Samsung RM255AB series Owner's Manual And Installation page 38

BEFORE YOU CALL FOR SERVICE...
Problem
Small or hollow cubes
Slow ice cube freezing
Orange glow in the freezer
Cube dispenser does not
work(on some models)
Water has poor taste/odor
(on some models)
Water in first glass is
warm (on some models)
Water dispenser does not
work(on some models)
Water spurting from dis-
penser (on some models)
Water is not dispensed
(on some models) but
icemaker is working
Water on kitchen floor or
on bottom of freezer
No water or ice cube
production
Possible Causes
Water filter clogged. • Replace the filter cartridge with a new cartridge or with plug.
Door left open.
• Check to see if package is holding door open.
Temperature control was not
• See about the controls.
set cold enough.
Defrost heater is on.
• This is normal.
Icemaker turned off or water
• Turn on icemaker or water supply.
supply turned off.
Ice cubes are frozen to ice-
• Remove cubes and move the feeler arm to the ON position.
maker feeler arm.
Irregular ice clumps in stor-
• Break up and discard remaining clumps.
age container.
• Freezer may be too warm. Adjust the freezer control to a
Dispenser is LOCKED. • Press and hold the CHILD LOCK for 3 seconds.
• Dispense water until all water in system is replenished.
Water dispenser has not
been used for a long time.
Normal when refrigerator is
• Wait 24 hours for the refrigerator to completely cool down.
first installed.
Water dispenser has not • Dispense water until all water in system is replenished.
been used for a long time.
• Allow several hours for replenished supply to chill.
Water system has been drained.
Water supply line turned off or • See Installing the water line.
not connected.
• Replace filter cartridge or remove filter and install plug.
Water filter clogged.
Air may be trapped in the
• Press the dispenser arm for at least two minutes.
water system.
Dispenser is LOCKED.
• Press and hold the CHILD LOCK pad for 3 seconds.
• Run water from the dispenser for 3 minutes (about one and
Newly-installed filter cartridge.
• Call for service.
Water in reservoir is frozen.
Refrigerator control setting is
• Set to a warmer setting.
too cold.
Ice cubes stuck in icemaker.
• Turn off the icemaker, remove cubes, and turn the icemaker
(Green power light on
icemaker blinking).
Drain in the bottom of the
• See Care and cleaning.
freezer clogged. • Check the filter lock.
Cubes jammed in chute.
• Poke ice through with a wooden spoon.
Supply line or shutoff valve is
• Call a plumber.
clogged.
Water filter clogged. • Replace filter cartridge or remove filter and install plug.
Dispenser is LOCKED.
• Press and hold the CHILD LOCK pad for 3 seconds.
38
What To Do
colder setting, one position at a time, until clumps do not
form.
a half gallons).
back on.