How to install, operate and maintain your whole home water treatment system (26 pages)
Summary of Contents for ECOPURE EP31
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Models EP31 & EP42 How to install, operate and maintain your Demand Controlled Water Softener PRODUCT AND WARRANTY REGISTRATION Register your product online to validate and extend your warranty. See warranty page for details. www.ecopure.com If you have any questions or concerns when...
Operational efficiency is the actual efficiency after the system has been installed. It is typically less than the rated efficiency, due to individual application factors including water hardness, water usage, and other contaminants that reduce a softener's capacity. Model EP31 Model EP42 Model Code...
Do not return the water softener to store. If you have any questions, or there are missing parts or damage, please call Toll Free 1-800-693-1138 or visit www.ecopure.com When you call, please be prepared to provide the model and serial number, found on the rating decal,...
Inspect Shipment The parts required to assemble and install the water Remove and discard (or recycle) all packing materials. softener are included with the unit. Thoroughly check To avoid loss of small parts, we suggest you keep the the water softener for possible shipping damage and small parts in the parts bag until you are ready to use parts loss.
Installation Requirements LOCATION REQUIREMENTS PLUMBING CODES Consider all of the following when selecting an installa- All plumbing must be completed in accordance with tion location for the water softener. national, state and local plumbing codes. = Do not locate the water softener where freezing In the state of Massachusetts: The Commonwealth temperatures occur.
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Installation Requirements VALVE DRAIN REQUIREMENTS 1/4” NPT Thread Barbs for 3/8” Using the flexible drain hose (included), measure and I.D. Tubing cut to the length needed. Flexible drain hose is not Hose Clamp allowed in all localities (check your plumbing codes). If local codes do not allow use of a flexible drain hose, a Drain Hose rigid valve drain run must be used.
ASSEMBLY 3. Make sure the turbine assembly spins freely in the 1. EcoPure models are factory assembled. During "out" port of the valve (See Figure 10). installation, unsnap and remove the top cover, 4. If not already done, put a light coating of silicone together with the salt lid, to expose the softener grease on the single bypass valve o-rings.
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Installation Instructions COMPLETE INLET AND OUTLET PLUMBING Top Cover Nozzle & Venturi Assembly Measure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outlet ports of the water softener valve. Be sure to keep fittings fully Salt Lid together, and pipes squared and straight.
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Installation Instructions COLD WATER PIPE GROUNDING INSTALL SALT STORAGE TANK OVERFLOW HOSE CAUTION: The house cold water pipe (metal only) is often used as a ground for the house 1. Measure, cut to needed length and connect the 3/8” electrical system, The 3-valve bypass drain line (provided) to the salt storage tank overflow type of installation, shown in Figure 8, elbow and secure in place with a hose clamp.
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1. Install the softener’s top cover and salt lid. 2. Complete the Programming Steps on Pages 12 & 13. Questions? Call Toll Free 1-800-693-1138 www.ecopure.com or visit When you call, please be prepared to provide the model and serial number,...
When the power supply is plugged into the electrical When the water softener is connected to electrical outlet, the model code (EP31 or EP42) and a soft- power, the light on the control panel will operate as ware version number (example: J3.9), are briefly follows: shown in the display.
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Programming the Water Softener SET WATER HARDNESS NUMBER SET RECHARGE (REGENERATION) START TIME If you completed the previous step, the word “HARD - If you completed the previous step, the words “RE - NESS" should show in the display. Otherwise, press CHARGE TIME"...
Controller Features EXTRA RECHARGE SALT MONITOR SYSTEM Sometimes, a manually initiated recharge (regenera- The water softener has a salt monitor indicator light to tion) may be desired, or needed. Two examples are: remind you to add salt to the storage tank. NOTE: You must set salt level each time salt is You have used more water than usual (guests visit- added to the water softener.
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DOWN button to short- en the time. If no change is desired, continue to Your EcoPure Water Softener has a “High next step. Efficiency” feature that can be set ON or OFF. This softener is shipped with the efficiency fea-...
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Controller Features 4. Press SELECT again to display the “Recharge 6. Press SELECT again to display the “12 or 24 hr” Days” screen. screen. FIG. 32 Default Display Example: Set to 4 days maxi mum between regenerations 12 OR 24 HOUR CLOCK: All time displays are shown in standard clock time (1 to 12 AM;...
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FIG. 37 FIG. 38 Questions? Call Toll Free 1-800-693-1138 www.ecopure.com or visit When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid hinges.
Routine Maintenance ADDING SALT CLEANING THE NOZZLE & VENTURI Slide open the salt lid and check the salt storage level A clean nozzle & venturi (See Figure 40) is a necessity frequently. If the water softener uses all the salt for the water softener to work properly.
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Routine Maintenance PROTECT THE WATER SOFTENER FROM FREEZING If the softener is installed where it could freeze (sum- mer cabin, lake home, etc.), you must drain all water from it to stop possible freeze damage. To drain the softener: 1. Close the shut-off valve on the house main water pipe, near the water meter or pressure tank.
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Troubleshooting Guide PROBLEM CAUSE CORRECTION No soft water 1. No salt in the storage tank. Refill with salt and then use RECHARGE NOW feature. No soft water & dis- 1. Power supply unplugged at wall outlet, or Check for loss of power and correct. Reset electronic play is blank power cable disconnected from back of elec - controls and then use RECHARGE NOW feature.
Troubleshooting MANUALLY INITIATED ELECTRONIC DIAGNOSTICS 1. To enter diagnostics, press the SELECT button and hold for three seconds. The display will change to Motor show turbine count, valve cycle position, and posi- Position tion switch status (open or closed). Switch Turbine Count Valve Position Turbine Count...
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Troubleshooting MANUAL ADVANCE REGENERATION CHECK This check verifies proper operation of the valve Position Markers motor, brine tank fill, brine draw, regeneration flow (valve in service) rates, and other controller functions. Always make the initial checks first, and perform the manually initi- ated electronic diagnostics.
The factory warranty for your water softener is shown below. The one year full warranty period on parts and labor can be extended to five (5) years from the date of purchase if you use EcoPure EPCL Water Softener Cleaner on your system, and register your purchase of EcoPure EPCL Water Softener Cleaner at www.ecopure.com.
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