM: UNIT IS NOT RESPONDING OR UPDATING ITS LOCATION:
1) Check that the unit power light is blinking green.
If not, unit has no power or is sleeping.
Solution: Shake your unit to wake it up. If this does not resolve the problem, check
that battery is installed correctly and charge unit.
2) GSM indicator light is on
If a red light appears above the GSM symbol, your T23 unit has no GSM connection.
Solution: Move your unit to a location with better GSM coverage, check the SIM
card is properly installed.
3) Check that your tablet/computer/phone is still connected to Tramigo Cloud
Your user interface must have internet access to receive updates from your T23
Speed Alarm
device(s). Verify that you are still connected to the internet and contact your
internet service provider for internet connection issues.
Set a maximum speed for
your T23 unit.
UNIT SHOWS UNKNOWN, INCORRECT OR OLD LOCATION:
1) Check that the units GPS light is turned off
If the GPS light is blue, your unit has no GPS fix.
Solution: Move unit or external GPS antenna to a location with an unobstructed
view of the sky and check that it is facing upwards. Note that metallic window tints
may affect the GPS signal and installing your device under heavily tinted windows
is not recommended.
2) Unit reports unknown location
The T23 Location Directory of your unit is missing or corrupt.
Solution: Contact tramigo support via email at:
T23 Quick Start Guide
Setting up your T23 Tracking Unit
SCAN CODE
support.dtag@tramigo.com
Tramigo: Speed limit
detected, moving at
Autobahnkreuz A7 A37,
Hannover, S with speed
106 km/h, 14:32 Jun 3
VEHICLE TRACKING