Sony HT-Z9F Operating Instructions Manual page 69

No TV sound is output from the
system.
 Check the type and connection of the
HDMI cable, optical digital cable, or
analog audio cable that is connected
to the system and the TV (refer to the
supplied Startup Guide).
 Disconnect the cables that are
connected between the TV and the
system, then connect them firmly
again. Disconnect the AC power cords
(mains leads) of the TV and the
system from the AC outlets (mains),
then connect them again.
 When the system and TV are
connected with an HDMI cable, check
the following.
– The HDMI jack of the connected TV
is labeled with "eARC" or "ARC."
– The Control for HDMI function of the
TV is set to on.
– The eARC or ARC function of the TV
is enabled.
– On the system, [Control for HDMI] is
set to [On] and [TV Audio Input
Mode] to [Auto] (page 62).
 If your TV is not compatible with
eARC, set [Setup] - [Advanced
Settings] - [HDMI Settings] - [eARC] to
[Off] (page 62).
 If your TV is not compatible with eARC
or ARC, connect the optical digital
cable (not supplied) (refer to the
supplied Startup Guide). If the TV is
not compatible with eARC or ARC, TV
sound will not be output from the
system even if the system is
connected to the TV's HDMI IN jack.
 Switch the input of the system to the
TV input. When you connect the
system and TV with an analog audio
cable (not supplied), switch input of
the system to the ANALOG input
(page 38).
 Increase the volume on the system or
cancel muting.
 If sound of a cable box/satellite box
connected to the TV is not output,
connect the device to a HDMI IN 1 or
HDMI IN 2 jack of the system and
switch input of the system to the
input for the connected device
([HDMI1] or [HDMI2]) (refer to the
supplied Startup Guide).
 Depending on the order in which you
connect the TV and the system, the
system may be muted and "MUTING"
is displayed on the front panel display
of the system. If this happens, turn on
the TV first, then the system.
 Set the speakers setting of the TV
(BRAVIA) to Audio System. Refer to
the operating instructions of your TV
regarding how to set the TV.
Picture and sound of the device that
is connected to the system are not
output from the TV when the
system is not turned on.
 Set
[Setup] - [Advanced Settings]
- [HDMI Settings] - [Control for HDMI]
to [On] on the system, and then set
[Standby Through] to [Auto] or [On]
(page 62).
 Turn on the system, and then switch
the input for the device playing.
 If connected to devices other than
those manufactured by Sony that
support the Control for HDMI
function, set
Settings] - [HDMI Settings] - [Standby
Through] to [On] (page 62).
The sound is output from both the
system and TV.
 Mute the sound of the system or TV.
The sound is interrupted while
watching a TV program or content
on a Blu-ray Disc, etc.
 Check the sound mode setting
(page 47). If the sound mode is set to
[Auto Sound], the sound may be
interrupted when the sound mode is
changed automatically according to
the information of the program that is
being played. If you do not want to
change the sound mode
[Setup] - [Advanced
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