Table of Contents
Advertisement
WARRANTY POLICY
Ranger Products™ are backed by over 40 years of
manufacturing experience. Every product bearing the
Ranger™ name is sold with the following warranty.
•
Each Ranger Product™ is warranted to be free from
defects in workmanship and material for a period of
one year from the date of shipment provided that a
written claim for such defect is made within that time.
•
This warranty does not cover damage or defects
caused by carelessness of the operator, misuse,
abuse or abnormal use which in any way impairs
the proper functioning of the equipment or by the
use or addition of parts not manufactured by Ranger
Products™ or its suppliers.
THIS WARRANTY IS EXPRESSLY MADE IN LIEU OF
ANY AND ALL OTHER WARRANTIES EXPRESSED
OR IMPLIED INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
If your Ranger Products™ is not functioning properly, call
your Ranger Products™ dealer immediately.
If it is necessary to return equipment for repairs, your
dealer will so advise you. When returning equipment for
repairs, see that machines are properly crated and
protected, and prepay transportation.
Defective parts replaced at no charge must be returned
to your dealer or Ranger Products™ within 60 days of
the date that the replacement parts are shipped;
otherwise, you must pay for the replacement parts at the
current selling price.
For more information about warranty, please visit:
www.rangerproducts.com/warranty
LIMITED RETURNS /
EXCHANGE POLICY
BendPak / Ranger prides itself on a tradition of
outstanding customer care and support. Our devoted
team of account representatives understands that our
customers are the hallmark of our enduring partnerships.
Our limited return and exchange policy allows you to
return defective or incorrect merchandise for a full or
partial credit of your order. All returned merchandise
requires authorization. Contact any of our service
representatives first for shipping instructions and to
obtain a return authorization number. Credit will not be
issued unless authorization to return merchandise has
been received.
For all merchandise returned to BendPak / Ranger for
reasons other than warranty, a 20% restocking fee and
round-trip shipping costs will be deducted from the credit
refund. All returned items must be in their original box or
crating and must include all packing material, sucha as
manuals and all accessories. At our discretion, a
restocking fee may be charged if your product is opened
or is not returned in its original condition, box, or is
missing packing material, manuals, or any accessories.
NO RETURNS, CREDITS OR
EXCHANGES FOR:
•
Returned items that failed due to an accident,
purchaser's abuse, neglect or failure to operate in
accordance with instructions provided in the owner's
manual(s) supplied.
•
Returned items that failed due to incorrect voltage or
improper wiring.
•
Returned items that failed due to rain, excessive
humidity, corrosive environments or other
contaminants.
•
Any item damaged in shipment or any product failure
caused by installing or operating product under
conditions not in accordance with installation and
operation guidelines or damaged by contact with
tools or surroundings.
•
Returned items with cosmetic defects that do not
interfere with product functionality.
•
Returned items with no accompanying RMA number
and completed RMA form.
•
Returned items that are incomplete or defaced.
•
Any consumable or standard wear items.
•
Returned items with a different serial number from
what was authorized for return.
•
Returned items that do not include your original
receipt, invoice or sales order.
•
Returned items that were special ordered or custom
configured.
•
Freight damaged items. If your shipment arrives
damaged you must note the damage on the
carrier's delivery record in accordance with the
carrier's policy, save the merchandise in the original
box and packing it arrived in, and arrange for a
carrier inspection of damaged merchandise.
2
Advertisement
Table of Contents
