Warranty Procedure - Champion 54P Series Operating Instructions And Service Manual

All “power” standard/bariatric recliners

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Operating instructions and service manual (42 pages)

Table Of Contents

Table of Contents

File a Warranty Claim

Calling customer service may institute a warranty claim. At that time you will be asked to provide:

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your name and facility name

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your phone, fax number, email address

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the serial number of your product, and

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the nature of your problem

Having the above information available at the time that you call will speed the process. In order

to provide prompt accurate service it may be necessary to request further information about the

chair function to accurately define the problem.

Warranty Coverage

Your coverage is per the Champion warranty. A copy of the current warranty was provided with

this manual for your convenience. Please read this document.

Warranty Does Not Apply If:

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Repairs have been made that were not authorized or under the

direction of Champion Manufacturing Inc.'s service department.

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Required repairs are due to normal wear and tear.

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Product has been abused, improperly used or maintained.

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Alterations have been made to the chair.

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Improper cleaning agents have been used.

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Repairs have been made with parts other than Genuine Champion repair parts.

Whether your claim is covered under warranty may not always be determined at the time of your

call. Where the possibility of improper use exists, a determination will be made upon receipt of

damaged components or product. In these cases components or product will be shipped with the

express understanding that if damage is not covered by warranty all costs are the

responsibility of your facility.

Note: Shipping charges are not covered under warranty with the exception of provable shipping

damage.