ECOPURE EPHY Installation And Operation Manual

How to install, operate and maintain your whole home water treatment system

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Model EPHY
How to install, operate and
maintain your Whole Home
Water Treatment System
PRODUCT AND WARRANTY
REGISTRATION
Register your product
online to validate and
extend your warranty.
See warranty page for
details.
www.ecopure.com
If you have any questions or concerns when
installing, operating or maintaining your water
treatment system, call our toll free number:
1-800-693-1138
www.ecopure.com
or visit
When you call, please be prepared to provide
the model and serial number of your product,
found on the rating decal, located on the rim
below the salt lid hinges.
System tested and certified by NSF International
against NSF/ANSI Standard 42 for the reduction
of chlorine taste and odor, and Standard 44
for hardness reduction, efficiency and the
reduction of barium and radium 226/228,
and certified to NSF/ANSI Standard 372.
System tested and certified by the
Water Quality Association against CSA B483.1.
Manufactured and warranted by
Ecodyne Water Systems
1890 Woodlane Drive
Woodbury, MN 55125
7370008 (Rev. C 8/6/18)

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Summary of Contents for ECOPURE EPHY

  • Page 1 Model EPHY How to install, operate and maintain your Whole Home Water Treatment System PRODUCT AND WARRANTY REGISTRATION Register your product online to validate and extend your warranty. See warranty page for details. www.ecopure.com If you have any questions or concerns when...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Page Specifications & Performance Claims ............2-3 Dimensions .
  • Page 3: Specifications & Performance Claims

    Specifications & Performance Claims SPECIFICATIONS Model EPHY Model Code EPHy 12,300 @ 2.9 lbs. (1.3 kg) Rated Softening Capacity (Grains @ Salt Dose) 23,800 @ 9.2 lbs. (4.2 kg) 27,200 @ 15.0 lbs. (6.8 kg) Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose) 4,395 @ 2.9 lbs.
  • Page 4: Dimensions

    Do not return the water treatment system to store. If you have any questions, or there are missing parts or damage, please call Toll Free 1-800-693-1138 or visit www.ecopure.com When you call, please be prepared to provide the model and serial number, found on the rating decal,...
  • Page 5: Inspect Shipment

    Inspect Shipment The parts required to assemble and install the water Remove and discard (or recycle) all packing materials. treatment system are included with the unit. To avoid loss of small parts, we suggest you keep the Thoroughly check the water treatment system for pos- small parts in the parts bag until you are ready to use sible shipping damage and parts loss.
  • Page 6: Installation Requirements

    Installation Requirements LOCATION REQUIREMENTS PLUMBING CODES Consider all of the following when selecting an installa- All plumbing must be completed in accordance with tion location for the water treatment system. national, state and local plumbing codes. Do not locate the water treatment system where AIR GAP REQUIREMENTS freezing temperatures occur.
  • Page 7 Installation Requirements VALVE DRAIN REQUIREMENTS 1/4” NPT Thread Barbs for 9.5 mm Using the flexible drain hose (included), measure and I.D. Tubing cut to the length needed. Flexible drain hose is not Hose Clamp allowed in all localities (check your plumbing codes). If local codes do not allow use of a flexible drain hose, a Drain Hose rigid valve drain run must be used.
  • Page 8: Installation Instructions

    2. Visually check and remove any debris from the water treatment system valve inlet and outlet ports. 1. EcoPure models are factory assembled. During 3. Make sure the turbine assembly spins freely in the installation, unsnap and remove the top cover, together with the salt lid, to expose the water treat- "out"...
  • Page 9 Installation Instructions COMPLETE INLET AND OUTLET PLUMBING Top Cover Nozzle & Venturi Assembly Measure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outlet ports of Salt Lid Brine Tank the water treatment system valve. Be sure to keep fit- Overflow tings fully together, and pipes squared and straight.
  • Page 10 Installation Instructions INSTALL VALVE DRAIN HOSE the valve gear and motor area, which rotates during regenerations. NOTE: See valve drain options on pages 6 & 7. 1. Plug the water softener’s power supply into an elec- 1. Measure, cut to needed length and connect the 9.5 trical outlet that is not controlled by a switch and is mm drain line (provided) to the water treatment sys- approved by local codes.
  • Page 11 Questions? Call Toll Free 1-800-693-1138 www.ecopure.com or visit When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid hinges.
  • Page 12: Programming The Water Treatment System

