Manufacturers' Warranty - Pool Controls Chemigem D10 User Manual

Pool Controls products come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure. The benefits under this warranty are in addition to other rights
and remedies under a law in relation to the goods.
Pool Controls warrants all components of the CHEMIGEM D10 Water Management
System to be free from defects in material and/or workmanship for a period of 2 years from
the original date of purchase or installation:
Additional Pro-rata Warranty on Multi-electrodes (Probes)
Pool Controls warrants the Chemigem Multi-electrode (Probe) to be free from defects in
material and/or workmanship for a period of 2 years, followed by 36 months pro-rata
warranty.
Exclusion for Wearing Parts
This warranty does not extend to wearing parts, in particular the squeeze tubes fitted in
peristaltic dosing pumps. Squeeze tubes should be replaced every six months by a
suitably qualified technician. Pool Controls is not liable for any failure of its products or
other damage caused by failure of a squeeze tube that has been used for more than six
months.
WARRANTY OBLIGATIONS OF POOL CONTROLS
If a defect in workmanship or materials in any Pool Controls product covered by this
warranty is discovered during the term of the warranty, and provided the warranty holder
follows the procedure set out below, Pool Controls will, at its option, repair or replace that
item.
PROCEDURE FOR CLAIMING UNDER THIS WARRANTY
In order to claim under this warranty, the warranty holder must:

Contact Pool Controls Service as soon as possible after the discovery of the
defect and in any event, within the relevant warranty period;

Provide proof of purchase and confirm date of installation;

Confirm that the installation was completed by a suitably qualified technician, as
set out in the installation manual; and

If required, arrange for the relevant Pool Controls' product to be returned to Pool
Controls for repair, and the warranty holder is responsible for the cost and risk of
any freight or transportation to and from Pool Controls.
Manufacturer's Warranty
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