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Models
EP31 & EP42
How to install, operate
and maintain your Demand
Controlled Water Softener
PRODUCT REGISTRATION
AND WARRANTY EXTENSION
Please register your product on
www.ecopure.com
See warranty page for
extended warranty details.
If you have any questions or concerns when
installing, operating or maintaining your water
softener, call our toll free number:
1-800-693-1138
www.ecopure.com
or visit
When you call, please be prepared to provide
the model and serial number of your product,
found on the rating decal, located on the rim
below the salt lid hinges.
Systems tested and certified by NSF International
against NSF/ANSI Standard 44
for hardness reduction and efficiency,
and certified to NSF/ANSI/CAN Standard 372.
Systems tested and certified by the
Water Quality Association against CSA B483.1.
Manufactured and warranted by
Water Channel Partners
1890 Woodlane Drive
Woodbury, MN 55125
7393268 (Rev. C 10/20/23)
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Related Manuals for ECOPURE EP42
Summary of Contents for ECOPURE EP42
- Page 1 Models EP31 & EP42 How to install, operate and maintain your Demand Controlled Water Softener PRODUCT REGISTRATION AND WARRANTY EXTENSION Please register your product on www.ecopure.com See warranty page for extended warranty details. If you have any questions or concerns when...
- Page 2 TABLE OF CONTENTS Page Specifications & Performance Claims ............3 Before You Start .
- Page 3 Operational efficiency is the actual efficiency after the system has been installed. It is typically less than the rated efficiency, due to individual application factors including water hardness, water usage, and other contaminants that reduce a softener's capacity. Model EP31 Model EP42 Model Code E31P E42P 12,300 @ 2.4 lbs.
- Page 4 Do not return the water softener to store. If you have any questions, or there are missing parts or damage, please call Toll Free 1-800-693-1138 or visit www.ecopure.com When you call, please be prepared to provide the model and serial number, found on the rating decal,...
- Page 5 Inspect Shipment The parts required to assemble and install the water Remove and discard (or recycle) all packing materials. softener are included with the unit. Thoroughly check To avoid loss of small parts, we suggest you keep the the water softener for possible shipping damage and small parts in the parts bag until you are ready to use parts loss.
- Page 6 Installation Requirements LOCATION REQUIREMENTS PLUMBING CODES Consider all of the following when selecting an installa- All plumbing must be completed in accordance with tion location for the water softener. national, state and local plumbing codes. = Do not locate the water softener where freezing In the state of Massachusetts: The Commonwealth temperatures occur.
- Page 7 Installation Requirements VALVE DRAIN REQUIREMENTS 1/4” NPT Thread Barbs for 3/8” Using the flexible drain hose (included), measure and I.D. Tubing cut to the length needed. Flexible drain hose is not Hose Clamp allowed in all localities (check your plumbing codes). If local codes do not allow use of a flexible drain hose, a Drain Hose rigid valve drain run must be used.
- Page 8 (you will use them). ASSEMBLY 3. Make sure the turbine assembly spins freely in the 1. EcoPure models are factory assembled. During "out" port of the valve (See Figure 10). installation, unsnap and remove the top cover, 4.
- Page 9 Installation Instructions COMPLETE INLET AND OUTLET PLUMBING Top Cover Salt Lid Measure, cut, and loosely assemble pipe and fittings Brine Tank from the main water pipe to the inlet and outlet ports of Overflow the water softener valve. Be sure to keep fittings fully Grommet together, and pipes squared and straight.
- Page 10 Installation Instructions COLD WATER PIPE GROUNDING INSTALL SALT STORAGE TANK OVERFLOW HOSE CAUTION: The house cold water pipe (metal only) is often used as a ground for the house 1. Measure, cut to needed length and connect the 3/8” electrical system, The 3-valve bypass drain line (provided) to the salt storage tank overflow type of installation, shown in Figure 8, elbow and secure in place with a hose clamp.
- Page 11 1. Install the softener’s top cover and salt lid. 2. Complete the Programming Steps on Pages 12 & 13. Questions? Call Toll Free 1-800-693-1138 www.ecopure.com or visit When you call, please be prepared to provide the model and serial number,...
- Page 12 If the words “PRESENT TIME" do not show in the dis- FIG. 17 play, press the SELECT button a few times until they This is a reminder to use EcoPure EPCL Water Softener Cleaner (P/N 7346596) three times a year.
