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Lanner FX-3810 User Manual

3u rackmount network appliance
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Chapter 1: Product Overview

Network
Computing
FX-3810
User Manual
Date of Release: 2018-08-30
1
Version: 1.0

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Summary of Contents for Lanner FX-3810

  • Page 1: Chapter 1: Product Overview

    Chapter 1: Product Overview Network Computing FX-3810 User Manual Version: 1.0 Date of Release: 2018-08-30...
  • Page 2 Warning: This icon indicates that there is a caution or warning and it is something that could damage your property or product. The listed websites are links to the on-line product information and technical support. Resources Lanner http://www.lannerinc.com Product Resource http://www.lannerinc.com/download-center http://eRMA.lannerinc.com...
  • Page 3 Chapter 1: Product Overview This product has passed the CE test for environmental specifications. Test conditions for passing included the equipment being operated within an industrial enclosure. In order to protect the product from being damaged by ESD (Electrostatic Discharge) and EMI leakage, we strongly recommend the use of CE-compliant industrial enclosure products.
  • Page 4 NCA-3810 User Manual Risk of Explosion if Battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Installation only by a trained electrician or only by an electrically trained person who knows all English Installation and Device Specifications which are to be applied. Do not carry the handle of power supplies when moving to another place.
  • Page 5 The installation of this product must be performed by trained specialists; otherwise, a non-specialist might create the risk of the system’s falling to the ground or other damages. Lanner Electronics Inc. shall not be held liable for any losses resulting from insufficient strength for supporting the system or use of inappropriate installation components.
  • Page 6 NCA-3810 User Manual Les décharges électrostatiques (ESD) peuvent endommager l’équipement et gêner les circuits électriques. Des dégâts d’ESD surviennent lorsque des composants électroniques sont mal manipulés et peuvent causer des pannes totales ou intermittentes. Suivez les procédures de prévention d’ESD lors du retrait et du remplacement de composants.
  • Page 7 Chapter 1: Product Overview Lithium Battery Caution: There is danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type. Dispose batteries according to manufacturer's instructions. Disposal of a BATTERY into fire or a hot oven, or mechanically crushing or cutting of a BATTERY can result in an EXPLOSION.
  • Page 8 NCA-3810 User Manual Version Date Descriptions 2018/08/30 Official Release...
  • Page 9 Chapter 1: Product Overview Package Content ......................... 11 Ordering Information ......................... 12 System Specifications ......................... 12 Front Panel ..........................13 Rear Panel ........................... 14 Block Diagram ..........................15 Motherboard Layout ........................16 Internal Jumpers & Connectors ....................17 Opening the Chassis ........................25 Removing / Attaching the Fan Duct ...................
  • Page 10 NCA-3810 User Manual IntelRCSetup ..........................55 Server Mgmt ..........................63 Security ............................65 Boot ............................66 Save and Exit ..........................67 Warranty Policy .......................... 73 RMA Service ..........................73 RMA Service Request Form ......................74...

  • Page 11: Accessory Pack

    The FX-3810 is powered by dual Intel® Xeon® E5-2600 v3/v4 processors and can be configured with up to 128GB of DDR4 2133/2400 MHz REG DIMM; it comes with 1x GbE RJ45 LAN port, 1x RJ45 IO interface port, 1x OPMA slot and 1x RJ45 console port.
  • Page 12 NCA-3810 User Manual SKU No. Specification FX-3810 1x GbE, 4x PCI-E*16 FH/HL, 2x PCI-E*8 FH/HL, 6x NIC Slots, 2x 2.5” HDD/SSD Bays Form Factor 3U 19” Rackmount Processor Options Intel® Xeon® E5-2600 v3/v4 (Haswell/Broadwell-EP) CPU Socket 2x LGA2011-R3 Platform Chipset Intel®...
  • Page 13 Chapter 1: Product Overview F11 F12 Description PCI Riser Board Slot PCI-E*16 FH/HL PCI Riser Board Slot PCI-E*8 FH/HL PCI Riser Board Slot PCI-E*16 FH/HL HDD Activity System Status LED Indicators System Power (System) Please refer to Appendix A: LED Indicator Explanations for the description of the LED Indicators.
  • Page 14 NCA-3810 User Manual Description Fans 8x Hot-swappable Fans Redundant PSUs 2x AC Power Inlet on PSU...

