Understanding Display Messages - Samsung CLX-3170 User Manual

UNDERSTANDING DISPLAY MESSAGES

Messages appear on the control panel display to indicate the machine's
status or errors. Refer to the tables below to understand the messages'
meaning and correct the problem if necessary. Messages and their
meanings are listed in alphabetical order.
• If the message is not in the table, cycle the power and try the job
again. If the problem persists, call for service.
• When you call for service, it is very convenient to provide the
service representative with the contents of display message.
• xxx indicates the media type.
MESSAGE MEANING
ADC Not A problem has
occurred in the ADC
Confirm Error
in the machine.
Cancel? Your machine's
memory has become
Yes
full while trying to
store an original into
memory.
[COMM. Error] The machine has a
communication
problem.
Connection Error Connection with the
SMTP server failed.
Data Read Fail Time expired while
reading data.
Check USB Mem.
Data Write Fail Storing to the USB
memory failed.
Check USB Mem.
Deve Home Sensor There is a problem in
the fuser unit.
Error
[Document Jam] The loaded original
has jammed in the
ADF.
Door Open The front cover or rear
cover is not securely
latched.
Enter Again You entered an
unavailable item.
File Format The selected file
format is not
Not Supported
supported.
74 _Troubleshooting
SUGGESTED
SOLUTIONS
Turn the power switch
off and on. If the problem
persists, call for service.
To cancel the fax job,
press the OK button to
accept Yes.
If you want to send those
pages that have been
successfully stored,
press the OK button to
accept No. You should
send the remaining
pages later, when
memory is available.
Ask the sender to try
again.
Check the server
settings and the network
cable.
Try again.
Check the available USB
memory space.
Turn the power switch
off and on. If the problem
persists, call for service.
Clear the jam. (See
"Clearing document
jams" on page 70.)
Close the cover until it
locks into place.
Enter the correct item
again.
Use the correct file
format.
MESSAGE MEANING
Group Not You have tried to
select a group location
Available
number where only a
single location
number can be used,
such as when adding
locations for a Multiple
Send operation.
Install The imaging unit is
not installed.
Imaging Unit
Install Toner The toner cartridge is
not installed.
Invalid Toner The toner cartridge
you have installed is
not for your machine.
[Incompatible] The machine has
received a fax from
which is registered as
a junk fax.
IP Conflict The network IP
address you have set
is being used by
someone else.
Line Busy The receiving fax
machine did not
answer or the line is
already engaged.
[Line Error] Your machine cannot
connect with the
receiving fax machine
or has lost contact
because of a problem
with the phone line.
Low Heat Error There is a problem in
the fuser unit.
Cycle Power
LSU Motor Error A problem has
occurred in the LSU
Cycle Power
(Laser Scanning Unit.)
LSU Hsync Error A problem has
occurred in the LSU
Cycle Power
(Laser Scanning Unit.)
Mail Exceeds The mail size is larger
than the supported
Server Support
size by SMTP server.
Main Motor There is a problem in
the main motor.
Locked
SUGGESTED
SOLUTIONS
Use a speed dial number
or dial a number
manually using the
number keypad.
Install the imaging unit.
Install the toner
cartridge.
Install the a Samsung-
genuine toner cartridge
designed for your
machine.
The received fax data
will be deleted.
Reconfirm junk fax
setup. (See "Receiving
options" on page 55.)
Check the IP address
and reset it if necessary.
(See "Setting up the
network" on page 27.)
Try again after a few
minutes.
Try again. If the problem
persists, wait an hour or
so for the line to clear
and try again.
Or, turn the ECM mode
on. (See "Sending
options" on page 55.)
Turn the power switch
off and on. If the problem
persists, call for service.
Turn the power switch
off and on. If the problem
persists, call for service.
Turn the power switch
off and on. If the problem
persists, call for service.
Divide your mail or
reduce the resolution.
Open and then close the
front cover.