Before Calling For Service - Samsung MAX-DX75 Instruction Manual

Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not
listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact
the nearest authorized dealer or Samsung Electronics Service Center.
Symptom
i can't eject the disc.
•
Is the power cord plugged securely into the outlet?
•
Turn off the power and then turn it back on.
•
Check the region number of the DVD.
DVD discs purchased from abroad may not be playable.
Playback does not start.
•
CD-ROMs and DVD-ROMs cannot be played on this DVD
player.
•
Make sure that the rating level is correct.
•
The remote control does Is the remote control being operated within its operation range of
angle and distance?
not work.
•
Are the batteries exhausted?
Playback does not start
•
Are you using a deformed disc or a disc with scratches on
immediately when the
the surface?
•
Wipe the disc clean.
Play/Pause button is pressed.
Sound is not produced.
•
No sound is heard during fast playback, slow playback, and step
motion playback.
•
Are the speakers connected properly? Is the speaker setup
correctly customized?
•
Is the disc severely damaged?
Picture does not appear, sound
•
Was the DVD player suddenly moved from a cold place to a warm
is not produced, or the disc
one? When condensation forms inside the player, remove the disc
and let the player stand for 1 or 2 hours with the power on. (You
tray opens 2 to 5 seconds later.
can use the player again after condensation disappears.)
• Disc is rotating but no
•
Is the TV power on?
picture is produced. •
Are the video cables connected properly?
•
Is the disc dirty or damaged?
• Picture quality is poor and
•
A poorly manufactured disc may not be playable.
picture is shaking.
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Check/Remedy
Symptom
Audio language and
•
Audio language and subtitles will not work for DVDs not containing
subtitles do not work. them. And depending on the disc, they may work differently.
Menu screen does not appear even
•
Are you using a disc that does not contain menus?
when the menu function is selected.
•
Aspect ratio cannot be
You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX
mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3
changed.
ratio only. Refer to the DVD disc jacket and then select the
appropriate function.
The tape does not start •
The TAPE function has not been selected.
•
playing The cassette has not been inserted correctly.
•
The cassette player has not been closed.
•
The tape is either slack or broken.
The volume falls off •
The audio heads are dirty.
•
The cassette is not erased correctly The rollers or drive capstans are dirty.
•
The tape is worn.
There is excessive wow and flutter
Can't receive radio
•
Is the antenna connected properly?
•
If the antenna's input signal is weak, install an external FM
broadcast.
antenna in an area with good reception.
• The main unit is not working.
•
Turn off the power and hold the STOP button on the main unit for
(Example: The power goes out or
longer than 5 seconds.
strange noise is heard.)
Using the RESET function will erase all stored settings.
• The DVD player is not
Do not use this unless necessary.
working normally.
•
While the player is in "NO DISC" mode, hold the main unit's TUNING
The password for rating MODE/
display and all settings will return to the default values.
level has been forgotten. •
Press the POWER button.
Using the RESET function will erase all stored settings.
Do not use this unless necessary.
Check/Remedy
button for longer than 5 seconds. "INITIAL" appears on the
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