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Scale Computing HC3 Manual

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See also: Installation Manual
Scale Computing HC3 System Onboarding Guide
HyperCore
This document supports the version of product
listed and all subsequent versions until the
document is replaced by a new edition. Check for
new editions of this document at
http://www.scalecomputing.com/support/login/.
04/2018

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Summary of Contents for Scale Computing HC3

  • Page 1 Scale Computing HC3 System Onboarding Guide HyperCore This document supports the version of product listed and all subsequent versions until the document is replaced by a new edition. Check for new editions of this document at http://www.scalecomputing.com/support/login/. 04/2018...
  • Page 2 Scale Computing HC3 System Onboarding Guide You can find the most up-to-date technical documentation on the Scale Computing Portal at: http://www.scalecomputing.com/support/login/ The Scale Computing site also provides the latest product updates and information: http://www.scalecomputing.com/ Provide feedback on this document at: documentation@scalecomputing.com...

  • Page 3: Table Of Contents

    Contents Preface Hardware and Power Specifications HC1100 Series Nodes Hardware and Upgrade Options Power Racking HC2100 Series Nodes Hardware and Upgrade Options Power Racking HC4100 Series Nodes Hardware and Upgrade Options Power Racking HC5100 Series Nodes Hardware and Upgrade Options Power Racking Installation Preparations...
  • Page 4 Schedule Your Installation Customer Portal Access Partner and Distributor Portal Access Login or Register for a Portal Account Environment Questionnaire and Scheduling Node Configuration Configuration Checklist Configure the Nodes Common Configuration Troubleshooting System Initialization Initialization Checklist Initialize the System What Next? Videos Technical Help Papers Feature Notes...

  • Page 5: Preface

    Scale Computing aims to provide you with an informative and productive introduction to your new HC3 System solution. In this effort, every installation is paired with an experienced installation specialist to assist you from the initial unboxing to the creation of your first HC3 VM. Let’s get started!

  • Page 6: Hardware And Power Specifications

    You’ll find the hardware specifications, power and heat requirements, and racking process for each Scale Computing product line in this chapter. HC1100 Series Nodes These are the entry level HC3 systems. This Series includes the HC1100, HC1150, HC1150D, and HC1150DF. Hardware and Upgrade Options Current base model designs of each node in the HC1100 Series as well as their upgrade options.
  • Page 7 Hardware and Power Specifications Rack Rails Power Cables Miscellaneous Bezel Quick Start Reference Sheet HC1150 Base Model Description Upgrade Options NODE Intel E5-2620v4 Intel E5-2640v4 8 Cores 10 Cores 16 Threads 20 Threads 2.1GHz / 3GHz 2.4GHz / 3.4GHz 128GB (DDR4) 64GB (DDR4) 256GB (DDR4) 4 x 1GbE NICs...
  • Page 8 Hardware and Power Specifications HC1150D Base Model Description Upgrade Options NODE 2 x Intel E5-2620v4 2 x Intel E5-2640v4 16 Cores 20 Cores 32 Threads 40 Threads 2.1GHz / 3.0GHz 2.4GHz / 3.4GHz 256GB (DDR4) 128GB (DDR4) 512GB (DDR4) 4 x 1GbE NICs 4 x 10GbE NICs Networking 2 Public NICs bonded active/passive...

  • Page 9: Power

    Hardware and Power Specifications HC1150DF Base Model Description Upgrade Options NODE 2 x Intel E5-2620v4 2 x Intel E5-2640v4 16 Cores 20 Cores 32 Threads 40 Threads 2.1GHz / 3.0GHz 2.4GHz / 3.4GHz 256GB (DDR4) 128GB (DDR4) 512GB (DDR4) 4 x 1GbE NICs 4 x 10GbE NICs Networking 2 Public NICs bonded active/passive...

  • Page 10: Racking

    Hardware and Power Specifications HC1150 Idle Load Startup Staging Watts 99.3 116.83 136.1 13.95 Amps 0.84 0.954 1.106 0.89 0.0993 0.11683 0.1361 0.01395 BTU/hr 358.81 398.62 464.37 47.60 Test Voltage 120.2 120.4 119.95 120.93 HC1150D* Idle Load Startup Staging Watts 163.5 164.6 184.3...