- Page 13 Programming the Water Softener SET WATER HARDNESS NUMBER SET RECHARGE (REGENERATION) START TIME If you completed the previous step, the word “HARD - If you completed the previous step, the words “RE - NESS" should show in the display. Otherwise, press CHARGE TIME"...
- Page 14 Controller Features EXTRA RECHARGE SALT MONITOR SYSTEM Sometimes, a manually initiated recharge (regenera- The water softener has a salt monitor indicator light to tion) may be desired, or needed. Two examples are: remind you to add salt to the storage tank. You have used more water than usual (guests visit- NOTE: You must set salt level each time salt is ing) and you may run out of soft water before the...
- Page 15 DOWN button to short- en the time. If no change is desired, continue to Your EcoPure Water Softener has a “High next step. Efficiency” feature that can be set ON or OFF. This softener is shipped with the efficiency fea-...
- Page 16 Controller Features 4. Press SELECT again to display the “Recharge 6. Press SELECT again to display the “12 or 24 hr” Days” screen. screen. Default Display Example: FIG. 32 Set to 4 days maxi mum between regenerations 12 OR 24 HOUR CLOCK: All time displays are shown in standard clock time (1 to 12 AM;...
- Page 17 FIG. 37 FIG. 38 Questions? Call Toll Free 1-800-693-1138 www.ecopure.com or visit When you call, please be prepared to provide the model and serial number, found on the rating decal, typically located on the rim below the salt lid hinges.
- Page 18 Routine Maintenance ADDING SALT CLEANING THE NOZZLE & VENTURI Open the salt lid and check the salt storage level A clean nozzle & venturi (See Figure 40) is a necessity frequently. If the water softener uses all the salt for the water softener to work properly. This small before you refill it, you will experience hard water.
- Page 19 Routine Maintenance PROTECT THE WATER SOFTENER FROM FREEZING If the softener is installed where it could freeze (sum- mer cabin, lake home, etc.), you must drain all water from it to stop possible freeze damage. To drain the softener: 1. Close the shut-off valve on the house main water pipe, near the water meter or pressure tank.
- Page 20 Troubleshooting Guide PROBLEM CAUSE CORRECTION No soft water 1. No salt in the storage tank. Refill with salt and then use RECHARGE NOW feature. No soft water & dis- 1. Power supply unplugged at wall outlet, or Check for loss of power and correct. Reset electronic play is blank power cable disconnected from back of elec - controls and then use RECHARGE NOW feature.
- Page 21 Troubleshooting MANUALLY INITIATED ELECTRONIC DIAGNOSTICS 1. To enter diagnostics, press the SELECT button and hold for three seconds. The display will change to Motor show turbine count, valve cycle position, and posi- Position tion switch status (open or closed). Switch Turbine Count Valve Position Turbine Count...
- Page 22 Troubleshooting MANUAL ADVANCE REGENERATION CHECK This check verifies proper operation of the valve Position Markers motor, brine tank fill, brine draw, regeneration flow (valve in service) rates, and other controller functions. Always make the initial checks first, and perform the manually initi- ated electronic diagnostics.
- Page 23 Notes...
- Page 24 Softener Exploded View Valve Assembly See Pages 26 & 27 for parts...
- Page 25 Retainer Clip (2 req.) á (includes Key Nos. 22-24) 7113058 Repl. Resin Tank, 8” x 40”, EP31 á Grommet 7247996 Repl. Resin Tank, 10” x 40”, EP42 á Adaptor Elbow 0502272 Resin, 1 cu. ft. Hose Clamp á 7391313 Brine Tank...
- Page 26 Valve Exploded View Wear Strip Seal Cross-section View...
- Page 27 7337563 Clip, 3/4”, pack of 4 Repl. Nozzle, Venturi & Gasket Kit, 7298913 ¢ EP42 (incl. Key Nos. 77, 83, 85, 86 & 90) Bypass Valve Assembly, 3/4”, in - 7370286 cluding 2 O-Rings (See Key No. 72) 7309803 Wire Harness, Sensor 7337571 O-Ring, 15/16”...
- Page 28 The factory warranty for your water softener is shown below. The one year full warranty period on parts and labor can be extended to five (5) years from the date the product is delivered if you use EcoPure EPCL Water Softener Cleaner on your system.
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