Before Calling For Service - Samsung MM-DG35I User Manual

Before Calling for Service

Refertothechartbelowwhenthisunitdoesnotfunctionproperly.Iftheproblemyouareexperiencingisnot
listedbeloworiftheinstructionbelowdoesnothelp,turnofftheunit,disconnectthepowercord,andcontact
thenearestauthorizeddealerorSamsungElectronicsServiceCenter.
Symptom
Disc tray does not open.
Playback does not start.
The remote control does
not work.
Playback does not start
immediately when the Play/
Pause button is pressed.
Sound is not produced.
Picture does not appear, sound
is not produced, or the disc
tray opens 2 to 5 seconds later.
• Disc is rotating but no
picture is produced.
• Picture quality is poor and
picture is shaking.
Check/Remedy
•
Isthepowercordpluggedsecurelyintotheoutlet?
•
Turnoffthepowerandthenturnitbackon.
•
C hecktheregionnumberoftheDVD.
DVDdiscspurchasedfromabroadmaynotbeplayable.
•
C D-ROMsandDVD-ROMscannotbeplayedonthisDVD
player.
•
Makesurethattheratingleveliscorrect.
•
I stheremotecontrolbeingoperatedwithinitsoperationrangeof
angleanddistance?
•
Arethebatteriesexhausted?
•
A reyouusingadeformeddiscoradiscwithscratcheson
thesurface?
•
Wipethediscclean.
•
N osoundisheardduringfastplayback,slowplayback,andstep
motionplayback.
•
A rethespeakersconnectedproperly?Isthespeakersetup
correctlycustomized?
•
I sthediscseverelydamaged?
•
W astheDVDplayersuddenlymovedfromacoldplacetoawarm
one?Whencondensationformsinsidetheplayer,removethedisc
andlettheplayerstandfor1or2hourswiththepoweron.(You
canusetheplayeragainaftercondensationdisappears.)
•
IstheTVpoweron?
•
Arethevideocablesconnectedproperly?
•
Isthediscdirtyordamaged?
•
Apoorlymanufactureddiscmaynotbeplayable.
ENG
60