  • Page 11: Hc2100 Series Nodes

    Hardware and Power Specifications HC2100 Series Nodes These are the mid-level HC3 systems. This Series includes the HC2100 and HC2150. Hardware and Upgrade Options Current base model designs of each node in the HC2100 Series as well as their upgrade options.
  • Page 12 Hardware and Power Specifications HC2150 Base Model Description Upgrade Options NODE Intel E5-2620v4 Intel E5-2620v4 8 Cores 8 Cores 16 Threads 16 Threads 2.1GHz / 3GHz 2.1GHz / 3GHz 64GB (DDR4) 128GB (DDR4) 4 x 1GbE NICs 4 x 10GbE NICs Networking 2 Public NICs bonded active/passive 2 Public NICs bonded active/passive...

  • Page 13: Power

    Hardware and Power Specifications Power Below is the table explaining the base model power draw of both the HC2100 and HC2150 node. HC2100 / HC2150* Watts Max Potential Watts 390.2 Btu/hr 921.3 Max Potential Btu/hr 1331.5 Power Supply Btu/hr 1194.2 Amps Decibels Weight (lbs)

  • Page 14: Hc4100 Series Nodes

    Hardware and Power Specifications HC4100 Series Nodes These are the high-level HC3 systems. This Series includes the HC4100 and HC4150. Hardware and Upgrade Options Current base model designs of each node in the HC4100 Series as well as their upgrade options.
  • Page 15 Hardware and Power Specifications HC4150 Base Model Description Upgrade Options NODE 2 x Intel E5-2620v4 2 x Intel E5-2640v4 16 Cores 20 Cores 32 Threads 40 Threads 2.1GHz / 3GHz 2.4GHz / 3.4GHz 384GB (DDR4) 512GB (DDR4) 4 x 10GbE NICs Networking 2 Public NICs bonded active/passive 2 Private NICs bonded active/passive...

  • Page 16: Power

    Hardware and Power Specifications Power Below is the table explaining the base model power draw of both the HC4100 and HC4150 node. HC4100 / HC4150* Watts Max Potential Watts Btu/hr 1460.4 Max Potential Btu/hr 2180.3 Power Supply Btu/hr 2559.1 Amps Decibels Weight (lbs) 40.6...

  • Page 17: Hc5100 Series Nodes

    Hardware and Power Specifications HC5100 Series Nodes These are the storage heavy HC3 systems. This Series includes the HC5150D. Hardware and Upgrade Options Current base model design of the HC5100 Series as well as the upgrade options. HC5150D Base Model Description...

  • Page 18: Power

    Hardware and Power Specifications Power Below is the table explaining the base model power draw of both the HC4100 and HC4150 node. HC5150D* Idle Load Startup Staging Watts 16.7 Amps 0.12 3.25 3.05 2.75 0.0167 0.395 0.36 0.331 BTU/hr 56.98 1347.74 1228.32 1129.37...

  • Page 19: Installation Preparations

    See the latest HyperCore Support Matrix for complete information on supported system configurations here. • Each storage pool (SSD and HDD) of a single node addition to an existing HC3 system must not be larger than the original system’s storage pool capacity for SSD and HDD respectively.

  • Page 20: Pre-Installation Checklist

    • Scheduling • Take a few minutes to familiarize yourself with the HC3 System Quickstart web page for installation day. This will be the easiest documentation to follow for the installation process and also includes additional resources and videos for information on your new HC3 system. You can find it here.
  • Page 21 Installation Preparations (VPNs, port forwarding, etc have been seen to block HC3 web interface access) • Networking • 1 LAN IP address for each node • 1 Backplane IP address for each node • Network Subnet mask for the LAN IP •...

  • Page 22: Networking Preparations

    Switch and Node Redundancy Scale Computing nodes are designed for network and data redundancy. This section offers tips and best practices for fully utilizing these features in the HC3 system. Not all high availability features will be available in Single Node Systems (SNS).