    Level” on Page 13. DOWN button until the model code Light flashing, with “CLEAn” flashing in the (“EPHy” for Model EPHY) shows in the dis- display (See Fig. 17) - Four months have elapsed play. Then, press the SELECT button to set, on the system’s timer since start up or the last...
  • Page 13 Programming the Water Treatment System SET WATER HARDNESS NUMBER SET SALT LEVEL 1. Press the SELECT button once again to display a The water treatment system has a low salt indicator flashing “25” and the word “HARDNESS”. light to remind you to refill the storage tank with salt. NOTE: You must set salt level each time salt is added to the water softener.
  • Page 14 Programming the Water Treatment System RECHARGE NOW At times of greater than normal water use, such as when you have guests, you could run out of treated water before the next scheduled recharge. If this happens, you may want to initiate an immediate regeneration, as follows: 1.
  • Page 15: Customizing Features / Options

    Customizing Features / Options SET SALT EFFICIENCY CLEAN FEATURE This feature is beneficial on water supplies containing When this feature is ON, the water softener will oper- iron and/or high amounts of sediments (sand, silt, dirt, ate at salt efficiencies of 4000 grains of hardness per etc.).
  • Page 16 Customizing Features / Options ADJUSTABLE FAST RINSE 3. Use the UP or DOWN buttons to set the length of the clean time in minutes. To change the length of the Fast Rinse: 4. When the desired clean time appears in the dis- 1.
  • Page 17: Routine Maintenance

    Features / Options Routine Maintenance POWER OUTAGE MEMORY ADDING SALT If electrical power to the water treatment system is Lift the salt lid and check the salt storage level fre- lost, “memory'' built into the timer circuitry will keep all quently.
  • Page 18 Routine Maintenance CLEANING THE NOZZLE & VENTURI PROTECT THE WATER TREATMENT SYS- TEM FROM FREEZING A clean nozzle & venturi (See Figure 35) is a necessity for the water treatment system to work properly. This If the water treatment system is installed where it could small component creates the suction to move brine freeze (summer cottage, lake home, etc.), you must from the brine tank, into the resin tank.
  • Page 19 Troubleshooting Guide PROBLEM CAUSE CORRECTION No soft water 1. No salt in the storage tank. Refill with salt and then use RECHARGE NOW feature. No soft water & dis- 1. Power supply unplugged at wall outlet, or Check for loss of power and correct. Reset electronic play is blank power cable disconnected from back of elec - controls and then use RECHARGE NOW feature.
  • Page 20: Troubleshooting

    6. Press and hold the SELECT button until the model check operation. code (“EPHy” for Model EPHY) shows in the dis- play. This code identifies the water treatment sys- Remove the top cover to expose the valve and ob - tem model.
  • Page 21 RECHARGE button. ing, or brine valve riser pipe. Need help troubleshooting? Call Toll Free 1-800-693-1138 www.ecopure.com or visit When you call, please be prepared to provide the model and serial number, found on the rating decal, located on the rim below the salt lid hinges.
  • Page 22: Exploded View & Parts List

    Water Treatment System Exploded View Valve Assembly See Pages 24 & 25 for parts...
  • Page 23 1890 Woodlane Drive Woodbury, MN 55125 Questions? Call Toll Free 1-800-693-1138 www.ecopure.com or visit When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid hinges.
  • Page 24 Valve Exploded View Wear Strip Seal Cross-section View...
  • Page 25 1890 Woodlane Drive Woodbury, MN 55125 Questions? Call Toll Free 1-800-693-1138 www.ecopure.com or visit When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid hinges.
  • Page 26: Warranty

    The factory warranty for your whole home water treatment system is shown below. The one year full warranty peri- od on parts and labor can be extended to five (5) years from the date of purchase if you use EcoPure EPCL Water Softener Cleaner on your system, and register your purchase of EcoPure EPCL Water Softener Cleaner at www.ecopure.com.

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