  • Page 15: Chapter 2: Motherboard Information

    Chapter 2: Motherboard Information The block diagram indicates how data flows among components on the motherboard. Please refer to the following figure for your motherboard’s layout design.
  • Page 16 NCA-3810 User Manual The motherboard layout shows the connectors and jumpers on the board. Refer to the following picture as a reference of the pin assignments and the internal connectors.
  • Page 17 Chapter 2: Motherboard Information ▲ATX1: ATX Power Connector 8P Pin No. Description Pin No. Description P12V P12V P12V P12V ▲ATX2: ATX Power Connector 8P Pin No. Description Pin No. Description P12V P12V P12V P12V ▲ATX3: ATX Power Connector 8P Pin No. Description Pin No.
  • Page 18 NCA-3810 User Manual ▲ATX5: ATX Power Connector 24P Pin No. Description Pin No. Description P3V3 P3V3 P3V3 -12V ATX_PSON# ATXPWGD P5V_SB P12V P12V P3V3 ▲CPUJTAG1: JTAG Debug Port Pin No. Description Pin No. Description XDP_TRST# XDP_CPU_TDI XDP_CPU_TDO XDP_TMS XDP_CPU01_TCK XDP_PREQ# P3V3 XDP_PRDY# ▲FAN1: FAN Connector 8P...
  • Page 19 Chapter 2: Motherboard Information ▲FAN2: FAN Connector 8P Pin No. Description FANT3_PWM FAN3A_RPM FAN3B_RPM FAN4A_RPM FAN4B_RPM FANT4_PWM ▲FAN3: FAN Connector 8P Pin No. Description FANB1_PWM FAN5A_RPM FAN5B_RPM FAN6A_RPM FAN6B_RPM FANB2_PWM ▲FAN4: FAN Connector 8P Pin No. Description FANB3_PWM FAN7A_RPM FAN7B_RPM FAN8A_RPM FAN8B_RPM FANB4_PWM...
  • Page 20 NCA-3810 User Manual ▲J27: Front Panel Reset Pin Header 3P Pin No. Description PCH_SYS_RESET# SW_RST_GP34# ▲Front Panel Jumper Setting Jumper Description Hardware Reset Software Reset (Default) ▲CON3: SMBUS Connector 8P Pin No. Description SMB_PS_CLK01 SMB_PS_DATA01 PMBUS_ALERT# ▲CONN2: PWRON Pin Header 2P Pin No.
  • Page 21 Chapter 2: Motherboard Information ▲CONN5: PSON Pin Header 2P Pin No. Description ATX_PSON# ▲IPMI_COM1: COM Pin Header 2x5P Pin No. Description Pin No. Description NDCD2- NDSR2- NSIN2 NRTS2- NSOUT2 NCTS2- NDTR2- NRI2- COMGND2 ▲JTPM1: TPM Pin Header 2x6P Pin No. Description Pin No.
  • Page 22 NCA-3810 User Manual ▲JSPIROM1: SPI FLASH Pin Header 2x5P Pin No. Description Pin No. Description SPI_HD1# SPI_CS1# SPI_CS0# P3V3_SPI_ME SPI_MISO HOLD# SPI_CLK SPI_MOSI ▲CPEN2: CASE OPEN Pin Header 2P Pin No. Description CSOPEN# ▲J80PORT1: 80PORT Pin Header 2x5P Pin No. Description Pin No.
  • Page 23 Chapter 2: Motherboard Information ▲JUSB1: Front Panel USB2.0 Pin Header 2x5P Pin No. Description Pin No. Description P5V_USB1 P5V_USB1 USB20_L_N2 USB20_L_N3 USB20_L_P2 USB20_L_P3 ▲J6: JTAG Pin Header 8P Pin No. Description P3V3_AUX JTAG_PLD_TDO_1 JTAG_PLD_TDI_1 JTAG_PLD_TMS_1 JTAG_PLD_TCK_1...
  • Page 24 NCA-3810 User Manual To reduce the risk of personal injury, electric shock, or damage to the equipment, please remove all power connections to completely shut down the device. Also, please wear ESD protection gloves when conducting the steps described hereafter. DIMM Slot x8 support TPM V1.2 module OPMA Slot mSATA Slot...