  • Page 23: Network Interface Layout

    Networking Preparations Network Interface Layout Physical NIC port configurations for 1 GbE and 10 GbE node options. HC1100 Series 1 GbE port configuration for the HC1100, HC1150, HC1150D, and HC1150DF models. 10 GbE port configurations for the HC1100, HC1150, HC1150D, and HC1150DF models. HC2100 Series 1 GbE port configuration for the HC2100 model.
  • Page 24 Networking Preparations 10 GbE port configuration for the HC2100 and HC2150 models. 04/2018...

  • Page 25: Hc4100 Series

    Networking Preparations HC4100 Series 10 GbE port configuration for the HC4100 and HC4150 models. The HC4100 Series is 10 GbE only. HC5100 Series 10 GbE port configuration for the HC5150D model. This HC5100 Series is currently 10 GbE only. 04/2018...

  • Page 26: Public And Private System Networks

    The HC3 system has two distinct physical networks in which it participates. A public network provides a path to allow access to the HC3 web interface as well as access to VMs running on the system and is known as the LAN network.
  • Page 27 WARNING It is against Scale Computing best practices to use a publicly routable IP address scheme for the LAN IP addresses on your nodes. Choose a non-publicly routable IP addressing scheme for the LAN ports.

  • Page 28: Schedule Your Installation

    Schedule Your Installation Portal and scheduling Here you’ll find steps for obtaining Scale Computing Portal access in order to monitor, manage, and schedule your professional service engagements and installation for your HC3 system. The Portal also provides case management, asset management, Knowledge documentation, forums, and question boards.

  • Page 29: Login Or Register For A Portal Account

    (FAQs), and best practices • Contact representatives directly Partners and distributors automatically receive access to the partner Portal when they sign Scale Computing’s partner agreement. After the agreement is signed, the partner account is activated and the partner receives an email from myscale@scalecomputing.com containing login information.

  • Page 30: Environment Questionnaire And Scheduling

    10. Click Register once the form is complete. Your request is logged and reviewed for approval. Environment Questionnaire and Scheduling Your HC3 system installation and any purchased and/or included professional services can be scheduled on the Scale Computing Portal quickly and easily.
  • Page 31 Schedule Your Installation 2. Log in to the Customer Portal or Partner Portal as appropriate. 3. Point to Support on the top navigation bar and a drop down menu will appear. Select Services from the drop down choices. 4. The Professional Services page will be displayed. A list of all open professional services cases for your account will be shown along with their current Status.
  • Page 32 Schedule Your Installation past, however. 10. A confirmation email will be sent to the email address on record with the Portal user. 04/2018...

  • Page 33: Node Configuration

    Node Configuration Configuring node IPs Prior to configuring the individual nodes be sure to verify network and cabling setup has been completed. The node configuration process confirms connectivity between nodes during IP configuration, as well as the ability to connect to a gateway before allowing node configuration to continue. In order to configure your nodes you must have serial or graphical console access to the physical nodes.

  • Page 34: Common Configuration Troubleshooting

    Use of the bypass command outside of these instances has the potential to lead to networking issues within the initialized HC3 nodes and system that may require ScaleCare Support intervention and/or a system reset.

  • Page 35: System Initialization

    System Initialization Making a HC3 system Prior to initializing the system ensure all nodes have been successfully configured. In order to initialize your system you must have serial or graphical console access to the physical nodes. Serial access is VT100 at 115,200 baud. Any standard VGA monitor and USB keyboard will work as a graphical console and are recommended.
  • Page 36 8. Enter yes to complete the system initialization as seen in the example below. 9. It will take approximately 15-20 minutes for the node(s) to initialize. Once complete the HC3 web interface will be accessible using the configured LAN IP of the node(s).

  • Page 37: What Next

    What Next? Your new system You have a fully functional Scale Computing HC3 system! Now what? Check out the next steps and additional resources below to get started with your new system. Videos Videos you may find useful. • Professional Services Scheduling Video (4.5 Minutes) HC3 Features •...

  • Page 38: Feedback And Support

    Feedback and Support Document Feedback Scale Computing welcomes your suggestions for improving our documentation. If you have any comments or suggestions please send your feedback to documentation@scalecomputing.com. Technical Support and Resources There are many technical support resources available for use. Access this document, and many others, at http://www.scalecomputing.com/support/login/.

This manual is also suitable for:

Hc1100 seriesHc2100 seriesHc5100 seriesHc4100 seriesHc1150Hc1100 ... Show all

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