Connecting the network and power Power over Ethernet (PoE) Setting up Cloud Voice on the phone Getting to know your phone Finding your way around the T41 Understanding the icons on the T41 Understanding the phone display Call features Making calls...
Getting ready to set up your new phone This guide tells you everything you need to know about your phone. If you’re in a hurry to get going, take a look at the Quick Start Guide then come back to this one for the detail later. What’s in the box? Handset cord IP phone...
Installing the phone Setting the position of your phone Insert the stand into one of the slots on the back of the phone. The slot you choose determines the angle of the phone. Connecting the handset and optional headset Wireless headset adapter EHS36...
Power over Ethernet (PoE) Important! Don’t unplug or remove power to the phone while Using a standard Ethernet cable (included), the T41 IP phone it’s updating firmware and configurations. can be powered from both a PoE-compliant switch or hub. Simply connect the Ethernet cable between the Internet port If an in-line power switch/hub has been provided, you won’t...
Setting up Cloud Voice on the phone When you’ve connected your phone, you can automatically set it up (or ‘provision’ it) with Cloud Voice. 1. When the phone is connected to the network port giving it network access, it’ll carry out a series of firmware updates (you’ll need to allow it time to do this). •...
Getting to know your phone Finding your way around the T41 Item Description LCD screen Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information—caller ID, call duration • Icons (for example, • Missed call text or second incoming caller information •...
Understanding the icons on the T41 Icon Description These icons may appear at various times on the LCD screen: Network is unavailable Registered successfully Register failed Registering Hands-free speakerphone mode Handset mode Headset mode Voicemail Auto Answer Do Not Disturb...
Understanding the phone display Idle status The idle screen displays the label of current account, time and date, and four soft keys. Phone status You can view your phone status using either the phone user interface or web user interface. In phone status you can see these three things: •...
Call features Making calls There are three ways you can use your T41 IP phone to make a call: • Handset • Speakerphone • Headset You can dial the number first, and then choose the way you want to speak to the other party or, you can also search and dial a contact from the call history, local directory or remote phone book.
Transferring calls You can transfer a call to another person in one of three ways: • Blind transfer: Transfer a call directly to another person without consulting them. • Semi-attended transfer: Transfer a call while the target phone is ringing. •...
Conference calls 1. Call the first person and when they answer, press the Conf soft key to place a new call. 2. The first person will be placed on hold. 3. Now, enter the number of the second party and press or the SEND Send soft key.
Contact directory You can add local contacts, search for a contact, or simply dial a contact number from the corporate directory. To access your corporate directory: 1. Press the Directory soft key. 2. Select the remote group you are looking for, and then press the Enter soft key.
General information 999 or 112 emergency calls Product disposal instructions • Your Cloud Voice number is registered to a specific address, The symbol shown here and on the product means that it is so when you make a 999 or 112 call from your phone classed as Electrical or Electronic Equipment and shouldn’t be number, that’s the address the emergency services will see.