Customer Service - Kärcher HDS 5/10 C Original Instructions Manual

Device is not building up pressure
– Low pressure nozzle is installed
 Replace the low-pressure nozzle with the high-
pressure nozzle (stainless steel).
– Air within the system
Vent pump:
 Set dosing value for detergent to "0".
 With open hand spray gun turn device on and off
multiple times with the device switch.
Note: By dismantling the high pressure hose from the
high pressure connection the venting process is accel-
erated.
 If detergent tank is empty, refill.
 Check connections and conduits.
– Sieve in the water connection is dirty
 Clean sieve.
 Clean the fine filter; replace it, if necessary.
– Amount of water supply is too low.
 Check water supply level (refer to technical data).
Device leaks, water drips from the bottom of
– Pump leaky
Note: 3 drops/minute are allowed.
 With stronger leak, have device checked by cus-
tomer service.
Device turns on and off while hand spray gun
– Leak in the high pressure system
 Check high pressure system and connections for
tightness.
Device is not sucking in detergent
– High pressure nozzle is installed
 Replace the high-pressure nozzle with the low-
pressure nozzle (brass).
– Filter in the detergent suck hose dirty
 Clean filter.
– Backflow valve stuck
 Remove the detergent hose and loosen the back-
flow valve using a blunt object.
Burner does not start
– Fuel tank empty.
 Refill fuel.
– Water shortage
 Check water supply, check connections.
 Clean sieve in the water shortage safe guard.
– Fuel filter dirty
 Change fuel filter.
– No ignition spark
 If device is in use and no ignition spark can be seen
through the viewing glass, have device checked by

customer service.

Set temperature is not achieved while using
– Sooty heating spiral
 Have device de-sooted by customer service.
Customer Service
If malfunction can not be fixed, the device must be
checked by customer service.
10
the device
is closed
hot water
The warranty terms published by the relevant sales
company are applicable in each country. We will repair
potential failures of your appliance within the warranty
period free of charge, provided that such failure is
caused by faulty material or defects in manufacturing. In
the event of a warranty claim please contact your dealer
or the nearest authorized Customer Service centre.
Please submit the proof of purchase.
Accessories and Spare Parts
Note: When connecting the appliance to a chimney or if
the device cannot be accessed visually, we recommend
the installation of a flame monitor (option).
Only use original accessories and spare parts, they en-
sure the safe and trouble-free operation of the device.
For information about accessories and spare parts,
please visit www.kaercher.com.
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EN
Warranty