  • Page 25: Chapter 3: Hardware Setup

    Chapter 3: Hardware Setup 1. Loosen the two screws (indicated in the photos) that fix this unit’s cover. 2. Pull the cover open horizontally, and then lit it up remove it.
  • Page 26 NCA-3810 User Manual Before you can access the motherboard, remove the fan duct by lifting it up. To install it after you finish servicing the components, simply place it back into the original position, and make sure the tabs on both duct sides are properly inserted into the slots shown in the picture below.
  • Page 27 Chapter 3: Hardware Setup The motherboard supports 8 memory slots for DDR4 registered DIMM, organized in 4 pairs. Each CPU requires at least 1 memory module to boot and run from.  Supported Capacities: 8/16/32/64 GB  Maximum RAM: 512 GB (64GB per slot) DIMM slots in Pair A and B are assigned to CPU0.
  • Page 28 NCA-3810 User Manual Please do follow the memory module installation instructions to install the DIMM, and make sure the DIMM population guidelines are met:  Populate at least one DIMM for each CPU.  Try to split the DIMMs evenly across the CPU channels(A~D); this is to maximize the system performance by balancing the total memory capacity between both installed processors and utilizing as many channels as possible.
  • Page 29 Chapter 3: Hardware Setup Please follow the steps below to install the DIMM memory modules. 1. Pull open the DIMM slot latches. 2. Align the notch of the module with the socket key in the slot and carefully insert the card into the slot. Notch Socket Key 3.
  • Page 30 NCA-3810 User Manual 1. Align the IPMI card and make sure the notch of the card aligns with the socket key in the OPMA slot. Tilt the end of gold fingers down while carefully inserting the card into the slot. 2.
  • Page 31 Chapter 3: Hardware Setup 1. Align the notch of the mSATA card with the socket key in the slot. Tilt the end of the gold fingers down while carefully inserting the card into the slot. 2. Fix the card with the dedicated screw provided in the accessory pack.
  • Page 32 NCA-3810 User Manual 1. Pull out a hard disk tray, and mount the disk onto the empty tray with four disk screws. Please mind the direction of the SATA port, which should be facing outward. SATA Contact Disk Screws 2. To install the mounted disk tray, push the tray into position in the chassis. Press on the hinge tab to close it.
  • Page 33 Chapter 3: Hardware Setup To service the riser board drawer: 1. Pull open the Hinge Lock. 2. Drag out the entire drawer by the Handle. Hinge Lock Handle To install the board drawer: 1. Push it back into the chassis by the Handle. 2.
  • Page 34 NCA-3810 User Manual 1. Remove the screws that fix the top cover of the riser board module to reveal the slots. Slots 2. Vertically insert the PCIe adapter into the slot. Make sure gold-plated connector sits well in the slot. Lock 3.
  • Page 35 Chapter 3: Hardware Setup 4. If this PCIe adapter draws more than 75W, connect the PCIe adapter power cable to the connector on the riser board as well as to the PCIe adapter. Power Connectors PCIe card power cable COower Lock COower Lock...
  • Page 36 NCA-3810 User Manual With Slide Rail Kit + Short Mounting Ear Brackets The Ear Brackets fix the system onto the front rack posts. The Slide Rails can secure the system while providing sufficient weight support for the device.
  • Page 37 Chapter 3: Hardware Setup 1. Check the package contents of the Slide Rail Kit. The kit shall include the following items: 1x pack of M4X4L screws (for securing the sliding rail on the system) 2 x Slide Rails A rail consists of the following parts: Release Tab Rail Lock Rail Bracket...
  • Page 38 NCA-3810 User Manual 5. Align the Rail Bracket to the side of the chassis and make sure the screw-holes are matched, and then secure the Rail Bracket onto the chassis with four provided M4X4L screws. Rear Front 6. Repeat Steps 2~5 to attach the Rail Bracket to the other side of the chassis. Left Bracket Right Bracket...
  • Page 39 Chapter 3: Hardware Setup Assembling the Ear Brackets 7. Check the package contents. The supplied mounting kit shall include For securing the the items below: Ear Brackets on the unit 1x pack of screws 2x Ear Brackets Right Ear Left Ear Right Ear 8.
  • Page 40 NCA-3810 User Manual Installing the System into the Rack 1. Stretch both of the Inner Channels out to their fullest extent. You will hear a click sound when they are fully stretched and stop. Click The inner rail will click when it is fully stretched.
  • Page 41 Chapter 3: Hardware Setup 4. To remove the system from the rack, gently pull system outwards towards while pushing the Release Tab on both sides of the Rail Brackets. Release Lock...
  • Page 42 NCA-3810 User Manual To enter the BIOS setup utility, simply follow the steps below: 1. Boot up the system. 2. Press <Delete> during the boot-up if you connect a keyboard to this unit. But if you connect a PC to this unit through console USB/Serial connection, then press <Tab>.

