BellSouth MH9932 Installation Instructions & Owner's Manual page 50

Problem Solving
Answering System does not work, check the following:
1. BASE UNIT is plugged into power source.
2. Reset the system by pressing the RESET button at the side of BASE UNIT.
Answering System does not answer calls, check the following:
1. Answer ON/OFF indicator is lit.
Answers calls only after 10 rings, check the following:
1. Answer ON/OFF indicator is lit.
2. Message memory is not full.
Battery low indicator lit up, check the following:
1. 4 AAA size Batteries are properly installed.
2. Batteries need to be replaced.
Does not respond to remote commands, ensure the following:
1. Correct Remote Access Code is entered.
2. A Tone telephone is being used.
Messages are incomplete, ensure the following:
1. MESSAGE memory is not full.
2. Caller may be hesitating and pausing for more than 7 seconds.
Answer calls but does not record messages, check the following:
1. ANNC/ICM switch is set to ICM.
2. Memory is not full.
3. Extension telephone was not picked up.
NOTE: If no telephones in the house are
working, disconnect one set at a time to verify
that none of the telephones are causing the
problem. If you still have a problem after doing
this and your telephone still does not work,
please contact your local phone company.
IMPORTANT
When you hear interference,
press the SCAN button to change
the operating channel.
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