Samsung SF4500 User Manual page 69

Symptom
You cannot poll another
machine.
The fax you receive has got
blank spaces on it.
Spots on or lines missing
from the fax you receive.
You are receiving poor-
quality copies.
Are some of the words on the
fax you receive stretched?
There are lines on copies or
documents you send.
The machine dials a number,
but fails to make a connection
with another fax machine.
You cannot store a document
in memory.
Blank areas appear at the
bottom of each page or on
other pages, with only a small
strip of text printed at the top.
Cause and Solution
¥ The fax machine you are polling may be using a Poll Code.
¥ The machine sending you the fax may be faulty.
¥ A noisy phone line can cause line errors.
¥ Check your machine by making a copy.
¥ The cartridge may be running out of ink.
¥ Check if your phone line is noisy.
¥ Check if the print head is clean by making a copy.
¥ The fax machine sending you a fax may have a dirty scan
glass.
¥ Check for a noisy phone line.
¥ The machine sending you the fax had a temporary
document jam.
¥ Check your scan glass for marks, and clean it. See page 3.12.
¥ The other fax machine may be turned off, out of paper, or
cannot answer incoming calls. Speak with the other
machine operator and ask them to sort out the problem.
¥ There may not be enough memory to hold the document
you want to store. If the display shows a ÔMEMORY FULLÕ
message, delete any documents you no longer need from
the memory, then reload the document.
¥ You may have chosen the wrong paper settings in the user
options set up. See page 2.36 to choose the proper paper
size.
3.7
Troubleshooting