  • Page 43: Chapter 4: Bios Setup

    Chapter 4: BIOS Setup Setup main page is description BIOS information and project version information. Feature Description System Language Choose the system default language Set the Date. Use Tab to switch between Date elements. Default Ranges: System Date Year: 2005-2099 Months: 1-12 Days: dependent on month.
  • Page 44 NCA-3810 User Manual Select the Advanced menu item from the BIOS setup screen to enter the “Advanced” setup screen. Users can select any of the items in the left frame of the screen.
  • Page 45 Chapter 4: BIOS Setup Feature Options Description Enables or Disables BIOS support for security device. O.S. Security Device Enabled will not show Security Device. TCG EFI protocol and Support Disabled INT1A interface will not be available.
  • Page 46 NCA-3810 User Manual Serial port 1 Configuration Feature Options Description Enabled Serial Port Enable or Disable Serial Port 1. Disabled Device Settings IO=3F8h; IRQ = 4...
  • Page 47 Chapter 4: BIOS Setup Serial port 2 Configuration Feature Options Description Enabled Serial Port Enable or Disable Serial Port 2. Disabled Device Settings IO=2F8h; IRQ = 3...
  • Page 48 NCA-3810 User Manual Parallel Port Configuration Feature Options Description Enabled Parallel Port Enable or Disable Serial Port 2. Disabled Device Settings IO=378h; IRQ = 5...
  • Page 49 Chapter 4: BIOS Setup...
  • Page 50 NCA-3810 User Manual Feature Options Description COM0 Enabled Console Console Redirection Enable or Disable. Disabled Redirection...
  • Page 51 Chapter 4: BIOS Setup Console Redirection Settings Feature Options Description ANSI: Extended ASCII char set. VT100 VT100: ASCII char set. VT100+ VT100+: Extends VT100 to support color, Terminal Type VT-UTF8 function keys, etc. ANSI VT-UTF8: Uses UTF8 encoding to map Unicode chars onto 1 or more bytes.
  • Page 52 NCA-3810 User Manual Support Enabled for ANSI/VT100 terminals Disabled With this mode enabled only text will be Recorder Mode Enabled sent. This is to capture Terminal data. Disabled Enables or disables extended terminal Resolution 100x31 Enabled resolution. Legacy OS Redirection 80x24 On Legacy OS, the Number of Rows and Resolution...
  • Page 53 Chapter 4: BIOS Setup Feature Options Description Enables Legacy USB support. Enabled AUTO option disables legacy support if no Legacy USB Support Disabled USB devices are connected. Auto DISABLE option will keep USB devices available only for EFI applications.
  • Page 54 NCA-3810 User Manual Feature Options Description Disabled On Board LAN Boot Select On Board LAN# Boot MGT2...
  • Page 55 Chapter 4: BIOS Setup Select the IntelRCSetup menu item from the BIOS setup screen to enter the IntelRCSetup screen. Users can select any of the items in the left frame of the screen. Feature Options Description Processor Displays and provides option to change the None Configuration Processor Settings...
  • Page 56 NCA-3810 User Manual Feature Options Description Enabled When disabled, forces the XD feature flag to Execute Disable Bit Disabled always return 0. Enabled X2APIC Enable/disable extended APIC support. Disabled...
  • Page 57 Chapter 4: BIOS Setup...
  • Page 58 NCA-3810 User Manual Feature Options Description PCH state after G3 Select S0/S5 for ACPI state after a G3 Last State PCH SATA None SATA devices and settings Configuration...
  • Page 59 Chapter 4: BIOS Setup PCH SATA Configuration...
  • Page 60 NCA-3810 User Manual Feature Options Description Disabled SATA Controller Enable or Disable SATA Controller Enabled AHCI Identify the SATA port is connected to Solid Configure SATA as RAID State Drive or Hard Disk Drive. Disabled Port 0 Enable or Disable SATA Port Enabled Disabled Hot Plug...
  • Page 61 Chapter 4: BIOS Setup which have this option enabled will spin up at boot. Otherwise all drives spin up at boot. Hard Disk Drive Solid Identify the SATA port is connected to Solid SATA Device Type State Drive State Drive or Hard Disk Drive. Disabled Port 2 Enable or Disable SATA Port...
