Samsung RS2531 series Owner's Manual And Installation page 35

BEFORE YOU CALL FOR SERVICE...
Problem Possible Causes
Small or hollow cubes Water filter clogged.
Door left open.
Temperature control not set
Slow ice cube freezing
cold enough.
Orange glow in the freezer Defrost heater is on.
Icemaker turned off or water
Cube dispenser does not
supply turned off.
work(on some models)
Ice cubes are frozen to ice-
maker feeler arm.
Irregular ice clumps in stor-
age container.
Dispenser is LOCKED.
Water has poor taste/odor Water dispenser has not
(on some models)
been used for a long time.
Normal when refrigerator is
Water in first glass is
first installed.
warm (on some models)
Water dispenser has not
been used for a long time.
Water system has been drained.
Water supply line turned off or
Water dispenser does not
not connected.
work(on some models)
Water filter clogged.
Air may be trapped in the
water system.
Dispenser is LOCKED.
Newly-installed filter cartridge.
Water spurting from dis-
penser (on some models)
Water in reservoir is frozen.
Water is not dispensed
Refrigerator control setting is
(on some models) but
too cold.
icemaker is working
Ice cubes stuck in icemaker.
(Green power light on
icemaker blinking).
Drain in the bottom of the
Water on kitchen floor or
freezer clogged.
on bottom of freezer
Cubes jammed in chute.
Supply line or shutoff valve is
No water or ice cube
clogged.
production
Water filter clogged.
Dispenser is LOCKED.
What To Do
• Replace filter cartridge with new cartridge or with plug.
• Check to see if package is holding door open.
• See about the controls.
• This is normal.
• Turn on icemaker or water supply.
• Remove cubes and move the feeler arm to the ON position.
• Break up with fingertip pressure and discard remaining
clumps.
• Freezer may be too warm. Adjust the freezer control to a
colder setting, one position at a time, until clumps do not
form.
• Press and hold the CHILD LOCK for 3 seconds.
• Dispense water until all water in system is replenished.
• Wait 24 hours for the refrigerator to completely cool down.
• Dispense water until all water in system is replenished.
• Allow several hours for replenished supply to chill.
• See Installing the water line.
• Replace filter cartridge or remove filter and install plug.
• Press the dispenser arm for at least two minutes.
• Press and hold the CHILD LOCK pad for 3 seconds.
• Run water from the dispenser for 3 minutes (about one and
a half gallons).
• Call for service.
• Set to a warmer setting.
• Turn off the icemaker, remove cubes, and turn the icemaker
back on.
• See Care and cleaning.
• Check the lock of filter.
• Poke ice through with a wooden spoon.
• Call a plumber.
• Replace filter cartridge or remove filter and install plug.
• Press and hold the CHILD LOCK pad for 3 seconds.
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