  • Page 62 NCA-3810 User Manual Hard Disk Drive Solid Identify the SATA port is connected to Solid SATA Device Type State Drive State Drive or Hard Disk Drive. Disabled Port 5 Enable or Disable SATA Port Enabled Disabled Hot Plug Designates this port as Hot Pluggable. Enabled Disabled Configure as eSATA...
  • Page 63 Chapter 4: BIOS Setup Select the Server Mgmt menu item from the BIOS setup screen to enter the Server Mgmt Setup screen. Users can select any of the items in the left frame of the screen. Feature Options Description Disabled Enable/Disable interfaces to communicate BMC Support Enabled...
  • Page 64 NCA-3810 User Manual Feature Options Description Select configure channel Unspecified parameters statically or dynamically(by Configuration Static BIOS or BMC). Unspecified option will not Address DynamicBmcDhcp modify any BMC network parameters DynamicBmcNonDhcp during BIOS phase.
  • Page 65 Chapter 4: BIOS Setup Select the Security menu item from the BIOS setup screen to enter the Security Setup screen. Users can select any of the items in the left frame of the screen. Feature Description If ONLY the Administrator's password is set, then this only limits access to Setup and is only asked for when entering Administrator Password Setup.
  • Page 66 NCA-3810 User Manual Select the Boot menu item from the BIOS setup screen to enter the Boot Setup screen. Users can select any of the items in the left frame of the screen. Feature Options Description Number of seconds to wait for setup Setup Prompt Timeout activation key.
  • Page 67 Chapter 4: BIOS Setup Select the Save and Exit menu item from the BIOS setup screen to enter the Save and Exit Setup screen. Users can select any of the items in the left frame of the screen. ■Save Changes and Exit When Users have completed the system configuration changes, select this option to save the changes and Exit from BIOS Setup, so the new system configuration parameters can take effect.
  • Page 68 NCA-3810 User Manual ■Save Changes and Reset Reset the system after saving the changes. ■Discard Changes and Reset Reset system setup without saving any changes. ■Save Changes Save Changes done so far to any of the setup options. ■Discard Changes Discard Changes done so far to any of the setup options.
  • Page 69 Chapter 4: BIOS Setup ■Save as User Defaults Save the changes done so far as User Defaults. ■Restore User Defaults Restore the User Defaults to all the setup options.
  • Page 70 Explanations Appendix A: LED Indicator The status explanations of LED indicators on Front Panel are as follows: HDD Activity System Status System Power HDD Activity Status Blinking Amber Data access activities No data access activities System Status This LED indicator is programmable. You could program it to display the operating status with the behaviors described below: Solid Green Controlled by GPIO...

  • Page 71: Appendix B: Setting Up Console Redirections

    Appendix B: Setting up Console Redirections Console redirection lets you monitor and configure a system from a remote terminal computer by re-directing keyboard input and text output through the serial port. The following steps illustrate how to use this feature. The BIOS of the system allows the redirection of the console I/O to a serial port. With this configured, you can remotely access the entire boot sequence through a console port.
  • Page 72 Bypass Gen 3 employs a programming method to control the bypass function by software. There are typically two types of communication status for the bypass function, one is “Normal“ and another is “Bypass “ status. Furthermore, the Lanner Bypass software is capable of controlling the bypass status in the following 3 instances.

  • Page 73: Appendix D: Terms And Conditions

    Appendix D: Terms and Conditions 1. All products are under warranty against defects in materials and workmanship for a period of one year from the date of purchase. 2. The buyer will bear the return freight charges for goods returned for repair within the warranty period; whereas the manufacturer will bear the after service freight charges for goods returned to the user.
  • Page 74 NCA-3810 User Manual When requesting RMA service, please fill out the following form. Without this form enclosed, your RMA cannot be processed.